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Remote Break Fix Technician Jobs (NOW HIRING)

Data Center Smart Hands / IMAC (Install, Move, Add, Change) and Break-Fix support services. Infosys is seeking onsite L1 technician support for data center operations, including hardware installation ...

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... technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale ... break/fix. Learn more at F2onsite.com. WHAT WE DO: Our focus is Hardware: Desktops, Laptops ...

Deskside Support

Southfield, MI · Remote

$18.50 - $23.50/hr

Break/Fix troubleshooting experience in larger corporate environments * Must be experienced in DESKSIDE support, Remote / CTS Support, SCCM, Windows, Incident, IMAC, VDI, SW/Break/fix, IMAC, Ability ...

Deskside Support

Austin, TX · Remote

$20 - $25.50/hr

Break/Fix troubleshooting experience in larger corporate environments Must be experienced in DESKSIDE support, Remote / CTS Support, SCCM, Windows, Incident, IMAC, VDI, SW/Break/fix, IMAC, Ability to ...

Be Seen First

... technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale ... break/fix. Learn more at F2onsite.com. WHAT WE DO: Our focus is Hardware: Desktops, Laptops ...

Sr Infrastructure Engineer

Itasca, IL · Remote

$111K - $151K/yr

... break fix, and asset management. • Successful Data Center team members typically have hands-on ... and remote hands, and use standard tooling such as ServiceNow, Jira, CMDB, and DCIM systems ...

Sr Infrastructure Engineer

Itasca, IL · Remote

$111K - $151K/yr

... break fix, and asset management. • Successful Data Center team members typically have hands-on ... and remote hands, and use standard tooling such as ServiceNow, Jira, CMDB, and DCIM systems ...

Sr Infrastructure Engineer

Itasca, IL · Remote

$111K - $151K/yr

... break fix, and asset management. • Successful Data Center team members typically have hands-on ... and remote hands, and use standard tooling such as ServiceNow, Jira, CMDB, and DCIM systems ...

Sr Infrastructure Engineer

Itasca, IL · Remote

$111K - $151K/yr

... break fix, and asset management. • Successful Data Center team members typically have hands-on ... and remote hands, and use standard tooling such as ServiceNow, Jira, CMDB, and DCIM systems ...

Infrastructure Engineer

Itasca, IL · Remote

$110K - $144K/yr

... break fix, and asset management. • Successful BANK Data Center team members typically have hands ... and remote hands, and use standard tooling such as ServiceNow, Jira, CMDB, and DCIM systems.

Infrastructure Engineer

Itasca, IL · Remote

$110K - $144K/yr

... break fix, and asset management. • Successful BANK Data Center team members typically have hands ... and remote hands, and use standard tooling such as ServiceNow, Jira, CMDB, and DCIM systems.

Infrastructure Engineer

Itasca, IL · Remote

$110K - $144K/yr

... break fix, and asset management. • Successful BANK Data Center team members typically have hands ... and remote hands, and use standard tooling such as ServiceNow, Jira, CMDB, and DCIM systems.

Infrastructure Engineer

Itasca, IL · Remote

$110K - $144K/yr

... break fix, and asset management. • Successful BANK Data Center team members typically have hands ... and remote hands, and use standard tooling such as ServiceNow, Jira, CMDB, and DCIM systems.

Infrastructure Engineer

Itasca, IL · Remote

$110K - $144K/yr

... break fix, and asset management. • Successful BANK Data Center team members typically have hands ... and remote hands, and use standard tooling such as ServiceNow, Jira, CMDB, and DCIM systems.

Infrastructure Engineer

Itasca, IL · Remote

$110K - $144K/yr

... break fix, and asset management. • Successful BANK Data Center team members typically have hands ... and remote hands, and use standard tooling such as ServiceNow, Jira, CMDB, and DCIM systems.

Infrastructure Engineer

Itasca, IL · Remote

$110K - $144K/yr

... break fix, and asset management. • Successful BANK Data Center team members typically have hands ... and remote hands, and use standard tooling such as ServiceNow, Jira, CMDB, and DCIM systems.

Remote Top Skill Genesys, Nice, ITIL Certified Aspect and Korbyt are preferred Accepting Tickets for break/fix 2.Accepting requests for minor configuration changes 3. Coordinate vendor support for ...

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Remote Break Fix Technician information

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How much do remote break fix technician jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for remote break fix technician in the United States is $23.18, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Break Fix Technician, and why are they important?

