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Remote Bdc Manager Jobs in Newark, NJ (NOW HIRING)

Solera

Account Manager, Dealer Solutions

Manhattan, NY · On-site +1

Serve as the main point of contact for dealer leadership, including Dealer Principals, General Managers, Fixed Ops Directors, BDC Managers, and OEM field reps. * Build deep, trusted relationships ...

Solera

Account Manager, Dealer Solutions

Manhattan, NY · On-site +1

Serve as the main point of contact for dealer leadership, including Dealer Principals, General Managers, Fixed Ops Directors, BDC Managers, and OEM field reps. * Build deep, trusted relationships ...

HERCULES CAPITAL INC

Fund Accountant

Manhattan, NY · On-site +1

$88K - $97K/yr

... an internally managed, publicly traded BDC, providing financing solutions to high-growth ... Organized individual that can adapt to shifting and competing priorities and works well with remote ...

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All JobsBdc JobsRemote Bdc Manager JobsRemote Bdc Manager Jobs in Newark, NJ

Remote Bdc Manager information

See Newark, NJ salary details

$19.9K

$72.4K

$120.8K

How much do remote bdc manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for remote bdc manager in Newark, NJ is $72,357.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,200.00 and $89,400.00 per year, depending on experience, location, and employer.

What is a Remote Bdc manager?

A Remote BDC (Business Development Center) Manager oversees the operations of a dealership's BDC team from a remote location. Their main responsibilities include managing staff who handle inbound and outbound calls, internet leads, and customer follow-ups to generate appointments and sales opportunities. They utilize various software and CRM systems to track performance and ensure high customer satisfaction. Remote BDC Managers play a key role in driving sales growth and ensuring efficient communication between the dealership and its customers.

What are the key skills and qualifications needed to thrive as a remote Bdc manager?

To thrive as a Remote BDC Manager, you need strong sales acumen, customer relationship management experience, and a background in automotive or dealership operations, often supported by relevant sales or management training. Familiarity with CRM platforms, lead management systems, and communication tools like email and phone software is essential. Exceptional organizational skills, self-motivation, and the ability to communicate persuasively set top performers apart in this remote role. These skills ensure effective lead conversion, strong team leadership, and high-quality customer interactions in a virtual environment.

How does a remote Bdc manager effectively maintain team productivity and communication when working off-site?

As a Remote BDC Manager, maintaining productivity and communication involves leveraging digital tools such as CRM platforms, video conferencing, and instant messaging to monitor team performance and facilitate regular check-ins. Establishing clear expectations, consistent reporting structures, and scheduled virtual meetings helps keep the team aligned and motivated. Building trust and fostering an open communication culture are key to overcoming the challenges of remote management, ensuring that both individual and collective goals are met.

What is the difference between Remote Bdc Manager vs Remote Bdc Representative?

AspectRemote Bdc ManagerRemote Bdc Representative
ResponsibilitiesOversees BDC operations, manages team, develops strategiesHandles customer inquiries, schedules appointments, supports sales team
Required SkillsLeadership, CRM proficiency, industry knowledgeCustomer service, communication skills, CRM familiarity
Work EnvironmentSupervisory role, strategic planningCustomer interaction, administrative support
CertificationsSales or management certifications often preferredCustomer service or sales certifications beneficial

The main difference is that the Remote Bdc Manager focuses on overseeing the BDC team and strategy, while the Remote Bdc Representative primarily handles customer interactions and appointment setting. Both roles require CRM skills and industry knowledge, but the manager role involves leadership and planning responsibilities.

What are popular job titles related to Remote Bdc Manager jobs in Newark, NJ?

For Remote Bdc Manager jobs in Newark, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Bdc Manager jobs in Newark, NJ look for?

The top searched job categories for Remote Bdc Manager jobs in Newark, NJ are:

What cities near Newark, NJ are hiring for Remote Bdc Manager jobs?

Cities near Newark, NJ with the most Remote Bdc Manager job openings:

Remote Bdc Manager jobs near you
Infographic showing various Remote Bdc Manager job openings in Newark, NJ as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $72,357 per year, or $34.8 per hour.

