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Remote Background Friendly Call Center Jobs in Michigan

Liveops

Remote Customer Service Representative

Utica, MI · Remote

$20/hr

Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ... Background check requires a non-refundable fee paid to the vendor. View background requirements ...

Liveops

Remote Customer Service Representative

Troy, MI · Remote

$20/hr

Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ... Background check requires a non-refundable fee paid to the vendor. View background requirements ...

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All JobsBackground Friendly Call Center JobsRemote Background Friendly Call Center JobsRemote Background Friendly Call Center Jobs in Michigan

Remote Background Friendly Call Center information

What is the difference between Remote Background Friendly Call Center vs Remote Customer Service Representative?

AspectRemote Background Friendly Call CenterRemote Customer Service Representative
CredentialsMinimal; often no formal background check requiredTypically requires basic customer service skills, sometimes background check
Work EnvironmentCall center setup, often with multiple agentsHome office or remote setup, individual focus
Industry UsageCommon in telecommunication, tech support, salesWidespread across retail, tech, healthcare
Search & Comparison IntentLooking for roles with background restrictions in call centersSeeking remote customer service jobs without background concerns

The Remote Background Friendly Call Center role is designed for individuals with background restrictions, often emphasizing minimal background checks and a call center environment. In contrast, Remote Customer Service Representatives work across various industries, typically requiring basic skills and offering more diverse work settings. Both roles serve customer needs remotely but differ mainly in background screening and industry focus.

What are the most commonly searched types of Background Friendly Call Center jobs in Michigan? The most popular types of Background Friendly Call Center jobs in Michigan are:
What are popular job titles related to Remote Background Friendly Call Center jobs in Michigan? For Remote Background Friendly Call Center jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Background Friendly Call Center jobs in Michigan look for? The top searched job categories for Remote Background Friendly Call Center jobs in Michigan are:
What cities in Michigan are hiring for Remote Background Friendly Call Center jobs? Cities in Michigan with the most Remote Background Friendly Call Center job openings:
Remote Background Friendly Call Center jobs near you
Infographic showing various Remote Background Friendly Call Center job openings in Michigan as of June 2026, with employment types broken down into 73% Full Time, 21% Part Time, 1% Temporary, and 5% Contract. Highlights an 42% Physical, 2% Hybrid, and 56% Remote job distribution.

Remote Customer Service Representative

Liveops

Ann Arbor, MI • Remote

$20/hr

Contractor

Re-posted 22 days ago

Job description

Tax Software Support – Independent Contractor

Location: Remote (US-Based)

Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • Experience taking inbound and outbound calls.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Available to provide services on April 14 and 15.
  • Comfortable using video chat and screen-sharing tools.
  • Adaptable to changing procedures and tech challenges.
  • Experience with inbound/outbound customer support; call center experience is a plus.
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks or commits.
  • Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET.
  • Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr), with 10+ commits on April 14 and 12+ commits on April 15.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Invoice $0.34 per minute of talk time for providing services January–April.
  • Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day.
  • Additional performance-based pay may be announced during the season.
  • ICs are responsible for their own taxes and expenses.
  • Earn up to $20/hour; earnings vary and are not guaranteed.
Computer Requirements
  • CPU: Intel i5/i7/i9 (8th Gen+) or AMD Ryzen 5/7/9 (2nd Gen+).
  • Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload.
  • OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible.
  • Equipment: Dual monitors required (1920×1080), USB headset required, webcam required.
  • Review the Liveops Mobile Device and Security Requirements
Application and Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

For a limited time, it’s only $20. Background check requires a non-refundable fee paid to the vendor. View background requirements

Important Notes
  • Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions.
  • Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET, but actual session times and lengths will vary.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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