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Remote Business Operations Manager Jobs (NOW HIRING)

NMI

Senior Business Operations Manager

$100K - $140K/yr

The Senior Business Operations Manager is responsible for driving operational strategy and ... A remote first culture! * Annual salary of $100,000 - $140,000, dependent on experience * Personal ...

AmSurg LLC

Manager, Business Operations

Nashville, TN · Remote

Manager, Business Operations Remote Company Overview: AMSURG is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers nationwide. In ...

Amsurg

Manager, Business Operations

Nashville, TN · Remote

Manager, Business Operations Remote Company Overview: AMSURG is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers nationwide. In ...

AMSURG

Manager, Business Operations

Manager, Business Operations Remote Company Overview: AMSURG is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers nationwide. In ...

Unified

Manager, Business Operations

Manhattan, NY · Remote

$70K - $90K/yr

This is a remote position. Process & Workflow Ownership * Own the end-to-end design, documentation ... Business Operations, Process Management, or related roles * 3+ years of people management ...

AMSURG

Manager, Business Operations

Nashville, TN · Remote

Manager, Business Operations Remote Company Overview: AMSURG is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers nationwide. In ...

Unified

Manager, Business Operations

Manhattan, NY · On-site +1

$70K - $90K/yr

This is a remote position. Process & Workflow Ownership * Own the end-to-end design, documentation ... Business Operations, Process Management, or related roles * 3+ years of people management ...

Amsurg

Manager, Business Operations

Manager, Business Operations Remote Company Overview: AMSURG is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers nationwide. In ...

AMSURG

Manager, Business Operations

Manager, Business Operations Remote Company Overview: AMSURG is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers nationwide. In ...

Dana-Farber Cancer Institute

The Business Operations Manager, Information Services (IS) oversees financial planning, management, and coordination for all IS operating and capital budgets across multiple cost centers. The role ...

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All JobsRemote Business Operations Manager Jobs

Remote Business Operations Manager information

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$35.5K

$89.5K

$156K

How much do remote business operations manager jobs pay per year?

As of Jun 30, 2026, the average yearly pay for remote business operations manager in the United States is $89,520.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $109,500.00 per year, depending on experience, location, and employer.

What does a Remote Business Operations Manager do?

A Remote Business Operations Manager oversees and coordinates the daily operations of a company or department from a remote location. Their responsibilities include streamlining processes, managing budgets, supervising teams, and ensuring that business objectives are met efficiently. They use digital tools to communicate, monitor performance metrics, and implement strategies for improvement. This role requires strong organizational, leadership, and communication skills to successfully manage operations without being physically present in the office.

What are the key skills and qualifications needed to thrive as a Remote Business Operations Manager, and why are they important?

To thrive as a Remote Business Operations Manager, you need strong organizational, analytical, and project management skills, typically supported by a bachelor's degree in business or a related field. Familiarity with tools like Microsoft Office Suite, project management software (e.g., Asana, Trello), and data analysis platforms is essential, and certifications like PMP can be beneficial. Excellent communication, problem-solving, and self-motivation are standout soft skills in this remote role. These competencies allow for effective coordination, efficient process execution, and proactive issue resolution across distributed teams, ensuring smooth business operations.

What is the difference between Remote Business Operations Manager vs Remote Operations Coordinator?

AspectRemote Business Operations ManagerRemote Operations Coordinator
CredentialsBachelor's degree, experience in operations or managementAssociate's or bachelor's degree, entry-level experience
Work EnvironmentOversees teams, strategic planning, cross-department collaborationSupports daily operations, coordinates tasks, assists teams
Employer UsageUsed in companies seeking strategic operational leadershipCommon in organizations needing task coordination and support
Search IntentLooking for managerial operational rolesSearching for support or coordination roles

The Remote Business Operations Manager typically holds a strategic, leadership role overseeing operations and managing teams, requiring more experience and higher-level skills. In contrast, the Remote Operations Coordinator focuses on supporting daily tasks and coordinating activities, often suitable for entry-level candidates. Both roles are essential in remote work environments but serve different functions within an organization.

How does a Remote Business Operations Manager effectively collaborate with cross-functional teams in a virtual environment?

As a Remote Business Operations Manager, effective collaboration with cross-functional teams hinges on clear communication, regular virtual meetings, and the use of project management tools. You’ll coordinate with departments such as finance, HR, and IT to streamline workflows and ensure alignment on business objectives. Building strong relationships virtually requires proactive check-ins and clear documentation of processes. Leveraging collaboration platforms like Slack, Microsoft Teams, or Asana helps maintain transparency and keeps everyone on track with project milestones.
More about Remote Business Operations Manager jobs
What cities are hiring for Remote Business Operations Manager jobs? Cities with the most Remote Business Operations Manager job openings:
What states have the most Remote Business Operations Manager jobs? States with the most job openings for Remote Business Operations Manager jobs include:
What job categories do people searching Remote Business Operations Manager jobs look for? The top searched job categories for Remote Business Operations Manager jobs are:
Remote Business Operations Manager jobs near you
Infographic showing various Remote Business Operations Manager job openings in the United States as of June 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Remote job distribution, with an average salary of $89,520 per year, or $43 per hour.
Senior Business Operations Manager

Senior Business Operations Manager

NMI

Remote

$100K - $140K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Key responsibilities

  • Own the execution of high-priority initiatives across the support organization, from scoping through delivery, with minimal supervision.