Account Manager, Dealer Solutions

Solera

Manhattan, NY • On-site, Remote

Full-time

Re-posted 5 days ago

Job description

Account Manager, Dealer Solutions/Virtual US
Who We Are
Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life's other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com.
The Role
The Account Manager, Solera Dealer Solutions, Account Management is the primary relationship owner for a defined book of automotive dealer rooftops or dealer group accounts. This role is responsible for customer retention, renewal execution, product adoption, and expansion of existing solutions, with no responsibility for new logo acquisition.
The Account Manager collaborates closely with Solution Performance Managers / Product SMEs/Professional Services who deliver hands-on training, workflow optimization, and adoption strategies across DMS, CRM, Service, and Marketing products. Together, they ensure customers achieve operational improvements and measurable business outcomes.
What You'll Do
Customer Relationship Ownership
  • Serve as the main point of contact for dealer leadership, including Dealer Principals, General Managers, Fixed Ops Directors, BDC Managers, and OEM field reps.
  • Build deep, trusted relationships that strengthen long-term loyalty and strategic alignment.
  • Conduct proactive business reviews, executive updates, and ongoing communication touchpoints.
  • Renewal & Retention Management
  • Own renewal preparation, negotiation strategy, and contract execution for assigned accounts.
  • Identify at-risk accounts early and collaborate with internal teams to develop recovery plans.
  • Ensure customers receive clear ROI value stories tied to their operational goals.

Account Planning & Expansion Growth
  • Develop structured annual and quarterly account plans capturing:
  • Key goals & initiatives for fixed ops, variable ops, and marketing
  • Product adoption status and opportunities
  • Whitespace and expansion opportunities
  • Risk indicators and mitigation plans
  • Drive expansion revenue through cross-sell and upsell of additional modules across the portfolio:
  • o DMS: service, parts, accounting, inventory workflows
  • o CRM: lead management, showroom, BDC optimization
  • o Service: Service Suite check-in, scheduling, inspections, tech productivity
  • o Marketing: campaigns, retention, reputation, equity mining through Sales Journey

Product Adoption & Performance Support
  • Partner with Solution Performance Managers/SMEs to ensure customers fully adopt and utilize their solutions.
  • Align SPM engagements to dealership goals such as:
  • o Higher service lane throughput
  • o Improved lead response and conversion
  • o Reduced no-shows through scheduling optimization
  • o Better marketing ROI and customer retention
  • Ensure insights from SME performance reviews are translated into actionable account plans.

Customer Health & Risk Mitigation
  • Monitor product utilization, customer satisfaction, support ticket trends, and performance KPIs.
  • Document customer health trends and create action plans to address red/yellow indicators.
  • Engage cross-functional teams to resolve escalations, integration challenges, or workflow gaps.

Cross-Functional Collaboration
  • Collaborate closely with Customer Success, Product, Support, and Professional Services to ensure seamless customer experience.
  • Provide field insights on product enhancements, competitive threats, adoption barriers, and dealer operational needs.
  • Work with Marketing on customer communication, events, and campaign engagement.

Travel
  • 60-75% depending on territory size, dealer visits requirements.

What You'll Bring
Required
  • 3-6+ years in automotive SaaS, dealership technology, or automotive retail operations.
  • Strong understanding of dealership workflows across fixed ops, variable ops, CRM, and marketing.
  • Experience managing a customer book of business, with accountability for retention and expansion.
  • Excellent communication, relationship-building, and presentation skills.
  • Ability to analyze data and translate insights into customer recommendations.

Preferred
  • Experience with automotive DMS, CRM , Fix Ops Service Scheduling/Inspection, and Marketing platforms.
  • Background in dealership operations (BDC, service lane, sales management, or digital marketing).
  • Familiarity with OEM programs, certification requirements, and compliance standards.
  • Prior success using account planning methodologies (e.g., plan-on-a-page, mutual success plans, health scoring frameworks).

Success Metrics
  • Renewal rate and churn reduction across the assigned book of business
  • NDR (Net Dollar Retention) and Expansion revenue driven by multi-solution growth
  • Product adoption and usage of metrics for DMS, CRM, Service, and Marketing
  • Customer satisfaction (NPS/CSAT) and reduction in escalations
  • Completion and quality of account plans
  • Effective collaboration with Performance Managers/SMEs

Competencies
  • Customer Advocacy - Builds trust and drives dealer success.
  • Business Acumen - Understands dealership KPIs and operational workflows.
  • Relationship Leadership - Manages complex stakeholder groups across rooftops.
  • Account Planning - Strategic thinking with strong documentation and follow-through.
  • Communication & Influence - Clear, professional, and proactive.
  • Collaboration - Works seamlessly with SMEs and cross-functional partners.

It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.
EQUAL OPPORTUNITY EMPLOYER
The Solera group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

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