ZipRecruiter

Log In

2

Remote Call Center Agent Jobs in Indiana (NOW HIRING)

Liveops

Remote Customer Service Representative

Carmel, IN · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Liveops

Remote Customer Service Representative

Kokomo, IN · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Liveops

Remote Customer Service Representative

Muncie, IN · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

previous pagenext page

Showing results 21-40

All JobsCall Center Agent JobsRemote Call Center Agent JobsRemote Call Center Agent Jobs in Indiana

Remote Call Center Agent information

See Indiana salary details

$10

$16

$23

How much do remote call center agent jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote call center agent in Indiana is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.08 per hour, depending on experience, location, and employer.

What does a remote call center agent do?

As a remote call center agent, your responsibilities are to answer questions from customers, provide customer service for inbound calls, and make outbound calls to customers regarding sales, orders, billing information, and other quality assurance issues. If your responsibilities include tasks related to being a sales representative, you may follow up on leads generated by other sales reps or marketing managers. When you are unable to answer questions for a client or customer, you pass them off to a more experienced home-based representative or manager.

What are the key skills and qualifications needed to thrive as a remote call center agent, and why are they important?

To thrive as a Remote Call Center Agent, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and headset technology is typically required. Strong problem-solving abilities, patience, and self-motivation are crucial soft skills for success in a remote environment. These competencies ensure efficient customer service, high satisfaction rates, and effective performance while working independently.

What is a remote call center agent?

Remote Call Center Agents are professionals who handle customer service, sales, or support inquiries over the phone or through digital channels, but they work from home or another remote location instead of a physical call center. They use specialized software to access company systems, answer calls, resolve issues, and provide information to customers. This role requires strong communication skills, a reliable internet connection, and the ability to work independently. Remote agents often enjoy flexible schedules and the convenience of working from their chosen environment.

Can you work from home as a remote call center agent?

Remote call center agents typically work from home, handling customer service calls using a computer and phone or headset. Employers often require a quiet workspace, reliable internet, and sometimes specific certifications or training. This setup allows for flexible schedules and eliminates commuting time.

What are some common challenges faced by remote call center agents, and how can they be effectively managed?

Remote call center agents often face challenges such as maintaining consistent communication with their team, handling technical issues, and staying motivated in a home environment. To manage these challenges, agents can utilize collaboration tools like team chat platforms, ensure a reliable internet connection, and establish a dedicated workspace to minimize distractions. Regular check-ins with supervisors and participation in virtual team meetings also help foster a sense of community and support, making it easier to stay engaged and informed.
More about Remote Call Center Agent jobs

What are the most commonly searched types of Call Center Agent jobs in Indiana?

The most popular types of Call Center Agent jobs in Indiana are:

What are popular job titles related to Remote Call Center Agent jobs in Indiana?

For Remote Call Center Agent jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Agent jobs in Indiana look for?

The top searched job categories for Remote Call Center Agent jobs in Indiana are:

What cities in Indiana are hiring for Remote Call Center Agent jobs?

Cities in Indiana with the most Remote Call Center Agent job openings:

Remote Call Center Agent jobs near you
Infographic showing various Remote Call Center Agent job openings in Indiana as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 16% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,075 per year, or $16.4 per hour.

Outbound Call Center Representative

Surf Internet

Fort Wayne, IN • On-site, Remote

$60K - $70K/yr

Other

Posted 8 days ago

Surf Internet rating

7.8

Company rating: 7.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

36th of 99 rated telecommunications companies

Job description

Overview
The Outbound Call Center Representative is responsible for proactively contacting prospective and existing customers to generate sales opportunities, promote products and services, and drive revenue growth. This role serves as a key point of contact between the company and its customers, delivering a professional, consultative sales experience through outbound telephone outreach and follow-up communications.
Reports To: Inside Sales Supervisor
Department: Sales - Residential
Job Status: Exempt
Responsibilities:
  • Conduct high-volume outbound calls to prospective and existing customers using company-provided lead lists and dialing systems.
  • Identify customer needs and recommend products, services, or upgrades that best fit those needs.
  • Build strong relationships with potential and existing customers by demonstrating a friendly and helpful approach that makes them feel comfortable and willing to purchase or upgrade their existing services.
  • Follow approved call scripts, sales processes, and compliance guidelines.
  • Accurately document customer interactions, dispositions, and sales activities within the CRM system.
  • Maintain detailed and up-to-date customer records.
  • Schedule appointments, callbacks, and follow-up activities as needed.
  • Stay informed about the latest services, products, and promotions available to customers.
  • Meet or exceed key performance indicators (KPIs) including call volume, contact rate, conversion rate, and revenue targets.
  • Participate in coaching sessions, training programs, and team meetings to continuously improve performance.

Qualifications:
  • High school diploma or equivalent.
  • 1+ years of call center, inside sales, telemarketing, or customer service experience.
  • Strong verbal communication and active listening skills.
  • Ability to build rapport quickly with customers over the phone.
  • Basic computer proficiency, including HubSpot and Microsoft Office applications.
  • Strong organizational skills and attention to detail.
  • Ability to work independently while maintaining productivity standards.
  • Ability to thrive in a fast-paced, goal-oriented environment.
  • Previous outbound sales or lead generation experience.
  • Experience using automated dialing platforms and customer relationship management (CRM) systems.
  • Proven track record of achieving or exceeding sales goals.

What Surf Internet employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply