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Remote Benefits Advocate Jobs in Decatur, GA (NOW HIRING)

Mesa Associates Inc.

Owner's Engineer

Atlanta, GA · On-site +1

$79K - $105K/yr

Advocate for the project owner during design reviews, factory acceptance testing, and construction ... For fully remote workers, quarterly visits to the Knoxville office may be required depending on ...

Mesa Associates, Inc.

Owner's Engineer

Atlanta, GA · On-site +1

$79K - $105K/yr

Advocate for the project owner during design reviews, factory acceptance testing, and construction ... For fully remote workers, quarterly visits to the Knoxville office may be required depending on ...

OMRON

Robotics Business Development Manager

Atlanta, GA · On-site +1

This is a remote role based in the United States. Primary Responsibility: The Robotics Business ... Act as a passionate advocate for robotics technologies, emphasizing their benefits and applications ...

Kemper

Guidewire Developer

Alpharetta, GA · On-site +1

... PA, Remote-TX, Remote-VA, Richardson, Texas Details Kemper is one of the nation's leading ... Evaluate and advocate for improvements in system architecture, technical standards, and development ...

Intuit

Senior Implementation Consultant

Atlanta, GA · Remote

$125K - $170K/yr

Technical Advocacy & Gap Resolution : Identify technical platform gaps for enterprise-level ... Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills ...

Intuit

Senior Implementation Consultant

Atlanta, GA · Remote

$112K - $152K/yr

Technical Advocacy & Gap Resolution : Identify technical platform gaps for enterprise-level ... Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills ...

OnPay

Strategic Partnerships Manager

Atlanta, GA · On-site +1

$100K - $130K/yr

Serve as the key point of contact for OnPay's marketplace partners and an advocate for our clients ... Remote flexibility: Work from anywhere in the U.S., or join our collaborative HQ team in Atlanta ...

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Remote Benefits Advocate information

See Decatur, GA salary details

$10

$21

$31

How much do remote benefits advocate jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for remote benefits advocate in Decatur, GA is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $25.10 per hour, depending on experience, location, and employer.

What is a Remote Benefits Advocate?

A Remote Benefits Advocate is a professional who assists employees or clients in understanding, enrolling in, and managing their employee benefits, such as health insurance, retirement plans, and other perks. Working remotely, they communicate via phone, email, or video calls to answer questions, explain benefits options, and resolve issues. Their goal is to ensure clients make informed decisions about their benefits and feel supported throughout the process. Remote Benefits Advocates may work for insurance companies, third-party administrators, or directly for large organizations.

What is the difference between Remote Benefits Advocate vs Remote Customer Service Representative?

AspectRemote Benefits AdvocateRemote Customer Service Representative
Required CredentialsKnowledge of benefits programs, certifications in benefits administration (optional)Basic customer service skills, high school diploma or equivalent
Work EnvironmentHome-based, benefits-focused communication with clientsHome-based, general customer support across various industries
Employer & Industry UsageInsurance companies, benefits providers, HR firmsRetail, telecom, tech companies, and more
Common Search & ComparisonFocuses on benefits advocacy, benefits knowledgeFocuses on general customer support, troubleshooting

The main difference is that Remote Benefits Advocates specialize in explaining and managing employee benefits, requiring specific benefits knowledge, while Remote Customer Service Representatives handle broader customer inquiries across various industries. Both roles are remote and client-facing but differ in their focus and required expertise.

What are the key skills and qualifications needed to thrive as a Remote Benefits Advocate, and why are they important?

To thrive as a Remote Benefits Advocate, you need a strong understanding of employee benefits programs, excellent customer service skills, and typically a high school diploma or relevant experience in HR or insurance. Familiarity with benefits administration software, CRM systems, and secure communication tools is commonly required. Outstanding verbal communication, active listening, problem-solving, and the ability to work independently are standout soft skills in this role. These competencies ensure accurate benefits guidance, positive client experiences, and efficient remote service delivery.

What are some common challenges faced by Remote Benefits Advocates, and how can I prepare for them?

