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Remote Banker Jobs in Raleigh, NC (NOW HIRING)

... remote work and the freedom to set your own schedule. This role is designed to fit a variety of ... Relevant backgrounds include Financial Accounting, Investment Banking, Corporate Development ...

... remote work and the freedom to set your own schedule. This role is designed to fit a variety of ... Relevant backgrounds include Financial Accounting, Investment Banking, Corporate Development ...

... remote work and the freedom to set your own schedule. This role is designed to fit a variety of ... Relevant backgrounds include Financial Accounting, Investment Banking, Corporate Development ...

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Remote Banker information

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How much do remote banker jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for remote banker in Raleigh, NC is $19.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.01 per hour, depending on experience, location, and employer.

How do Remote Bankers typically build strong client relationships despite working virtually?

Remote Bankers rely heavily on digital communication tools, such as secure video conferencing, instant messaging, and email, to maintain regular and personalized contact with clients. Building trust remotely involves being highly responsive, proactive in addressing clients’ needs, and leveraging technology to provide seamless banking solutions. Many employers provide training on virtual customer engagement and encourage team collaboration to ensure Remote Bankers have the support needed to deliver excellent service. Successfully managing these relationships can lead to career growth opportunities in client portfolio management, team leadership, or specialized financial advisory roles.

What is the difference between Remote Banker vs Customer Service Representative?

AspectRemote BankerCustomer Service Representative
CredentialsBanking experience, sometimes certifications like FINRA or banking licensesHigh school diploma or equivalent, customer service skills
Work EnvironmentHome-based or remote banking platforms, virtual meetingsCall centers, remote customer support via phone or chat
Industry UsageFinancial institutions, banks, credit unionsVarious industries including retail, telecom, banking
Job FocusManaging banking products, financial advice, account managementHandling customer inquiries, resolving issues, providing information

Remote Bankers and Customer Service Representatives both work remotely but focus on different aspects of customer interaction. Remote Bankers specialize in banking products and financial services, often requiring specific banking credentials. Customer Service Representatives handle general customer inquiries across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as a Remote Banker, and why are they important?

To thrive as a Remote Banker, you need a solid understanding of banking products, financial regulations, and customer service best practices, often supported by a degree in finance or business. Familiarity with digital banking platforms, CRM systems, and secure communication tools is typically required. Excellent communication, problem-solving abilities, and strong attention to detail help build trust and resolve customer needs efficiently in a virtual setting. These skills are crucial for delivering seamless financial services, ensuring compliance, and maintaining customer satisfaction remotely.

What is a Remote Banker?

A Remote Banker is a banking professional who provides financial services, advice, and support to clients through digital channels, such as phone, video calls, email, or secure online platforms. Unlike traditional bank tellers or in-branch advisors, remote bankers assist customers with transactions, account management, loan applications, and other banking needs without requiring in-person visits. This role is becoming more popular as banks expand their online services to offer greater convenience and accessibility to clients.
What are the most commonly searched types of Banker jobs in Raleigh, NC? The most popular types of Banker jobs in Raleigh, NC are:
What are popular job titles related to Remote Banker jobs in Raleigh, NC? For Remote Banker jobs in Raleigh, NC, the most frequently searched job titles are:
What cities near Raleigh, NC are hiring for Remote Banker jobs? Cities near Raleigh, NC with the most Remote Banker job openings:
Principal Software Engineer - CIAM and Fraud (Remote)

Principal Software Engineer - CIAM and Fraud (Remote)

First Citizens Bank

Raleigh, NC • Remote

$131K - $175K/yr

Full-time

Posted yesterday


First Citizens Bank rating

7.6

Company rating: 7.6 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

79th of 141 rated banks


Job description

Overview

This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC, and TX.

At First Citizens Bank we’re in the midst of a bold digital transformation—simplifying, consolidating, and modernizing the way we serve our customers. We’re evolving toward a foundational North Star Architecture that enables us to scale smarter, move faster, and deliver experiences that truly differentiate us in the market.

This is not business-as-usual. We’re reimagining our digital banking platform from the ground up—rethinking how channels connect, how technology supports growth, and how teams collaborate to deliver with speed and purpose. Few get the chance to help shape something this foundational. This is your opportunity to be part of a once-in-a-career journey, building what’s next while staying grounded in the impact we create today.  If you’re energized by transformation, passionate about software engineering, and ready to help lay the technical bedrock for a digital-first future—we want to talk to you.

