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Remote Benefits Rep Jobs (NOW HIRING)

AO Globe Life

Remote Benefits Rep

Jacksonville, FL · On-site +1

$80K - $120K/yr

What to expect from this opportunity: * 100% remote. * Engage in impactful work by assisting ... Join OPEIU Local 277, which offers union representation and a contract. * Be part of a stable ...

AO Globe Life

Remote Benefits Representative

$80K/yr

Remote Sales Associates 🚨 🏡 100% Remote (U.S. Applicants Only) 💼 Full-Time & Part-Time ... Benefits Available What You'll Do • Meet virtually with clients via Zoom and phone. • Educate ...

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$32K

$54.4K

$79.5K

How much do remote benefits rep jobs pay per year?

As of Aug 29, 2026, the average yearly pay for remote benefits rep in the United States is $54,438.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $67,500.00 per year, depending on experience, location, and employer.

What is a remote benefits rep?

A Remote Benefits Representative is a professional who assists employees or clients with understanding, enrolling in, and managing their workplace benefits, such as health insurance, retirement plans, and other employee perks, all while working from a remote location. They typically communicate with clients via phone, email, or video conferencing, providing guidance on benefits options, eligibility, and claim processes. Remote Benefits Reps also help resolve issues or answer questions related to benefits and may assist in benefits enrollment and orientation sessions. Their role is crucial in ensuring employees have access to the information and support they need regarding their benefits.

What are the key skills and qualifications needed to thrive as a remote benefits rep?

To thrive as a Remote Benefits Representative, you need a solid understanding of employee benefits programs, strong customer service skills, and typically a high school diploma or equivalent—though some employers may require further education or HR certification. Familiarity with benefits administration platforms, HRIS systems, and telecommunication tools like video conferencing software is important. Outstanding communication, attention to detail, and problem-solving abilities help you resolve complex employee inquiries and build trust remotely. These skills ensure accurate benefits administration, high client satisfaction, and efficient remote team collaboration.

What are some common challenges remote benefits reps face when assisting employees virtually?

Remote Benefits Representatives often encounter challenges such as effectively communicating complex benefits information without face-to-face interaction and ensuring employees fully understand their options. Managing sensitive personal data securely while working remotely is also a key concern. Additionally, they must stay up-to-date with constantly changing benefits regulations and company policies, which requires strong organizational and time management skills. Building rapport and trust with employees through virtual channels is crucial for success in this role.

What is the difference between Remote Benefits Rep vs Remote Customer Service Representative?

AspectRemote Benefits RepRemote Customer Service Representative
Required CredentialsHigh school diploma or equivalent; knowledge of benefits programsHigh school diploma or equivalent; customer service skills
Work EnvironmentPrimarily administrative, benefits-related inquiriesGeneral customer support across various industries
Employer & Industry UsageInsurance, healthcare, HR firmsRetail, telecom, tech companies
Common Search & ComparisonYesYes

The main difference is that Remote Benefits Reps focus on handling benefits-related questions and administrative tasks within insurance or HR sectors, requiring specific knowledge of benefits programs. Remote Customer Service Representatives handle a broader range of customer inquiries across various industries, emphasizing general support skills. Both roles are remote, but their focus and industry usage differ significantly.

What cities are hiring for Remote Benefits Rep jobs?

Cities with the most Remote Benefits Rep job openings:

What are the most commonly searched types of Benefits Rep jobs?

The most popular types of Benefits Rep jobs are:

What states have the most Remote Benefits Rep jobs?

States with the most job openings for Remote Benefits Rep jobs include:

Remote Benefits Rep jobs near you
Infographic showing various Remote Benefits Rep job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, and 5% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $54,438 per year, or $26.2 per hour.

Remote Benefits Representative

El Paso, TX • On-site, Remote

Globe Life American Income Division
Insurance Services • 11 - 50 employees
Learn more about Globe Life American Income Divisionexternal

Full-time

Medical, Life

This job post has expired today. Applications are no longer accepted.