Remote Benefits Advocates often encounter challenges such as effectively communicating complex benefits information to clients through digital channels and managing a high volume of inquiries. To prepare, it's helpful to develop strong written and verbal communication skills and become proficient with virtual communication tools. Additionally, staying organized and proactive in follow-ups can help you provide excellent service and ensure clients fully understand their benefits. Regular collaboration with HR, insurance providers, and other team members is essential, so being comfortable in a cross-functional remote environment is also beneficial.
What are popular job titles related to Remote Benefits Advocate jobs in Decatur, GA? For Remote Benefits Advocate jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Benefits Advocate jobs in Decatur, GA look for? The top searched job categories for Remote Benefits Advocate jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Benefits Advocate jobs? Cities near Decatur, GA with the most Remote Benefits Advocate job openings:
Remote Benefits Advocate jobs near you

Remote Customer Care Advocate for Tricare - Virtual in Georgia Only

MSCCN

Decatur, GA • On-site, Remote

$30K - $45K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description


ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
Retired Military personnel and Veteran Spouses with customer service experience are strongly encouraged to apply.
This post is only for candidates living in and working from Georgia.
Your resume must clearly reflect at least 2 years of customer service experience to be considered.
Founded in 2008 as a Service-Disabled Veteran and Minority-Owned IT company, VGS has grown into a trusted partner in veteran-centric customer engagement. We proudly employ Veterans, Military Spouses, and Caregivers in roles supporting both commercial and government clients.
VGS is seeking experienced contact center professionals for full-time, at-home positions supporting TRICARE beneficiaries. Our next new hire class begins 8/17/2026.
Job Duties Include:
  • Responding to caller questions via telephone and written correspondence regarding benefits, contracts, eligibility, and claims.
  • Successfully completing five weeks of paid virtual (at-home) training and applying learned skills on the job.
  • Operating a PC to extract information, document inquiries, and track activities in the database.
  • Thoroughly documenting inquiry outcomes for accurate tracking and analysis.
  • Coordinating with team members to ensure timely handling of TRICARE member requests.
  • Working under the supervision of a virtual (at-home) supervisor to answer questions and escalate complex issues when necessary.
  • Meeting quality, member experience, and first-time resolution objectives while responding to customer needs.
  • Maintaining a productive work environment and proactively addressing issues such as internet connectivity challenges.

The Pay
While in training you are paid a a flat rate. After completing the training, the pay increases. After 60 days employment you are eligible for benefits medical, dental, vision, FSA, 401K, and paid time off benefits. If you already have medical benefits you want to keep it, you can and allocate your benefit dollars elsewhere.
Note: The pay range during training starts at $15 per hour, and increases post-training, with additional consideration for periodic increases. Performance incentives are also offered for the role.
Full-time, long-term employment (not seasonal or contract).
8 weeks of training.
Competitive benefits package, including:
11 paid holidays
Paid time off (PTO)
Medical, dental, and vision coverage
Long- and short-term disability
Term life insurance
401K retirement plan
#LI-Remote
#RemoteJobs
#WAH
#VirtualOffice
Certificates/Security Clearances/Other
Requirements for Success
  • Ability to work from a quiet, distraction-free home environment with strong attendance records.
  • Ability to connect to the client environment within 5 minutes.
  • Typing speed of 35 WPM.
  • Ability to lift 35 lbs. of computer equipment.
  • Proficiency in Windows and common computer applications.

Additional Qualifications/Responsibilities
  • Excellent communication skills - ability to adapt to new and different situations, read the behavior of others, have difficult conversations with ease, and defuse and resolve conflict.
  • An aptitude to serve military members and their beneficiaries with the care, empathy, accuracy, and quality they deserve when calling about their TRICARE benefits is a requirement.
  • 2 years customer service experience is required - Call center experience is ideal.
  • Predictable and reliable attendance.
  • Highly developed sense of integrity and commitment to customer satisfaction.
  • Be a team player.
  • Ability to pass a drug screen and background check.
  • Ability to attend and successfully complete the 8 weeks paid required training.
  • Have a minimum of a High school diploma or equivalent.
  • Be a US citizen.
  • Handy with MS Windows and other computer applications.

Personal PC/laptop required for training with a wired high-speed internet connection (company equipment provided after training).
Minimum Computer Requirements (Training Phase)
Processor: Intel i3 or AMD Ryzen 3 (or higher)
RAM: Minimum 4 GB
Disk Space: At least 120 GB available
Browser: Microsoft Edge or Google Chrome
Internet Speed: Minimum 100 Mbps download / 20 Mbps upload
Connection: PC must connect via Ethernet cable
Not permitted: Wi-Fi, Wi-Fi extenders, satellite (e.g., Starlink), hotspots, or mobile internet (e.g., T-Mobile), VPN
Not Supported: Chromebooks

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