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Benefits Advocate Jobs (NOW HIRING)

Hotchkiss Insurance

Benefits Advocate

Fort Worth, TX · On-site

Position Summary The Benefit Advocate is the first point of contact for employees and HR partners, serving as a trusted resource to help them understand, use, and navigate their employee benefits.

Hotchkiss Insurance

Benefits Advocate

Fort Worth, TX · On-site

Position Summary The Benefit Advocate is the first point of contact for employees and HR partners, serving as a trusted resource to help them understand, use, and navigate their employee benefits.

PRC Baker Places

Benefits Advocate

San Francisco, CA · On-site

$70K - $72K/yr

Position Overview The Benefits Advocate advocates on behalf of low-income individuals living with HIV and/or mental health issues to secure disability income and access to health insurance benefits ...

PRC Baker Places

Benefits Advocate

San Francisco, CA

$70K - $72K/yr

Position Overview The Benefits Advocate advocates on behalf of low-income individuals living with HIV and/or mental health issues to secure disability income and access to health insurance benefits ...

Businessolver

Employee Benefits Advocate (Remote)

$20/hr

Pay: $20/hour We are seeking full-time employees (Advocates) to support our clients by taking calls regarding employee benefit enrollment. This is a meaningful role in which you can take pride in ...

Luminare Health

Benefit Advocate

$14.97 - $28.12/hr

Job Summary Benefit Advocates are responsible for managing and coordinating a high volume of ... Minimum one year of insurance and/or benefits customer service experience * Ability to effectively ...

Luminare Health

Benefit Advocate - LHB

$14.97 - $28.12/hr

Job Summary Benefit Advocates are responsible for managing and coordinating a high volume of ... Minimum one year of insurance and/or benefits customer service experience * Ability to effectively ...

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How much do benefits advocate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for benefits advocate in the United States is $21.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a benefits advocate?

To thrive as a Benefits Advocate, you need a solid understanding of employee benefits programs, health insurance policies, and relevant regulations, often backed by an associate's or bachelor's degree in human resources or a related field. Familiarity with benefits administration software, HRIS systems, and occasionally certification such as CEBS (Certified Employee Benefit Specialist) is highly valued. Outstanding interpersonal communication, problem-solving, and advocacy skills set top candidates apart in this role. Mastery of these skills ensures accurate benefit guidance, effective issue resolution, and strong support for employees navigating complex benefits options.

What is a benefits advocate?

A Benefits Advocate helps employees or clients understand and navigate their benefits, such as health insurance, retirement plans, and other workplace perks. They provide guidance on eligibility, enrollment, and claims, ensuring individuals receive the support they need. This role often involves educating employees, resolving benefits-related issues, and working with HR or insurance providers. Strong communication and problem-solving skills are essential for success in this position.

What are some typical challenges a benefits advocate faces when assisting employees?

Benefits Advocates often encounter challenges such as explaining complex benefits information in simple terms, resolving sensitive or urgent issues around claims or enrollments, and staying up-to-date with frequent changes in benefits regulations. They may also need to balance the needs of employees with organizational policies and manage confidential information with discretion. Successful Benefits Advocates use strong communication and critical thinking skills to address these challenges and provide clear, empathetic guidance, ensuring employees feel supported and informed throughout the process.

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Benefits Advocate jobs near you
Infographic showing various Benefits Advocate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $45,058 per year, or $21.7 per hour.

SNAP/Benefits Advocate

Jewish Family and Children's Service

Waltham, MA • On-site

Other

Posted 2 days ago

New

Job description

Do you want to help families put food on the table? Would you excel in a role where you learn the ins and outs of an essential government resource program? Are you interested in being a leader and a point of connection for colleagues and other agencies, to help clients in need of food? If your answer is YES to any of these questions, we'd love to speak to you about our SNAP and Benefits Advocacy program, our supportive work environment, and the positive impact this role has for hundreds of families across Eastern Massachusetts!
The SNAP/Benefits Advocate works with a diverse, low-income population, providing SNAP application assistance, problem solving, advocacy, service coordination, and resource referrals. The person in this role will assist clients in accessing SNAP and the safety net resources for which they are eligible.
This full-time position occurs during regular working hours, approximately 9am-5pm, Monday through Friday, with flexibility for some hybrid remote work. Most in-person work takes place in our Waltham office. There will be monthly meetings with our partners in Framingham and Newton, monthly anti-hunger meetings in Boston, and quarterly and annual meetings with DTA. Currently, these meetings are held over Zoom, but may shift back to in-person in the future. In addition to direct service work with clients, which is primarily by phone and email, we work with other organizations to advocate for positive changes in policies related to SNAP.
Primary Duties and Responsibilities

  • Phone intake with clients
  • Assessments for eligibility for public benefits
  • Directly helping with SNAP applications and maximizing benefits
  • Problem solving and advocacy with DTA to overturn SNAP denials, terminations or reductions
  • Consultations with colleagues and staff or team meetings
  • Facilitating referrals to community resources
  • Drafting informational emails to program distribution list
  • Data entry and collecting information needed for reports
  • Participation in ongoing job-related training and regular supervision
Knowledge, Experience, and Skills
  • Bachelor's degree, preferably with additional related work experience
  • Experience in SNAP, public benefits (including TAFDC and EAEDC), or other law related field a plus
  • Strong analytical ability and capacity to understand laws, regulations and processes to problem-solve client issues
  • High emotional intelligence to work effectively with diverse individuals from many backgrounds
  • Flexibility, creativity and determination to face challenging client situations with hope and compassion
  • Familiarity with Microsoft Office computer programs (Excel, Word, Outlook) and comfortable learning and using technology for record-keeping and communication in our electronic case record
  • A valid driver's license and reliable means of transportation, required.

About JF&CS
For more than 150 years, Jewish Family & Children's Service has been helping individuals and families build a strong foundation for resilience and well-being. We intentionally serve and employ people of ALL faiths, backgrounds, cultures, and abilities.
We have a strong culture of professional development, work-life balance, and promotion from within.
JF&CS is an equal opportunity employer who serves and employs people of all cultures and faith traditions. Employment opportunities are available to all without regard for race, color, national or ethnic origin, religion, age, sex, gender, gender identity and expression, sexual orientation, marital status, veteran status, or disability.
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