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Remote Bdc Manager Jobs in Missouri (NOW HIRING)

PureCars

CXM Account Manager

Kansas City, MO · On-site +1

Build and maintain strong relationships across key dealership stakeholders including Dealer Principal, General Manager, BDC Manager, General Sales Manager, Service Director, and additional department ...

NCW

BD Manager - Remote

Chesterfield, MO · Remote

The Business Development Manager is responsible for prospecting and selling new business and ... This position can be hired as a Remote position and will require national travel as needed to ...

Formerra

Remote: Ability to work independently in a fully remote environment with minimal supervision, demonstrating strong self-motivation and time management. * Work Conditions: * Travel Requirements

WorkWave

Account Manager - SMB Sales

Saint Louis, MO · On-site +1

$65K - $70K/yr

WorkWave is looking for a driven Account Manager who possesses strong consultative and presentation ... Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote ...

Yuno

Remote, Europe, Full-Time, Individual Contributor Who We Are At Yuno, we are building the payment ... Own the full sales cycle from prospecting to close, managing complex enterprise deals with multiple ...

Corning

Federal Account Manager

MO · Remote

$96K - $132K/yr

This is a remote, home-based position in the Central US region with up to 50% travel. Key Responsibilities * Manage and grow a portfolio of strategic federal accounts, meeting or exceeding sales ...

Corning

Federal Account Manager

Columbia, MO · Remote

$96K - $132K/yr

This is a remote, home-based position in the Central US region with up to 50% travel. Key Responsibilities * Manage and grow a portfolio of strategic federal accounts, meeting or exceeding sales ...

Cardinal Health

Management of sales and negotiations inpublic and private healthcare institutions, quarterly ... Remote Candidates who are back-to-work, people with disabilities, without a college degree, and ...

HMG Careers

Business Development

Kansas City, MO · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

HMG Careers

Business Development

Springfield, MO · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

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All JobsBdc JobsRemote Bdc Manager JobsRemote Bdc Manager Jobs in Missouri

Remote Bdc Manager information

What is the difference between Remote Bdc Manager vs Remote Bdc Representative?

AspectRemote Bdc ManagerRemote Bdc Representative
ResponsibilitiesOversees BDC operations, manages team, develops strategiesHandles customer inquiries, schedules appointments, supports sales team
Required SkillsLeadership, CRM proficiency, industry knowledgeCustomer service, communication skills, CRM familiarity
Work EnvironmentSupervisory role, strategic planningCustomer interaction, administrative support
CertificationsSales or management certifications often preferredCustomer service or sales certifications beneficial

The main difference is that the Remote Bdc Manager focuses on overseeing the BDC team and strategy, while the Remote Bdc Representative primarily handles customer interactions and appointment setting. Both roles require CRM skills and industry knowledge, but the manager role involves leadership and planning responsibilities.

What are the key skills and qualifications needed to thrive as a remote Bdc manager?

To thrive as a Remote BDC Manager, you need strong sales acumen, customer relationship management experience, and a background in automotive or dealership operations, often supported by relevant sales or management training. Familiarity with CRM platforms, lead management systems, and communication tools like email and phone software is essential. Exceptional organizational skills, self-motivation, and the ability to communicate persuasively set top performers apart in this remote role. These skills ensure effective lead conversion, strong team leadership, and high-quality customer interactions in a virtual environment.

How does a remote Bdc manager effectively maintain team productivity and communication when working off-site?

As a Remote BDC Manager, maintaining productivity and communication involves leveraging digital tools such as CRM platforms, video conferencing, and instant messaging to monitor team performance and facilitate regular check-ins. Establishing clear expectations, consistent reporting structures, and scheduled virtual meetings helps keep the team aligned and motivated. Building trust and fostering an open communication culture are key to overcoming the challenges of remote management, ensuring that both individual and collective goals are met.

What is a Remote Bdc manager?

A Remote BDC (Business Development Center) Manager oversees the operations of a dealership's BDC team from a remote location. Their main responsibilities include managing staff who handle inbound and outbound calls, internet leads, and customer follow-ups to generate appointments and sales opportunities. They utilize various software and CRM systems to track performance and ensure high customer satisfaction. Remote BDC Managers play a key role in driving sales growth and ensuring efficient communication between the dealership and its customers.
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What job categories do people searching Remote Bdc Manager jobs in Missouri look for? The top searched job categories for Remote Bdc Manager jobs in Missouri are:
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Remote Bdc Manager jobs near you