Job description

Remote Benefits Representative
Company: AO
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)
Build a Career with Purpose, Flexibility & Growth
Are you looking for a career that offers meaningful work, professional development, and the flexibility to work from home?
AO is seeking motivated, service-oriented individuals to join our growing team as Remote Benefits Representatives. In this role, you'll help working families understand their available benefits while providing exceptional customer service and building long-term client relationships.
Whether you're launching a new career or bringing experience in customer service, healthcare, retail, hospitality, or sales, we provide the comprehensive training, mentorship, and support needed to help you succeed.
Since 2020, our organization has operated in a fully remote environment, giving our team members the flexibility to work from anywhere while enjoying a collaborative, growth-focused culture.
About AO
For more than 70 years, AO has proudly helped protect working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we continue to grow while remaining committed to delivering exceptional service and creating rewarding career opportunities for our team members.
What You'll Do
As a Remote Benefits Representative, you'll work directly with clients who have requested information about their available benefits and coverage options.
Client Support & Service
  • Meet with clients virtually through Zoom and phone appointments
  • Answer questions regarding available benefits and coverage options
  • Review benefit programs and explain available solutions
  • Assist clients with applications, enrollment, and benefit updates
  • Provide ongoing customer support and follow-up communication
  • Maintain accurate client records and documentation
Relationship Building
  • Develop long-term client relationships built on trust and professionalism
  • Deliver exceptional customer service with every interaction
  • Help clients make informed decisions about protecting themselves and their families
  • Maintain consistent communication throughout the client experience
Professional Development
  • Participate in ongoing virtual training and mentorship
  • Attend leadership development and coaching sessions
  • Learn industry products, systems, and best practices
  • Continue developing communication and relationship-building skills
Why Join AO?
Award-Winning Culture
  • Positive, supportive remote team environment
  • Mentorship from experienced leaders
  • Recognition for performance and achievement
  • Collaborative culture focused on growth
Financial Strength & Stability
  • Member of the Globe Life family of companies
  • A+ (Superior) rating from A.M. Best
  • Long-standing organization serving millions of working families
Career Advancement
  • Performance-based promotions
  • Leadership development opportunities
  • Promotion from within
  • Clear pathways into management and leadership
What We Offer
100% Remote Work
  • Work from anywhere within the United States
  • Flexible scheduling options
  • No commuting
  • Modern virtual work environment
Comprehensive Training
  • No prior insurance experience required
  • Structured onboarding program
  • Weekly virtual coaching
  • Ongoing mentorship and leadership development
Weekly Pay & Performance Bonuses
  • Weekly compensation
  • Performance-based bonuses
  • Leadership incentives
  • Recognition programs
Additional Benefits
  • Medical reimbursement program for qualifying representatives
  • Company-supported life insurance
  • Residual income opportunities
  • Leadership conferences and incentive travel
  • Modern technology and virtual collaboration tools
Qualifications
We're looking for individuals who demonstrate:
  • Excellent communication and interpersonal skills
  • Passion for helping others
  • Strong customer service mindset
  • Positive attitude and professional demeanor
  • Self-motivation and accountability
  • Ability to work independently in a remote environment
  • Adaptability and willingness to learn
  • Strong organizational and time-management skills
Helpful Experience (Not Required)
Experience in any of the following is a plus:
  • Customer Service
  • Client Relations
  • Healthcare
  • Retail
  • Hospitality
  • Sales
  • Administrative Support
  • Call Center Operations

No prior insurance experience is required. We provide the training and support needed for motivated individuals to succeed.
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Must be physically located within the United States
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone capability
  • Quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.
Ready to Make a Lasting Impact?
If you're looking for a meaningful remote career where you can help families, develop professionally, and build long-term success, we'd love to hear from you.
Apply today and start building a future with purpose, flexibility, and unlimited growth potential.
Help Families. Grow Your Career. Build Your Future with AO. 🚀

Apply