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Innovation Pod Relationship Manager, Business Cards & Payments (Remote-Eligible)
Are you a highly consultative, solutions-driven sales professional energized by the opportunity to shape the future of the business? Do you thrive in an ambiguous, fast-paced environment where your feedback directly influences product strategy? Our Innovation Pod Relationship Managers will work with Mid-Sized Businesses to deeply understand their operational workflows and optimize their entire B2B wallet. Through a consultative approach, we are able to help business owners identify the right products to optimize the benefits they receive.
The ideal candidate will have an entrepreneurial spirit, high financial literacy, and serve as an advocate for our customers. They will be innovative, highly organized, and have a measurable, demonstrated ability to drive business results while delivering superior service to our customers. Independent, results-driven, goal-oriented, self-starters will thrive within our organization. You will be responsible for identifying and building new business opportunities within a pre-defined list. You will be responsible for multiple aspects of the sales cycle: building a go-to-market business plan, identifying and qualifying leads, cold-calling c-suite executives to set new appointments, and assessing the needs of potential customers using a consultative approach. This person needs to be process-oriented and highly organized. You will be expected to disrupt prospects' thinking with a challenger mindset and deliver solutions that transform their businesses. As part of Capital One's Innovation Pod, you won't just sell: you'll be directly supporting the future of our business by testing critical new initiatives. Because you will be operating in an incubation environment, your core mission is to build deep, lasting relationships with business owners, strategically position a business financial solution, aggressively pursue market expansion, and gather the market intelligence essential for validating various sales motions.
Job Responsibilities

• Consultative Selling: Use insight and consultative selling techniques to challenge prospects' thinking and teach prospective customers how they can leverage payment solutions to positively impact their business.
• Financial & CFO Fluency: Lead high-level financial conversations with C-suite executives and business owners, demonstrating deep financial literacy to align our solutions with their working capital and operational goals.
• Strategic Outbound Prospecting: Execute highly targeted, multichannel account campaigns to engage business executives, focusing on volume, pipeline velocity, and running systematic outbound plays against a pre-defined market segment.
• Technical Demos & Assessments: Build broad and technical product knowledge; lead software/platform demos with technical curiosity and pass required technical assessments to seamlessly map client-side workflow processes to our digital platform capabilities.
• Data-Driven Funnel Management: Manage a rigorous sales funnel, ensuring meticulous data capture, documentation of all customer interactions, and precise pipeline reporting.
• Incubation Collaboration: Initiate and participate in quality feedback sessions with partners and senior leadership to leverage market intelligence, helping drive continuous process, motion testing, and product improvements.
• Net-New Acquisition: Acquire net-new customers via programmatic outbound selling; this is a direct acquisition model, this is not a referral sales model.
• Compliance: Conduct all prospecting and customer interactions in strict accordance with Capital One's legal, compliance, and regulatory guidelines.
• Culture: Actively contribute to building a dynamic, high-integrity sales culture that rewards high-performance and complements the broader Field organization.

Competencies

• Customer Focus: Ability to deeply understand customer needs to drive sales outcomes and deliver value to customers.
• Challenger Mindset: Ability to disrupt standard prospect thinking, lead with insights, and confidently guide financial conversations.
• Technical Curiosity: Comfort with "tech-native" tools, including sales engagement/sequencing platforms, advanced data enrichment tools, and managing end-to-end software platform demos.
• Ambitious Target Orientation: A self-motivated, high-grit drive focused on volume, velocity, and market expansion.
• Data & Workflow Management: Exceptional organizational, process, and CRM (Salesforce) management skills to cleanly track and move accounts through complex sales cycles.
• Strategic Outbound Hunting: Proven track record of running deliberate outbound campaigns to source, engage, and close net-new corporate business accounts.
• Hunger to Learn: Embrace change, learnings and growth as an individual and as a team. Thrives in ambiguity and proactively seeks feedback for improvement.

Capital One is open to hiring a Remote Employee for this opportunity.
Basic Qualifications

• At least 3 years of business-to-business (B2B) sales experience
• At least 3 years of experience meeting or exceeding sales goals
• At least 3 years of experience in prospecting, cold-calling, and building a pipeline

Preferred Qualifications

• Bachelor's Degree in Sales, Marketing, or Business
• 5+ years of outside customer sales experience
• Experienced in SaaS Sales
• Experience in early-stage product sales, market testing, or an incubation environment
• Experience in the financial, commercial lending, or commercial payments industry

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $105,000 - $135,000 for Strategic Sales Relationship Manager
Richmond, VA: $105,000 - $135,000 for Strategic Sales Relationship Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).