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Remote Benefits Rep Jobs in Florida (NOW HIRING)

Remote Benefits Rep

Jacksonville, FL · On-site +1

$80K - $120K/yr

What to expect from this opportunity: * 100% remote. * Engage in impactful work by assisting ... Join OPEIU Local 277, which offers union representation and a contract. * Be part of a stable ...

Remote Benefits Specialist Company: AO (American Income Division) Work Arrangement: 100% Remote (U ... Medical reimbursement program for qualifying representatives * Company-supported life insurance

Remote Sales representative Build a career - not just another sales job. Looking for an opportunity ... Meet with clients virtually to review benefit options * Build trust and provide exceptional ...

Remote Sales representative Build a career - not just another sales job. Looking for an opportunity ... Meet with clients virtually to review benefit options * Build trust and provide exceptional ...

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Remote Benefits Rep information

What is a remote benefits rep?

A Remote Benefits Representative is a professional who assists employees or clients with understanding, enrolling in, and managing their workplace benefits, such as health insurance, retirement plans, and other employee perks, all while working from a remote location. They typically communicate with clients via phone, email, or video conferencing, providing guidance on benefits options, eligibility, and claim processes. Remote Benefits Reps also help resolve issues or answer questions related to benefits and may assist in benefits enrollment and orientation sessions. Their role is crucial in ensuring employees have access to the information and support they need regarding their benefits.

What are the key skills and qualifications needed to thrive as a remote benefits rep?

To thrive as a Remote Benefits Representative, you need a solid understanding of employee benefits programs, strong customer service skills, and typically a high school diploma or equivalent—though some employers may require further education or HR certification. Familiarity with benefits administration platforms, HRIS systems, and telecommunication tools like video conferencing software is important. Outstanding communication, attention to detail, and problem-solving abilities help you resolve complex employee inquiries and build trust remotely. These skills ensure accurate benefits administration, high client satisfaction, and efficient remote team collaboration.

What are some common challenges remote benefits reps face when assisting employees virtually?

Remote Benefits Representatives often encounter challenges such as effectively communicating complex benefits information without face-to-face interaction and ensuring employees fully understand their options. Managing sensitive personal data securely while working remotely is also a key concern. Additionally, they must stay up-to-date with constantly changing benefits regulations and company policies, which requires strong organizational and time management skills. Building rapport and trust with employees through virtual channels is crucial for success in this role.

What is the difference between Remote Benefits Rep vs Remote Customer Service Representative?

AspectRemote Benefits RepRemote Customer Service Representative
Required CredentialsHigh school diploma or equivalent; knowledge of benefits programsHigh school diploma or equivalent; customer service skills
Work EnvironmentPrimarily administrative, benefits-related inquiriesGeneral customer support across various industries
Employer & Industry UsageInsurance, healthcare, HR firmsRetail, telecom, tech companies
Common Search & ComparisonYesYes

The main difference is that Remote Benefits Reps focus on handling benefits-related questions and administrative tasks within insurance or HR sectors, requiring specific knowledge of benefits programs. Remote Customer Service Representatives handle a broader range of customer inquiries across various industries, emphasizing general support skills. Both roles are remote, but their focus and industry usage differ significantly.

What cities in Florida are hiring for Remote Benefits Rep jobs?

Cities in Florida with the most Remote Benefits Rep job openings:

Infographic showing various Remote Benefits Rep job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Remote Benefits Rep

Jacksonville, FL • On-site, Remote

AO Globe Life
Insurance Services • 1 - 5K employees

$80K - $120K/yr

Full-time

Medical

This job post has expired 3 days ago. Applications are no longer accepted.


Job description

We are seeking skilled and motivated people to join our team and provide financial services to our clients. As a Life Insurance Agent, you will be responsible for assisting individuals and families in selecting suitable life insurance policies that meet their financial needs and goals. Your primary responsibilities will include assessing clients' insurance requirements, presenting policy options, explaining coverage details, and assisting with policy applications. To excel in this role, you should have strong interpersonal and communication skills, a coachable personality, a willingness to learn and grow, and the ability to build and maintain client relationships. If you're a self-motivated, driven, natural-born leader ready to take your career to the next level, we want to make your dream a reality. Apply today!
What to expect from this opportunity:
  • 100% remote.
  • Engage in impactful work by assisting members and their families in achieving financial security.
  • Extensive training and continuous support to excel in your position.
  • Competitive pay structure with unlimited earning potential, with payments made weekly.
  • Reimbursement for medical insurance premiums.
  • All leads are provided warm, ensuring a smooth start.
  • No overhead costs to manage.
  • Participate in performance incentive programs.
  • Join OPEIU Local 277, which offers union representation and a contract.
  • Be part of a stable organization with a 70-year history focused on member satisfaction.

Preferred Skills:
  • Demonstrate exceptional communication skills, highlighting active listening and strong problem-solving capabilities.
  • Adopt a mindset of continuous learning, showing flexibility and adaptability in various situations.
  • Excel in both collaborative team settings and independent work.
  • Exhibit a strong work ethic and a commitment to achieving success.
  • Skilled in technology, including Google Drive applications, Windows, and Zoom.
  • Capable of understanding clients' unique situations, and displaying compassion and sensitivity in meeting their needs.
  • Meticulous in ensuring the accurate completion of paperwork and documentation.
  • Open to coaching and able to apply constructive feedback effectively.
  • Experience in sales or customer service is highly desirable; possess a competitive spirit.
  • Previous experience in the insurance industry is advantageous but not mandatory.

Responsibilities:
  • Conducting daily warm sales outreach utilizing our extensive membership database
  • Assessing the financial requirements of our members and effectively communicating the significance and advantages of supplemental benefits products
  • Delivering exceptional customer service
  • Ensuring ongoing communication with members during the application process by providing updates, addressing concerns or inquiries, and offering necessary support
  • Offering assistance post-policy implementation, which includes policy reviews, beneficiary modifications, and claims support
  • Complying with all regulatory standards and ethical guidelines