The CIAM & Fraud Principal Software Engineer is the senior-most hands-on engineering authority for customer identity and fraud technology built on the Okta platform. The role ensures that digital banking journeys are secure, resilient, and fraud-aware, while maintaining a low-friction customer experience.

Operating across multiple squads, the role sets technical direction, standards, and quality expectations, and provides deep expertise during complex design decisions, platform changes, and production incidents.


Responsibilities

Key Responsibilities

  • Own engineering integrity and technical decision-making for CIAM and Fraud platforms.
  • Ensure Okta-based identity solutions balance customer experience, fraud prevention, security, and scalability.
  • Influence platform roadmaps and priorities through deep domain expertise.
  • Act as a critical control point for high-risk changes impacting customers and regulatory outcomes.
  • Serve as the engineering authority for Customer facing Okta Customer Identity Cloud implementations.
  • Define and maintain CIAM and Fraud specific engineering standards, patterns, and reference implementations.
  • Lead complex engineering initiatives including:
    • OAuth2 / OIDC authentication and token lifecycle management
    • Okta Identity Engine adaptive and risk-based authentication
    • MFA step-up for high-risk transactions
    • Integration of fraud and behavioral risk signals
  • Lead resolution of severe production incidents and security vulnerabilities.
  • Partner with Architecture, Security, Fraud, and Delivery leadership to ensure alignment.
Technology & Domain Focus
  • Okta Customer Identity Cloud (Identity Engine, Universal Directory, MFA).
  • Digital onboarding, login, recovery, and transaction security.
  • Fraud signal integration and risk-based decisioning.
  • API security, zero-trust patterns, and cloud-native architectures.
  • DevSecOps, observability, and operational resilience.
Leadership & Influence
  • Provides technical leadership across squads without direct line management.
  • Coaches and mentors Senior and Staff engineers.
  • Sets expectations for engineering quality, resilience, and ownership.
  • Acts as a trusted advisor to Directors, Architects, and Security leaders.

Qualifications

Bachelor's Degree and 10 years of experience in Software application development and maintenance OR High School Diploma or GED and 14 years of experience in Software application development and maintenance

Preferred Qualifications

  • Principal or Staff-level engineering experience.
  • Deep hands-on expertise with Okta CIAM.
  • Strong experience in banking or regulated financial services.
  • Proven delivery of secure, customer-facing platforms at scale.
  • Minimum 5-8 years experience with at least one major programming language (e.g. Java, Python, Go, etc.,).
  • Strong understanding of fraud prevention, risk-based authentication, and secure digital journeys.
  • Experience working within agile, product-aligned delivery models.
  • Familiarity with regulatory, audit, and operational risk expectations.
  • Strong CIAM and fraud-aware identity design expertise.
  • Deep understanding of Okta architecture and configuration concepts.
  • OAuth 2.0, OpenID Connect, SAML.
  • Fraud signal integration and risk-based decisioning.
  • Strong understanding of REST APIs, event-driven architectures.
  • Experience of Cloud platforms (AWS, Azure, GCP).

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 10 years of experience in Software application development and maintenance OR High School Diploma or GED and 14 years of experience in Software application development and maintenance

Preferred Qualifications

  • Principal or Staff-level engineering experience.
  • Deep hands-on expertise with Okta CIAM.
  • Strong experience in banking or regulated financial services.
  • Proven delivery of secure, customer-facing platforms at scale.
  • Minimum 5-8 years experience with at least one major programming language (e.g. Java, Python, Go, etc.,).
  • Strong understanding of fraud prevention, risk-based authentication, and secure digital journeys.
  • Experience working within agile, product-aligned delivery models.
  • Familiarity with regulatory, audit, and operational risk expectations.
  • Strong CIAM and fraud-aware identity design expertise.
  • Deep understanding of Okta architecture and configuration concepts.
  • OAuth 2.0, OpenID Connect, SAML.
  • Fraud signal integration and risk-based decisioning.
  • Strong understanding of REST APIs, event-driven architectures.
  • Experience of Cloud platforms (AWS, Azure, GCP).

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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