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Remote Banker Jobs in Raleigh, NC (NOW HIRING)

First Citizens Bank

CRA Program Analyst III

Raleigh, NC · Remote

$107K - $126K/yr

Overview This is a remote role that may be hired in several markets across the United States. This ... Support execution of the Bank's Community Development Lending strategy by identifying opportunities ...

First Citizens Bank

CRA Program Analyst III

Raleigh, NC · Remote

$107K - $126K/yr

Overview This is a remote role that may be hired in several markets across the United States. This ... Support execution of the Bank's Community Development Lending strategy by identifying opportunities ...

First Citizens Bank

Lead Data Engineer

Raleigh, NC · Remote

$157K - $223K/yr

Overview This is a remote role that may only be hired in the following location(s): North Carolina ... Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a ...

First Citizens Bank

Lead Data Engineer

Raleigh, NC · Remote

$157K - $223K/yr

Overview This is a remote role that may only be hired in the following location(s): North Carolina ... Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a ...

First Citizens Bank

Lead Data Engineer

Raleigh, NC · Remote

$157K - $223K/yr

Overview This is a remote role that may only be hired in the following location(s): North Carolina ... Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a ...

First Citizens Bank

Senior Product Owner

Raleigh, NC · On-site +1

Overview This is a remote role that may only be hired in the following location: (Raleigh, NC ... Experience in Banking, Data Warehouse/Data Lakes, AWS/ Snowflake * Excellent written and verbal ...

First Citizens Bank

Senior Product Owner

Raleigh, NC · On-site +1

Overview This is a remote role that may only be hired in the following location: (Raleigh, NC ... Experience in Banking, Data Warehouse/Data Lakes, AWS/ Snowflake * Excellent written and verbal ...

First Citizens Bank

Sourcing Manager

Raleigh, NC · Remote

Overview This is a remote role that may only be hired in the following location(s):AL, AR, AZ, CT ... Provides innovative, timely, and accurate solutions aligned to the Bank's risk appetite. Conducts ...

First Citizens Bank

Senior Loan Closer - CDF

Raleigh, NC · On-site +1

$77K - $100K/yr

Overview This is a remote role that will only be hired in the following states: MA or NC The Senior ... The Senior Loan Closer will ensure all transactions comply with relevant bank regulations and ...

First Citizens Bank

Senior Loan Closer - CDF

Raleigh, NC · On-site +1

$77K - $100K/yr

Overview This is a remote role that will only be hired in the following states: MA or NC The Senior ... The Senior Loan Closer will ensure all transactions comply with relevant bank regulations and ...

First Citizens Bank

Sourcing Manager

Raleigh, NC · Remote

Overview This is a remote role that may only be hired in the following location(s):AL, AR, AZ, CT ... Provides innovative, timely, and accurate solutions aligned to the Bank's risk appetite. Conducts ...

First Citizens Bank

Technical Lead

Raleigh, NC · Remote

Overview This is a remote role that may only be hired in the following location(s): AZ, NC, NJ, TX. ... Lead technical solutioning for new digital banking products, customer journeys, and platform ...

First Citizens Bank

Senior Data Engineer

Raleigh, NC · On-site +1

$103K - $140K/yr

Overview This is a remote role that may only be hired in the following location(s): North Carolina ... Experience within financial services, banking, risk, treasury, forecasting, or regulatory reporting ...

First Citizens Bank

Senior Data Engineer

Raleigh, NC · On-site +1

$103K - $140K/yr

Overview This is a remote role that may only be hired in the following location(s): North Carolina ... Experience within financial services, banking, risk, treasury, forecasting, or regulatory reporting ...

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All JobsBanker JobsRemote Banker JobsRemote Banker Jobs in Raleigh, NC

Remote Banker information

See Raleigh, NC salary details

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How much do remote banker jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote banker in Raleigh, NC is $19.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.01 per hour, depending on experience, location, and employer.

What is a remote banker?

A Remote Banker is a banking professional who provides financial services, advice, and support to clients through digital channels, such as phone, video calls, email, or secure online platforms. Unlike traditional bank tellers or in-branch advisors, remote bankers assist customers with transactions, account management, loan applications, and other banking needs without requiring in-person visits. This role is becoming more popular as banks expand their online services to offer greater convenience and accessibility to clients.

How do remote bankers typically build strong client relationships despite working virtually?

Remote Bankers rely heavily on digital communication tools, such as secure video conferencing, instant messaging, and email, to maintain regular and personalized contact with clients. Building trust remotely involves being highly responsive, proactive in addressing clients’ needs, and leveraging technology to provide seamless banking solutions. Many employers provide training on virtual customer engagement and encourage team collaboration to ensure Remote Bankers have the support needed to deliver excellent service. Successfully managing these relationships can lead to career growth opportunities in client portfolio management, team leadership, or specialized financial advisory roles.

