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Remote Banker Jobs in Raleigh, NC (NOW HIRING)

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How much do remote banker jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for remote banker in Raleigh, NC is $19.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.01 per hour, depending on experience, location, and employer.

How do Remote Bankers typically build strong client relationships despite working virtually?

Remote Bankers rely heavily on digital communication tools, such as secure video conferencing, instant messaging, and email, to maintain regular and personalized contact with clients. Building trust remotely involves being highly responsive, proactive in addressing clients’ needs, and leveraging technology to provide seamless banking solutions. Many employers provide training on virtual customer engagement and encourage team collaboration to ensure Remote Bankers have the support needed to deliver excellent service. Successfully managing these relationships can lead to career growth opportunities in client portfolio management, team leadership, or specialized financial advisory roles.

What is the difference between Remote Banker vs Customer Service Representative?

AspectRemote BankerCustomer Service Representative
CredentialsBanking experience, sometimes certifications like FINRA or banking licensesHigh school diploma or equivalent, customer service skills
Work EnvironmentHome-based or remote banking platforms, virtual meetingsCall centers, remote customer support via phone or chat
Industry UsageFinancial institutions, banks, credit unionsVarious industries including retail, telecom, banking
Job FocusManaging banking products, financial advice, account managementHandling customer inquiries, resolving issues, providing information

Remote Bankers and Customer Service Representatives both work remotely but focus on different aspects of customer interaction. Remote Bankers specialize in banking products and financial services, often requiring specific banking credentials. Customer Service Representatives handle general customer inquiries across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as a Remote Banker, and why are they important?

To thrive as a Remote Banker, you need a solid understanding of banking products, financial regulations, and customer service best practices, often supported by a degree in finance or business. Familiarity with digital banking platforms, CRM systems, and secure communication tools is typically required. Excellent communication, problem-solving abilities, and strong attention to detail help build trust and resolve customer needs efficiently in a virtual setting. These skills are crucial for delivering seamless financial services, ensuring compliance, and maintaining customer satisfaction remotely.

What is a Remote Banker?

A Remote Banker is a banking professional who provides financial services, advice, and support to clients through digital channels, such as phone, video calls, email, or secure online platforms. Unlike traditional bank tellers or in-branch advisors, remote bankers assist customers with transactions, account management, loan applications, and other banking needs without requiring in-person visits. This role is becoming more popular as banks expand their online services to offer greater convenience and accessibility to clients.
What are the most commonly searched types of Banker jobs in Raleigh, NC? The most popular types of Banker jobs in Raleigh, NC are:
What are popular job titles related to Remote Banker jobs in Raleigh, NC? For Remote Banker jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Banker jobs in Raleigh, NC look for? The top searched job categories for Remote Banker jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Banker jobs? Cities near Raleigh, NC with the most Remote Banker job openings:
Remote Banker jobs near you
Infographic showing various Remote Banker job openings in Raleigh, NC as of July 2026, with employment types broken down into 2% Locum Tenens, 79% Full Time, 15% Part Time, 1% Temporary, 1% Contract, and 2% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,151 per year, or $19.3 per hour.
Senior Hogan Engineer (Remote)

Senior Hogan Engineer (Remote)

First Citizens Bank

Raleigh, NC • On-site, Remote

$117K - $130K/yr

Full-time

Posted 21 days ago

First Citizens Bank rating

7.5

Company rating: 7.5 out of 10

Based on 104 frontline employees who took The Breakroom Quiz

92nd of 149 rated banks

Job description

Overview
This is a remote role that may be hired in several markets across the United States.
This position, within the Hogan application development and support team, provides complex technical support to data processing systems through enhancement of related software and processes. Develops software and procedures that improve processing capabilities. Analyzes, codes, tests, and implements in coordination with management, associates, and end users. Serves as production system support by resolving issues and ensuring ongoing functionality. May oversee the work of less experienced analysts or assist in special projects as needed.
Responsibilities
  • System Enhancement - Performs a variety of actions that evaluate and improve department systems, processes, and applications. Utilizes programming specifications to construct modules, develop testing methods, and design materials. Provides new feature time estimates for system changes and assists in implementing modifications. Executes test plans to validate application functions as designed.
  • Analysis - Collects data related to user requests and determines scope, time estimates, and system impacts. Inspects business specifications, programming specifications, coding, test plans, documentation, and implementation plans for accuracy.
  • Business Support - Provides technical support to production systems by addressing reported issues, anticipating maintenance requirements, and ensuring functionality for end user needs. Drafts documentation to be used for system, end user, and operational purposes, including technical specifications and application designs.
  • Technical Expertise - Responsible for complex involvement in the software development life cycle including the creation, enhancement, implementation, and evaluation of software. Serves as a technical resource for management, associates, and business units.
  • On-call Support - Provides 24/7 on-call support via rotations.

Qualifications
Bachelor's Degree and 4 years of experience in Software application development and maintenance
OR
High School Diploma or GED and 8 years of experience in Software application development and maintenance
Preferred Area of Experience: Hogan Core Banking, Debit and Credit Cards experience a plus
Preferred Qualifications:
  • Hogan (CIS, RPM, IDS, DDA, TDA, PAS, Umbrella) - experience needed.
  • Advanced experience with COBOL, CICS, VSAM, DB2, Easytrieve, JCL.
  • Familiarity with source code repository Changeman a plus.
  • Experience with ServiceNow or other information technology ticketing system.
  • Ability to build strong collaborative and productive relationships,
  • In-depth knowledge of System Life Cycle Development methodology (Waterfall and Agile)
  • Previous banking experience is a plus
  • Ability to be on call 24 hours a day, 7 days a week, on a rotating basis

This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.
If hired in North Carolina, the base pay for this position is generally between $117,409 and $130,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.
#LI-JM1
This job posting has been extended until July 16, 2026.
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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