2

Remote Blizzard Customer Support Jobs in Rochester, NY

Customer Solutions Software Engineer II

Pittsford, NY · On-site +1

$99K - $124K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Responsibilities will also include providing support for existing customers of Lenel's Custom Solutions, performing remote and, on-site as needed, installation of Custom Solutions-developed software.

Manage the customers' technical queries and monitor support requests to ensure that the company ... Fully remote role. * Medical benefits. #LI-HT1

Remote micro1 is engaging Microbiologists to contribute their scientific expertise to a unique ... Contribute to the study of the relationship between microorganisms and disease, supporting projects ...

Senior Manager, Image Science Engineer

Rochester, NY · On-site +1

$133K - $247K/yr

  • Medical

  • Retirement

  • PTO

... remote sensing, and data exploitation solutions. Provides technical leadership, mentorship, and ... customer requirements. Essential Functions: * Lead and support Image Science personnel across ...

Showing results 41-60

Remote Blizzard Customer Support information

See Rochester, NY salary details

$10

$22

$56

How much do remote blizzard customer support jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote blizzard customer support in Rochester, NY is $22.86, according to ZipRecruiter salary data. Most workers in this role earn between $11.88 and $26.11 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be a remote Blizzard customer support representative?

Success as a Remote Blizzard Customer Support representative requires strong problem-solving abilities, excellent written and verbal communication skills, and a customer-focused mindset, often supported by prior experience in customer service. Familiarity with Blizzard’s games, ticketing systems like Zendesk, and general troubleshooting tools is highly beneficial. Patience, adaptability, and active listening help representatives build rapport and efficiently resolve player issues. These skills ensure prompt, effective support that enhances player satisfaction and upholds Blizzard’s reputation for quality service.

What is a remote Blizzard customer support representative?

Remote Blizzard Customer Support jobs involve assisting players of Blizzard Entertainment games with various issues, such as account troubleshooting, technical support, billing inquiries, and gameplay questions, all from a remote location. Support agents communicate with customers via phone, chat, or email and are expected to provide high-quality service while representing Blizzard’s brand. These positions require excellent communication skills, a passion for gaming, and the ability to work independently from home. Blizzard provides training and resources to help support agents resolve customer issues efficiently. Working remotely allows for flexible work arrangements and the opportunity to join Blizzard’s global support team from almost anywhere.

What is the difference between Remote Blizzard Customer Support vs Remote Game Support Specialist?

AspectRemote Blizzard Customer SupportRemote Game Support Specialist
Required CredentialsHigh school diploma, customer service experience, gaming knowledgeHigh school diploma, gaming expertise, customer service skills
Work EnvironmentRemote, customer service center, gaming industryRemote, tech support or customer service setting, gaming industry
Employer & Industry UsageBlizzard Entertainment, gaming industryVarious gaming companies, gaming industry
Common Search & ComparisonYesYes

Remote Blizzard Customer Support and Remote Game Support Specialist roles both serve gamers and require customer service skills. The main difference lies in the employer and specific job focus: Blizzard Customer Support is specific to Blizzard Entertainment, while Game Support Specialists may work for various gaming companies. Both roles involve remote work, gaming knowledge, and customer interaction, making them closely related but distinct in employer and branding.

What challenges do remote Blizzard customer support representatives face, and how can they be managed?

Remote Blizzard Customer Support representatives often encounter challenges such as managing high ticket volumes during new game launches or updates, resolving complex technical issues, and maintaining clear communication with players across various channels. Working remotely requires strong self-motivation and time management to stay productive and connected with the support team. Many representatives find success by regularly attending virtual team meetings, utilizing internal knowledge bases, and participating in ongoing training sessions to stay updated on Blizzard products and support protocols.

What are popular job titles related to Remote Blizzard Customer Support jobs in Rochester, NY?

For Remote Blizzard Customer Support jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Remote Blizzard Customer Support jobs in Rochester, NY look for?

The top searched job categories for Remote Blizzard Customer Support jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Remote Blizzard Customer Support jobs?

Cities near Rochester, NY with the most Remote Blizzard Customer Support job openings:

Infographic showing various Remote Blizzard Customer Support job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,554 per year, or $22.9 per hour.