What are the key skills and qualifications needed to thrive as a remote banker, and why are they important?

To thrive as a Remote Banker, you need a solid understanding of banking products, financial regulations, and customer service best practices, often supported by a degree in finance or business. Familiarity with digital banking platforms, CRM systems, and secure communication tools is typically required. Excellent communication, problem-solving abilities, and strong attention to detail help build trust and resolve customer needs efficiently in a virtual setting. These skills are crucial for delivering seamless financial services, ensuring compliance, and maintaining customer satisfaction remotely.

What is the difference between Remote Banker vs Customer Service Representative?

AspectRemote BankerCustomer Service Representative
CredentialsBanking experience, sometimes certifications like FINRA or banking licensesHigh school diploma or equivalent, customer service skills
Work EnvironmentHome-based or remote banking platforms, virtual meetingsCall centers, remote customer support via phone or chat
Industry UsageFinancial institutions, banks, credit unionsVarious industries including retail, telecom, banking
Job FocusManaging banking products, financial advice, account managementHandling customer inquiries, resolving issues, providing information

Remote Bankers and Customer Service Representatives both work remotely but focus on different aspects of customer interaction. Remote Bankers specialize in banking products and financial services, often requiring specific banking credentials. Customer Service Representatives handle general customer inquiries across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

Can I work remotely for a bank?

Remote bankers can perform many of their duties, such as customer service, account management, and financial advising, from a remote location using secure online banking platforms. However, some roles may require in-person presence for tasks like opening accounts or handling cash, and specific certifications or licenses might be necessary depending on the job and employer policies.

What are the most commonly searched types of Banker jobs in Raleigh, NC?

The most popular types of Banker jobs in Raleigh, NC are:

What are popular job titles related to Remote Banker jobs in Raleigh, NC?

For Remote Banker jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Banker jobs in Raleigh, NC look for?

The top searched job categories for Remote Banker jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Banker jobs?

Cities near Raleigh, NC with the most Remote Banker job openings:

Remote Banker jobs near you
Infographic showing various Remote Banker job openings in Raleigh, NC as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $40,151 per year, or $19.3 per hour.

Senior Director Fraud Prevention Analytics

First Citizens Bank

Raleigh, NC • Remote

Full-time

Posted 18 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

106th of 171 rated banks

Job description

Overview

This is a remote role that may only be hired in North Carolina or Georgia.

The Senior Director of Fraud Strategy & Analytics is a senior leadership role responsible for directing the bank's fraud risk strategy, analytics, reporting, and loss management activities across consumer, commercial, and digital banking channels. This executive will lead the development and execution of the enterprise fraud strategy roadmap, oversee fraud performance management, drive data-driven decision making, and ensure fraud losses remain within board-approved risk appetite.

The role partners closely with Business Lines, Operations, Technology, Product, Risk Management, Finance, Compliance, and Executive Leadership to identify emerging threats, enhance fraud controls, optimize customer experience, and deliver sustainable reductions in fraud losses. The Senior Director will lead a high-performing team of fraud strategists, analysts, and risk professionals while providing thought leadership on industry trends, emerging fraud typologies, and control innovation.


Responsibilities

Fraud Reporting & Executive Governance

  • Establish and oversee a comprehensive fraud reporting framework across the enterprise.
  • Deliver executive, board, and regulatory reporting on fraud performance, key risk indicators, and emerging threats.
  • Develop and enhance fraud scorecards, dashboards, performance metrics, and management reporting.
  • Ensure reporting accuracy, consistency, and transparency across all fraud disciplines.
  • Present fraud trends, strategic initiatives, and risk assessments to executive leadership and risk governance forums.

Loss Deconstruction & Root Cause Analytics

  • Lead enterprise fraud loss deconstruction efforts to identify underlying drivers, vulnerabilities, and control gaps.
  • Conduct deep-dive analyses to quantify loss sources across products, channels, attack vectors, and customer journeys.
  • Translate analytical insights into actionable business recommendations.
  • Establish methodologies for measuring fraud control effectiveness and return on investment.
  • Drive fact-based prioritization of risk mitigation initiatives.

Fraud Controls & Strategy Optimization

  • Identify opportunities to strengthen fraud controls while balancing customer experience and operational efficiency.
  • Lead the design, implementation, and optimization of fraud strategies, rules, authentication controls, and decisioning frameworks.
  • Partner with Fraud Operations and Technology teams to improve detection capabilities and fraud prevention effectiveness.
  • Oversee control testing, performance monitoring, and continuous improvement efforts.
  • Support implementation of advanced analytics, machine learning, and emerging fraud technologies.