  • Build and implement the self-service and AI tooling strategy for Customer Support, identifying opportunities to reduce friction for customers and improve efficiency for agents.

  • Lead the operational integration of support functions across NMI's brand portfolio, driving consistency in process, tooling, and performance standards.

Job description

NMI is a leading provider of payment gateway solutions, specializing in card-present solutions and payment processing. Our innovative technologies empower businesses to securely accept payments and optimize transaction processes. With a focus on reliability, security, and innovation, we continuously push the boundaries of what's possible in the payments industry.
The Senior Business Operations Manager is responsible for driving operational strategy and execution across the Customer Support organization. Reporting directly to the VP of Support, this role is the connective tissue between vision and execution - translating priorities into structured projects, building the operational foundation the organization needs to scale, and evolving into a strategic thought partner over time. You will work primarily within the support org while collaborating cross-functionally with Product, Engineering, Finance, and other teams to get things done.
The Ideal Candidate:
You are a highly motivated, execution-oriented operator who thrives in ambiguity, moves fast without losing rigor, and is energized by building things from scratch. You are excited by the prospect of owning these things in your first year:
  • Lead the evaluation and rollout of self-service and AI tooling strategies that reduce ticket volume and improve customer and agent outcomes
  • Drive the unification of support operations across NMI's multiple brands into a cohesive, consistent experience
  • Build the reporting and metrics infrastructure that gives support leadership and the broader business clear visibility into performance, trends, and health of the organization
  • Establish operational rhythms - cadences, scorecards, and review frameworks - that keep the org organized and moving
  • Partner with cross-functional teams to execute on initiatives that require alignment across Product, Engineering, and Finance

Key Responsibilities:
  • Own the execution of high-priority initiatives across the support organization, from scoping through delivery, with minimal supervision
  • Build and implement the self-service and AI tooling strategy for Customer Support, identifying opportunities to reduce friction for customers and improve efficiency for agents
  • Lead the operational integration of support functions across NMI's brand portfolio, driving consistency in process, tooling, and performance standards
  • Develop and maintain the reporting framework that tracks KPIs, metrics, and trends - delivering clear, actionable insights to support leadership and cross-functional stakeholders on a regular cadence
  • Establish and own the operational rhythms of the support org including monthly, quarterly, and annual planning cycles, performance reviews, and OKR tracking
  • Identify inefficiencies across support operations and drive process improvements and automation that reduce manual work and increase team capacity
  • Serve as a cross-functional liaison, partnering with Product, Engineering, Finance, and other teams to align on shared priorities and drive execution
  • Build toward becoming a strategic thought partner to the VP of Support - surfacing problems proactively, developing recommendations, and taking increasing ownership over time
  • Document SOPs, frameworks, and operational processes to build institutional knowledge and ensure scalability
  • Contribute to a culture of data discipline, continuous improvement, and operational excellence across the support organization

Skills & Experience:
  • 4-8 years of experience in business operations, support operations, customer facing operations, consulting, or a similar high-execution role
  • A proven track record of delivering complex, cross-functional projects at scale with limited oversight
  • Demonstrated experience using or experimenting with AI tools to solve operational challenges or drive meaningful efficiency gains
  • Experience building operational frameworks, reporting infrastructure, and process documentation in a fast-paced environment
  • Strong analytical skills with the ability to surface trends, identify gaps, and translate data into clear recommendations
  • Proficiency with support platforms (Zendesk preferred) and data visualization or reporting tools
  • The ability to move fluidly between strategic thinking and hands-on execution without losing the thread on either
  • Strong written and verbal communication skills with the ability to influence without direct authority across technical and non-technical stakeholders
  • Independent work ethic and comfort operating in ambiguous, high-growth environments where priorities can shift
  • An instinct for noticing broken systems and an urgency to fix them

As well as being a part of something exciting everyday, you will also receive the following benefits:
  • A remote first culture!
  • Annual salary of $100,000 - $140,000, dependent on experience
  • Personal growth and advancement opportunities
  • Flex PTO & dedicated sick time
  • Health, Dental and Vision Insurance
  • Life, ADD, Short-term and Long-term Disability insurance
  • 401k matching up to 4% after two months of service
  • Flexible Spending Account
  • Paid Parental Leave
  • Company volunteer days
  • Employee referral program
  • Bonusly colleague recognition

What we do!
NMI enables our partners with choice, and challenges the one-size-fits-all approach to payments. You've probably used NMI in the last 24 hours without even realizing it. We're the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We're creative problem solvers who help visionaries smash through boundaries and think beyond what's possible so they can think about what's next. But we're not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. We're all about enabling more payments in more ways and more places.
We believe that having a diverse group of employees strengthens both our work and our workplace. We're focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys.
Equal Opportunity
NMI is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, age, marital status, national origin, sexual orientation or sexual identity, genetic information, citizen status (except those that do not have the legal right to be employed in the United States), disability, military service, service member, veteran status, or any other basis protected by applicable law.
Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks.
Attention job applicants: Please note that in compliance with the data protection regulations within your jurisdiction, any personal information submitted with your job application may be collected and used by NMI for the purpose of recruitment and employment-related activities. By submitting your application, you acknowledge and provide explicit consent to the processing of your personal information as described in our privacy policy found on our website. For more information on how we process your information, please read our privacy policy here: https://www.nmi.com/legal/privacy-policy/

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