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Remote Evening Call Center Jobs in Madison, WI (NOW HIRING)

Afni, Inc.

Remote Customer Service Representative

Madison, WI · On-site +1

$16.25 - $22/hr

Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Madison, WI · On-site +1

$11 - $20/hr

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... Utilize fundraising call structure, appropriate political reasons, and transition phrases as ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Madison, WI · Remote

$11 - $20/hr

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... Utilize fundraising call structure, appropriate political reasons, and transition phrases as ...

All JobsEvening Call Center JobsRemote Evening Call Center JobsRemote Evening Call Center Jobs in Madison, WI

Remote Evening Call Center information

See Madison, WI salary details

$10

$18

$25

How much do remote evening call center jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote evening call center in Madison, WI is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $19.38 per hour, depending on experience, location, and employer.

What is a remote evening call center?

Remote evening call center jobs involve handling customer service, technical support, or sales calls from home during evening hours. Employees use computers and phones to assist customers, answer questions, and resolve issues. These positions offer flexibility for those who prefer or require non-traditional work hours, making them ideal for students, parents, or individuals with daytime commitments. Companies often provide training and necessary equipment, but a reliable internet connection and quiet workspace are typically required.

What skills and qualifications are needed to thrive as a remote evening call center representative?

To thrive as a Remote Evening Call Center Representative, you need strong verbal communication, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is usually required. Outstanding patience, active listening, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities are essential to provide effective customer service, resolve issues efficiently, and maintain customer satisfaction during high-volume evening shifts.

What are common challenges faced by remote evening call center agents, and how can they be managed?

Remote evening call center agents often encounter challenges such as managing work-life balance due to late hours, maintaining motivation without in-person supervision, and handling complex customer interactions with limited immediate support. To address these issues, it's important to establish a dedicated workspace, adhere to a consistent schedule, and make use of communication tools to stay connected with team members and supervisors. Regular check-ins and access to online training resources can also help agents stay engaged and continuously improve their skills.

What is the difference between Remote Evening Call Center vs Remote Customer Service Representative?

AspectRemote Evening Call CenterRemote Customer Service Representative
CredentialsHigh school diploma or equivalent, sometimes training providedHigh school diploma or equivalent, customer service training often provided
Work EnvironmentHome-based, evening shifts, call handlingHome-based or office, flexible or standard hours, customer support
Industry UsageCustomer support, telecommunication, retailCustomer support across various industries like retail, tech, healthcare

The Remote Evening Call Center typically involves handling customer calls during evening hours, often requiring specific shift work and call handling skills. Remote Customer Service Representatives may work flexible hours and support customers across multiple industries. Both roles require strong communication skills and similar credentials, but the call center role emphasizes evening shifts and call management, while customer service reps may have more varied schedules and responsibilities.

What are popular job titles related to Remote Evening Call Center jobs in Madison, WI?

For Remote Evening Call Center jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Remote Evening Call Center jobs in Madison, WI look for?

The top searched job categories for Remote Evening Call Center jobs in Madison, WI are:

What cities near Madison, WI are hiring for Remote Evening Call Center jobs?

Cities near Madison, WI with the most Remote Evening Call Center job openings:

Remote Evening Call Center jobs near you
Infographic showing various Remote Evening Call Center job openings in Madison, WI as of August 2026, with employment types broken down into 68% Full Time, 19% Part Time, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,541 per year, or $18 per hour.

WISCONSIN only - Work at Home Call Center Representative

InfoCision

Madison, WI • Remote

$9/hr

Full-time, Other

Re-posted 20 days ago

InfoCision rating

3.0

Company rating: 3.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

72nd of 72 rated call and contact centers

Job description

We're looking for dependable, customer-focused individuals to join our growing remote call center team. If you're an excellent communicator who enjoys helping customers and working from home, we'd love to hear from you.

Schedule Options:

  • Day Shift
  • Evening Shift
  • Night Shift (available until 2:00 AM EST)

Job Responsibilities:

  • Answer inbound customer calls professionally and courteously.
  • Make outbound calls on behalf of a variety of clients.
  • Follow client-specific call flows and procedures.
  • Provide outstanding customer service and problem resolution.
  • Accurately document customer interactions.
  • Meet quality, attendance, and performance expectations.

Qualifications:

  • Excellent verbal communication skills.
  • Strong customer service skills.
  • Comfortable using a computer and navigating multiple applications.
  • Ability to multitask while speaking with customers.

Benefits:

  • 100% Remote Work from Home
  • Paid Training
  • Weekly Pay
  • Access a Portion of Your Earned Wages Multiple Times Each Week
  • Flexible Scheduling
  • Employee Recognition & Rewards Program
  • Opportunities for Career Growth and Advancement
  • Supportive Leadership Team

InfoCision. Work Happy. Live Happy.

Salary: $9.00 per hour

Work Location: Remote

Remote Work Requirements- Candidates must provide their own:

  • Windows PC or laptop with at least 8 GB of RAM (No MacBook or Chromebook)
  • Dual monitors
  • Webcam
  • USB Headset
  • Wired mouse
  • Reliable high-speed internet with a hard-wired connection.
  • A quiet, distraction-free workspace

What InfoCision employees say

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Hours and flexibility

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