Customer Solutions Software Engineer II

Honeywell

Pittsford, NY • On-site, Remote

$99K - $124K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Honeywell rating

8.3

Company rating: 8.3 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

67th of 540 rated manufacturers


Job description

Custom Solutions Software Engineer

LenelS2 is a global leader in advanced security systems, providing flexible, integrated solutions that help protect some of the most security-conscious organizations around the world. With a commitment to open architecture and easy integration, we remain at the forefront of an industry increasingly turning to cloud-based solutions and mobile monitoring.

What are the challenges and how will you make an impact?

LenelS2's Custom Solutions Team develops custom software that extends the OnGuard security platform. These applications are critical to the security operations of Fortune 100 firms, financial institutions, universities and government facilities. As a member of the LenelS2 Custom Solutions team, you would be involved in the entire software development lifecycle. 

In this position, you will assist with development, testing, deployment and support of customer driven software solutions that meet the unique requirements of our customers.  This position will be responsible for completing projects as assigned to include custom Crystal Reports, data import and export, and custom application integrations. Responsibilities will also include providing support for existing customers of Lenel's Custom Solutions, performing remote and, on-site as needed, installation of Custom Solutions-developed software.

What growth opportunities will you have with us?

You will be part of the growing Custom Solutions organization within LenelS2. You will be exposed to all aspects of the software development lifecycle utilizing various technologies.  This experience will enable you to not only expand your skillset to expanded roles within Custom Solutions, but will also give you opportunity to move into other engineering teams within LenelS2. 

Overview:

As a Custom Solutions Software Support Engineer, you will assist in the development and installation of software applications that extend and enhance the OnGuard product. Your projects would include custom integrations to third party software systems, extensions to OnGuard to allow our customers to meet regulatory compliance guidelines, and custom applications that help ensure the safety and security of our customer's employees and facilities. 

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.

YOU MUST HAVE

  • Bachelor's degree in Computer Science, or related field or suitable experience
  • 2+ years of work experience developing in C#
  • Experience with SQL and relational databases
  • Experience testing and supporting software installations
  • Proven ability to adapt quickly to emerging technologies
  • Customer service orientation, ability to develop strong, long-term customer relationships.
  • Excellent interpersonal skills
  • Professionalism consistent with a world-class service provider
  • Ability to work independently in a team environment

WE VALUE

  • Experience with SQL Server database development
  • Experience with reporting tools
  • Knowledge of ASP.NET, ADO.NET, WCF, WPF, or WinForms
  • Experience developing test plans and procedures

The annual base salary range for this position is $99,200- $124,100. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.Learn more

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: 6/19/2026

Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status or have the ability to obtain an export authorization.

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.Learn more

THE BUSINESS UNIT

Business Automation (BA) is a Strategic Business Group at Honeywell focused on delivering innovative automation and control solutions that enhance operational efficiency, safety, and security for customers across various industries. The business leverages advanced software, hardware, and services to provide integrated solutions that optimize building management, industrial processes, and security systems worldwide.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.Learn more

Job Responsibilities:

  • Develop software solutions on schedule that meet customer requirements
  • Test software prior to installation to ensure we deliver high quality solutions every time
  • Install software on customer systems. Installation is typically installed over a remote connection, though on-site installation is possible for high security sites without an internet connection to their security network
  • Test and provide sustaining engineering for existing commercially available software solutions developed by the Custom Solutions team

What Honeywell employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Honeywell logo

About Honeywell

Sourced by ZipRecruiter

Honeywell is charging into the Industrial IoT revolution with the establishment of Honeywell Connected Enterprise (HCE), building on our heritage of invention and deep, on-the-ground industry expertise. HCE is the leading industrial disruptor, building and connecting software solutions to streamline and centralize the assets, people and processes that help our customers make smarter, more accurate business decisions. Moving at the speed of software, we are creating, innovating and delivering solutions fast, challenging the way things have always been done, piloting new ways for all of us to work, and expecting our successes to set new standards for our customers and for Honeywell. The Chief Architect for Honeywell Connected Enterprise will lead a team of architects and system engineers responsible for the design of applications and infrastructure that deliver high value outcomes for customers in industrial, buildings, distribution centers, and aerospace vertical markets. The Chief Architect will work directly with leadership, development teams, and offering management to design well integrated solutions that utilize software platforming to encourage reuse and speed to market.

Industry

Furniture manufacturing

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1906