Business Line Partnership

  • Serve as the primary fraud strategy partner to consumer banking, payments, cards, digital banking, commercial banking, and other business leaders.
  • Collaborate with product and business teams to evaluate fraud risks associated with new products, services, and strategic initiatives.
  • Influence investment decisions and prioritization of fraud mitigation initiatives.
  • Balance risk management objectives with customer, revenue, and growth considerations.
  • Build strong relationships across the enterprise to ensure alignment on fraud priorities and outcomes.

Team Leadership

  • Lead, mentor, and develop a team of fraud strategy, analytics, and reporting professionals.
  • Foster a culture of accountability, innovation, collaboration, and continuous improvement.
  • Establish performance objectives and succession planning strategies.
  • Attract, retain, and develop top fraud and analytics talent.
  • Promote analytical rigor and data-driven decision making throughout the organization.

Qualifications

Bachelor's Degree and 12 years of experience in Fraud risk management, fraud detection, and data analytics, OR High School Diploma or GED and 16 years of experience in Fraud risk management, fraud detection, and data analytics,

Bachelor's Degree and 12 years of experience in Fraud risk management, fraud detection, and data analytics, OR High School Diploma or GED and 16 years of experience in Fraud risk management, fraud detection, and data analytics,

Required Experience

  • Bachelor's degree in Finance, Business, Economics, Statistics, Mathematics, Data Science, Risk Management, or related field.
  • 12+ years of progressive experience in fraud risk management, fraud strategy, analytics, financial crimes, or related disciplines within a large financial institution.
  • 8+ years of management experience leading high-performing teams.
  • Demonstrated success managing fraud performance and loss mitigation programs in a large banking environment.
  • Experience developing and executing enterprise fraud strategies and roadmaps.
  • Proven track record of influencing senior executives and delivering measurable fraud loss reductions.
  • Risk Identification
  • Risk Mitigation 

Preferred Experience

  • Master's degree (MBA, Analytics, Data Science, Finance, or related discipline).
  • Experience supporting Board and Executive Risk Committee reporting.
  • Experience with payments, card fraud, deposit fraud, digital banking fraud, account takeover, check fraud, and emerging fraud typologies.
  • Knowledge of fraud detection technologies, machine learning applications, and advanced analytics techniques.
  • Professional certifications such as CFE, CRCM, CAMS, or equivalent.

Core Competencies

  • Fraud Strategy Development
  • Fraud Risk Management
  • Loss Deconstruction & Root Cause Analysis
  • Advanced Analytics & Data Interpretation
  • Executive Communication
  • Risk Appetite Management
  • Enterprise Governance & Reporting
  • Business Partnership & Influence
  • Strategic Planning & Roadmap Development
  • Fraud Controls & Optimization
  • Financial Acumen
  • Change Leadership
  • Talent Development
  • Cross-Functional Collaboration

#LI-LM1

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 12 years of experience in Fraud risk management, fraud detection, and data analytics, OR High School Diploma or GED and 16 years of experience in Fraud risk management, fraud detection, and data analytics,

Bachelor's Degree and 12 years of experience in Fraud risk management, fraud detection, and data analytics, OR High School Diploma or GED and 16 years of experience in Fraud risk management, fraud detection, and data analytics,

Required Experience

  • Bachelor's degree in Finance, Business, Economics, Statistics, Mathematics, Data Science, Risk Management, or related field.
  • 12+ years of progressive experience in fraud risk management, fraud strategy, analytics, financial crimes, or related disciplines within a large financial institution.
  • 8+ years of management experience leading high-performing teams.
  • Demonstrated success managing fraud performance and loss mitigation programs in a large banking environment.
  • Experience developing and executing enterprise fraud strategies and roadmaps.
  • Proven track record of influencing senior executives and delivering measurable fraud loss reductions.
  • Risk Identification
  • Risk Mitigation 

Preferred Experience

  • Master's degree (MBA, Analytics, Data Science, Finance, or related discipline).
  • Experience supporting Board and Executive Risk Committee reporting.
  • Experience with payments, card fraud, deposit fraud, digital banking fraud, account takeover, check fraud, and emerging fraud typologies.
  • Knowledge of fraud detection technologies, machine learning applications, and advanced analytics techniques.
  • Professional certifications such as CFE, CRCM, CAMS, or equivalent.

Core Competencies

  • Fraud Strategy Development
  • Fraud Risk Management
  • Loss Deconstruction & Root Cause Analysis
  • Advanced Analytics & Data Interpretation
  • Executive Communication
  • Risk Appetite Management
  • Enterprise Governance & Reporting
  • Business Partnership & Influence
  • Strategic Planning & Roadmap Development
  • Fraud Controls & Optimization
  • Financial Acumen
  • Change Leadership
  • Talent Development
  • Cross-Functional Collaboration

#LI-LM1

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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