To thrive as a Remote Break Fix Technician, you need strong troubleshooting skills, a solid understanding of hardware and software systems, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools, ticketing systems like ServiceNow, and diagnostic utilities is essential. Excellent communication, customer service, and time management skills help in effectively resolving issues and supporting clients remotely. These competencies ensure timely and accurate problem resolution, leading to improved system uptime and customer satisfaction.

What is a Remote Break Fix Technician?

A Remote Break Fix Technician is an IT professional who diagnoses and resolves hardware and software issues for clients without needing to be physically present on-site. They use remote access tools to troubleshoot and repair devices such as computers, servers, printers, and other equipment. Their work ensures minimal downtime for businesses by providing quick solutions to technical problems. This role often involves responding to service requests, guiding users through fixes, and escalating complex issues when necessary.

What are the typical challenges a Remote Break Fix Technician faces when diagnosing hardware issues remotely?

Remote Break Fix Technicians often encounter challenges such as limited access to physical equipment, reliance on end-users for troubleshooting steps, and communication barriers when users are not technically inclined. Success in this role requires strong problem-solving skills, clear communication, and the ability to guide users through technical procedures. Additionally, technicians must be adept at using remote diagnostic tools and documentation systems to resolve issues efficiently without onsite presence.

What is the difference between Remote Break Fix Technician vs Field Service Technician?

AspectRemote Break Fix TechnicianField Service Technician
CredentialsCertifications like CompTIA A+, Cisco, or manufacturer-specific trainingSimilar certifications, often including vendor-specific or general technical certifications
Work EnvironmentPrimarily remote, troubleshooting and guiding clients via phone or remote accessOn-site, repairing hardware and performing maintenance at client locations
Industry UsageIT, networking, and tech support sectorsIT, telecommunications, appliance repair, and equipment maintenance
Search & Comparison IntentUnderstanding remote troubleshooting rolesUnderstanding on-site repair roles

The main difference between a Remote Break Fix Technician and a Field Service Technician lies in their work environment and approach. Remote technicians troubleshoot and resolve issues remotely, often via phone or remote access, while field technicians perform on-site repairs and maintenance. Both roles require similar certifications and industry knowledge, but their daily tasks and work settings differ significantly.

More about Remote Break Fix Technician jobs
What cities are hiring for Remote Break Fix Technician jobs? Cities with the most Remote Break Fix Technician job openings:
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What states have the most Remote Break Fix Technician jobs? States with the most job openings for Remote Break Fix Technician jobs include:
What job categories do people searching Remote Break Fix Technician jobs look for? The top searched job categories for Remote Break Fix Technician jobs are:
Application Engineer - Rochester, NY

Application Engineer - Rochester, NY

Northland Controls

Pittsford, NY • Remote

Other

Re-posted 3 days ago


Job description

Northland Controls is seeking a highly skilled Application Engineer to support and enhance regional deployments of advanced access control technologies. This remote role focuses on technical execution, product evolution, and close collaboration with engineering, security, and customer stakeholders to ensure reliable, scalable system performance.

 Key Responsibilities
  • Support the development and execution of the roadmap for server rack access control systems.

  • Collaborate cross-functionally with engineering, physical security, and business stakeholders.

  • Actively participate in deployment programs, providing feedback to improve overall solutions.

  • Engage with customer architects, operations teams, and internal partners.

  • Program, manage, and support back-end access control applications and licensing.

  • Provide remote commissioning, monitoring, and technical support.

  • Perform remote break-fix activities and escalate issues to service desk or LSP support as needed.

  • Participate in ongoing system enhancements and continuous improvement initiatives.

  • Train VAR and LSP engineering teams on commissioning and break-fix processes, including on-site training when required.

  • Ensure all processes and procedures are fully documented.

  • Provide reporting and statistical data to senior leadership upon request.

  • Develop strategies for system monitoring, observability, and rapid incident response.

 Qualifications
  • Hands-on experience with Lenel OnGuard access control systems (certification preferred).

  • Familiarity with biometric technologies and enterprise access control solutions.

  • Strong analytical, troubleshooting, and problem-solving skills.

  • Excellent communication skills with the ability to engage technical and non-technical stakeholders.

  • Ability to manage multiple priorities in a fast-paced, dynamic environment.

  • Proactive, collaborative mindset with a commitment to continuous learning.

 Why Northland Controls

Join a world-class global security integrator trusted by some of the most innovative organisations in the world. At Northland, we value honor, teamwork, accountability, and having fun while tackling complex challenges. Our people are our greatest asset, and we’re committed to delivering excellence—everywhere we operate.

Northland Controls is an equal opportunity employer.