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Remote Bank Jobs in Silver Spring, MD (NOW HIRING)

Capital Bank

Mortgage Systems Administrator

Rockville, MD · On-site +1

$90K - $120K/yr

... banking industry. * Direct experience with CRM platforms and/or mortgage POS systems preferred ... Working Arrangements * Full Time Remote Why Join Us? * Join a growing company with a culture that ...

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How much do remote bank jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for remote bank in Silver Spring, MD is $30.99, according to ZipRecruiter salary data. Most workers in this role earn between $30.34 and $30.34 per hour, depending on experience, location, and employer.

Can I work remotely for a bank?

Remote banking jobs are available, especially in roles such as customer service, loan processing, and financial advising, which can often be performed from home with secure internet and appropriate software. Many banks now offer remote work options to increase flexibility, but some positions may require in-person presence or specific certifications. Candidates should review job descriptions for remote eligibility and technical requirements.

What is the best bank to work for remotely?

Several banks offer remote work opportunities for banking roles, with companies like JPMorgan Chase, Citibank, and Bank of America providing remote positions in customer service, operations, and finance. These banks typically require strong communication skills, relevant certifications, and familiarity with digital banking tools. The best fit depends on individual preferences for company culture, benefits, and job requirements.

How can I make 2000 a week working from home?

A remote bank job such as a customer service representative or financial advisor can offer high earning potential, especially with experience, certifications, and overtime. To reach $2000 weekly, professionals often work full-time hours, develop specialized skills, and may pursue roles with commission or bonuses. Consistent performance and advanced knowledge of banking software or financial regulations can also increase earning opportunities.

Which banks allow remote working?

Many banks now offer remote working options for roles such as banking representatives, customer service agents, and financial analysts. These positions often require strong communication skills, familiarity with banking software, and sometimes specific certifications, with remote work arrangements varying by employer and role.

What is a Remote Bank job?

A Remote Bank job involves performing banking-related tasks from a remote location, typically from home or a co-working space. These roles can include customer service, fraud prevention, loan processing, or financial advising. Employees use digital tools to assist customers, process transactions, and ensure compliance with banking regulations. Remote banking jobs provide flexibility while maintaining the security and professionalism of traditional banking roles.

What are the key skills and qualifications needed to thrive in the Remote Bank position, and why are they important?

To thrive in a remote banking role, you need strong financial acumen, customer service expertise, and relevant banking experience or education. Familiarity with digital banking platforms, CRM systems, and secure communication tools is typically required, along with certifications such as anti-money laundering (AML) training. Excellent communication, problem-solving skills, and the ability to work independently are valuable soft skills for this position. These abilities are essential for delivering seamless banking experiences, maintaining compliance, and building customer trust in a remote setting.

What are common challenges faced by professionals working in remote banking positions?

One of the most common challenges in remote banking roles is maintaining clear and secure communication with clients while ensuring the highest level of customer service. Remote bankers must be adept at using digital tools to troubleshoot client issues, process transactions, and provide financial guidance without face-to-face interaction. Staying compliant with evolving regulations and security protocols is also crucial to prevent fraud and data breaches. Success in this role requires being highly organized, proactive in addressing client needs, and adaptable to new technologies and procedures.

What are the most commonly searched types of Bank jobs in Silver Spring, MD? The most popular types of Bank jobs in Silver Spring, MD are:
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Remote Bank jobs near you
Infographic showing various Remote Bank job openings in Silver Spring, MD as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 24% Part Time, and 1% Contract. Highlights an 93% Physical, 5% Hybrid, and 2% Remote job distribution, with an average salary of $64,459 per year, or $31 per hour.
Mortgage Systems Administrator

Mortgage Systems Administrator

Capital Bank

Rockville, MD • On-site, Remote

$90K - $120K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Position Purpose

The Mortgage Systems Administrator is responsible for the administration, optimization, and user enablement of CBHL's mortgage technology platforms, Loan Operating (LOS) which is Encompass, Customer Relationship Management (CRM) platform (Candid) and Point of Sale (POS) system (Blend). This role serves as the subject matter expert for all systems. The role ensures efficient system utilization across the organization by onboarding new employees, providing ongoing training and support, maintaining data integrity, and continuously improving workflows to enhance loan operational efficiency, user experience, and sales productivity.

Position Responsibilities

  • Serves as the primary administrator and subject matter expert for the Encompass loan origination system, including system configuration, maintenance, workflow management, user access, and ongoing optimization.
  • Partner with Operations, Sales, Processing, Underwriting, Secondary, Compliance, and IT teams to identify process improvement opportunities and implement technology-driven solutions.
  • Administer and maintain the Candid CRM and Blend POS platforms, including user setup, permissions, and configuration
  • Lead onboarding for new employees, including system setup, training, and adoption support
  • Develop and deliver training materials, documentation, and live sessions for loan officers, processors, and operations staff
  • Serve as the primary internal point of contact for CRM and POS-related questions, troubleshooting, and issue resolution
  • Monitor system usage and adoption; identify gaps and implement improvements to drive engagement and efficiency
  • Maintain data integrity within CRM by auditing records, enforcing standards, and resolving discrepancies
  • Assist with regulatory and compliance-related system requirements, including implementation of investor, agency, and internal policy updates
  • Assist in the design and implementation of campaigns, pipelines, and automated communication within Candid
  • Support integration efforts between CRM, POS, LOS (e.g., Encompass), and other internal systems
  • Track and report on key metrics related to system usage, lead conversion, and operational efficiency
  • Stay current on system updates, enhancements, and industry best practices; recommend and implement improvements
  • Coordinate with vendors (Candid and Blend) for support, upgrades, and issue escalation

Minimum Education & Experience

  • Bachelor's degree in Business Administration, Finance, Information Systems, or related field preferred; equivalent combination of education and experience may be considered.  
  • 3+ years of experience administering mortgage technology platforms within the mortgage banking industry.  
  • Direct experience with CRM platforms and/or mortgage POS systems preferred
  • Experience onboarding or training employees on software systems
  • Strong understanding of residential mortgage workflows, including lead management through loan closing
  • Proven ability to manage multiple projects, priorities, and deadlines in a fast-paced environment

Technical Knowledge and Skills

  • Proficiency with CRM systems and POS platforms.
  • Working knowledge of Loan Origination Systems such as Encompass and system integrations
  • Strong understanding of mortgage sales pipelines, lead management, and borrower workflow
  • Ability to configure workflows, automation, and user settings within SaaS platforms
  • Data management skills, including maintaining accuracy, reporting, and basic analytics
  • Excellent troubleshooting and problem-solving abilities
  • Strong communication skills with the ability to train both technical and non-technical users
  • High level of organization and attention to detail

Compensation

  • Base Salary Range: $90,000 - $120,000 annually. Final determination of where you are at in the salary range is based on numerous factors such as geographical location, relevant experience, skill set, education, and ability to meet qualifications within the job description. 
  • Additional Compensation: This role will include a yearly annual target bonus based on individual performance.

Working Arrangements

  • Full Time Remote

Why Join Us?

  • Join a growing company with a culture that fosters an entrepreneurial spirit
  • Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more? 
  • Company Contributions to your 401k - Regardless of your contribution
  • Employee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more!
  • Generous Paid Time Off and Paid Holidays - Including Paid Charity Hours to support volunteer opportunities 

Apply