CXM Account Manager

PureCars

Kansas City, MO • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Company Overview
AutoAlert is the automotive industry's leading data-mining and lead generation platform helping
dealerships identify high-quality leads, increase volume of retail trade-ins, and improve customer
retention. Founded in 2002, AutoAlert provides the automotive industry with innovative software, direct
marketing, and training solutions.
CXM Account Manager
Job Summary and Responsibilities:
AutoAlert's CXM Account Manager is responsible for the proactive management, retention, and growth of an assigned portfolio of dealership partners. This role serves as the primary post-launch point of contact or dealer leadership and end users, driving adoption, utilization, and accountability across AutoAlert platforms. Responsibilities include consultative dealer engagement, training coordination, ROI review, in-store and virtual relationship management, issue escalation, and identification of growth opportunities. The CXM Account Manager must be comfortable operating independently, communicating with all levels of dealership leadership, and balancing strategic account planning with day-to-day customer support.
Essential Duties and Responsibilities
Core duties and responsibilities include the following. Other duties may be assigned.
  • Assume lead point of contact for assigned dealerships once the dealership has launched.
  • Build and maintain strong relationships across key dealership stakeholders including Dealer Principal,
    General Manager, BDC Manager, General Sales Manager, Service Director, and additional
    department leaders.
  • Manage dealership retention through proactive outreach, regular business reviews, and consultative
    support.
  • Monitor dealership metrics, utilization, and ROI reporting and present actionable recommendations to dealer leadership.
  • Consult and strategize with client leadership on a regular cadence to improve adoption, execution,
    and overall account health.
  • Enhance dealership knowledge and usage of AutoAlert programs through in-store visits, Webex
    sessions, training coordination, and proactive follow-up.
  • Hold dealerships accountable for agreed-upon action items, utilization goals, and training completion.
  • Ensure plans for AutoAlert training within dealerships are completed and accounts are properly
    maintained.
  • Provide best practices, workflow recommendations, and troubleshooting suggestions to improve store performance and product adoption.
  • Guide customers to the appropriate training resources and internal support teams when needed while maintaining ownership of the relationship.
  • Ensure monthly collaboration with dealership leaders to confirm portal accuracy, campaign alignment, and affiliated direct mail needs where applicable.
  • Act as liaison within the territory to internal sales, support, training, product, and accounting teams to
    ensure successful client outcomes.
  • Identify organic referral and expansion opportunities within the account base and communicate them
    to the appropriate internal partners.
  • Assist the Accounting team with billing inquiries, invoicing questions, credits, holds, and accounts
    receivable follow-up as needed.
  • Complete all relevant administrative work, reporting, DCRs, and Salesforce documentation required
    by AutoAlert policies and procedures.
  • Travel as necessary to maintain dealership presence and support strategic account needs.

Knowledge/Skill Requirements
  • Demonstrated ability to build trusted dealer relationships and communicate effectively with executive
    and frontline stakeholders.
  • Strong consultative communication skills with the ability to influence action and hold customers
    accountable.
  • Excellent written and verbal communication skills.
  • Strong organizational skills and the ability to manage multiple priorities across a book of business.
  • Demonstrated ability to analyze account performance, identify risk, and recommend solutions.
  • Ability to use discretion, exercise good judgement, and maintain strict confidentiality.
  • Proficient with CRM platforms, account documentation, and standard desktop applications including
    Excel, Word, PowerPoint, and web-based meeting tools.
  • Strong customer-facing soft skills and ability to navigate sensitive dealer conversations with
    professionalism and tact.
  • Knowledge of automotive retail operations, dealership workflows, and customer lifecycle
    management.

Minimal Qualifications Education and/or Experience
  • 5+ years of automotive, account management, customer success, dealership operations, or related
    client-facing experience preferred.
  • Automotive dealership experience strongly preferred.
  • Prior experience in account management, customer retention, training, or dealership relationship
    management preferred.
  • Experience with CRM systems, lead management workflows, and dealership process improvement
    preferred.
  • Bachelor's degree preferred or equivalent relevant experience.
  • Ability to travel up to 50% of the time based on territory and business needs.

Benefits Offered:
  • Competitive Compensation Package
  • Medical
  • Dental
  • Vision
  • Health Savings Accounts
  • Life Insurance
  • Disability
  • Paid Time Off
  • 401(k) Retirement Savings Plan
  • Fitness Reimbursement Plan

Please note this job description is not designed to cover all duties and responsibilities of the employee to
effectively do their job. Eligibility requirements apply to all benefit plans. AutoAlert reserves the right to
alter all benefit offerings at will. AutoAlert is an Equal Employment Opportunity/Affirmative Action
employer.

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