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Remote Automotive Technical Support Jobs in Virginia

Serco USA

Technical Writer - Remote/Hybrid

Herndon, VA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position will support the development, maintenance, and organization of technical, training, and program documentation. The Technical Writer will work closely with program personnel and subject ...

New

Dover Corporation

Inside Service Specialist

Cullen, VA · Remote

$16 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide expert remote technical support to customers, service partners and other functional departments to improve knowledge and resolve issues related to operation, installation, troubleshooting and ...

Dover Corporation

Inside Service Specialist

South Chesterfield, VA · Remote

$16.25 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide expert remote technical support to customers, service partners and other functional departments to improve knowledge and resolve issues related to operation, installation, troubleshooting and ...

Booz Allen Hamilton, Inc.

Technical Project Manager

Mclean, VA · On-site +1

$77K - $176K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Remote Work: No Job Number: R0247004 Location: McLean,VA,US Share job via: Share Technical Project Manager The Opportunity: As a project management specialist, you know the complexities of supporting ...

New

SAIC

Technical Studies Lead

Chantilly, VA · On-site +1

$200K - $240K/yr

None Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a Senior Lead for ... • Support development and execution of long-term strategic plans and goals • Assist in ...

Booz Allen Hamilton, Inc.

Technical Writer

Suffolk, VA · On-site +1

$55K - $126K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Remote Work: Yes Job Number: R0246191 Location: Suffolk,VA,US Share job via: Share Technical Writer ... Experience as a technical writer supporting special operations requirements * Ability to travel up ...

VivSoft Technologies LLC

Technical Recruiter

Herndon, VA · On-site +1

$80K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Type: Full-time, W2 About the Company: We are a mission-driven technology company ... Job Summary: We are seeking a Technical Recruiter to support full lifecycle recruiting and HR ...

CGI Inc.

Remote Support Engineer, Junior

Arlington, VA · On-site +1

  • Retirement

  • PTO

The Remote Support Engineer provides technical assistance to customers and internal users, resolving issues related to hardware, software, and systems, all from a remote location. They troubleshoot ...

Maximus

Technical Analyst

VA · On-site +1

  • Medical

  • Life

  • Retirement

  • PTO

... City Remote Country United States Working time Full-time Description & Requirements Maximus is seeking a qualified Technical Analyst for one or more current and upcoming Child Support system ...

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All JobsAutomotive Technical Support JobsRemote Automotive Technical Support JobsRemote Automotive Technical Support Jobs in Virginia

Remote Automotive Technical Support information

What are the typical daily tasks and responsibilities for remote automotive technical support?

In a Remote Automotive Technical Support role, your daily responsibilities usually include responding to customer inquiries via phone, email, or chat, troubleshooting technical issues, and guiding clients through diagnostics and repairs. You may also interpret error codes, recommend parts or service steps, and document support cases using internal systems. Collaboration with teams such as engineering or product support is common, especially for complex cases that require escalation. This role often involves balancing multiple cases at once while maintaining detailed and clear communication with both customers and internal stakeholders.

What is remote automotive technical support?

A Remote Automotive Technical Support job involves assisting customers, mechanics, or dealerships with diagnosing and troubleshooting vehicle issues over the phone, chat, or email. Technicians use their automotive knowledge to interpret error codes, provide repair guidance, and recommend solutions without physically inspecting the vehicle. This role requires strong communication skills, technical expertise, and the ability to guide users through complex problems. Many positions require ASE certification or equivalent experience in automotive repair.

What are the key skills and qualifications needed to thrive in remote automotive technical support?

To thrive as a Remote Automotive Technical Support professional, you need in-depth automotive technical knowledge, diagnostic abilities, and strong problem-solving skills, typically backed by relevant certifications or industry experience. Familiarity with automotive diagnostic software, OEM service platforms, and ticketing or CRM systems is highly beneficial. Exceptional verbal communication, patience, and customer service orientation are vital soft skills for effectively assisting clients remotely. These competencies enable you to efficiently diagnose and resolve technical issues, ensuring high customer satisfaction in a remote work environment.

What are popular job titles related to Remote Automotive Technical Support jobs in Virginia?

For Remote Automotive Technical Support jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Remote Automotive Technical Support jobs in Virginia look for?

The top searched job categories for Remote Automotive Technical Support jobs in Virginia are:

What cities in Virginia are hiring for Remote Automotive Technical Support jobs?

Cities in Virginia with the most Remote Automotive Technical Support job openings:

Remote Automotive Technical Support jobs near you
Infographic showing various Remote Automotive Technical Support job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Call Center Remote Customer Service Representative

VIMO INC.

Richmond, VA • Remote

$17 - $18.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 16 days ago

Job description

It's truly an exciting time to be a part of VImo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment, despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance. 

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services. 

Full-time/Seasonal 

· $17.00/hr. plus performance incentives 

· $19.00/hr. Spanish Bilingual, plus performance incentives 

Requirements 

  • 18 years of age or older  

  • Complete Background check and drug test within 3 days  

  • Dedicated, private, and secure workspace 

  • Personal device with functioning camera required for the Training Period 

  • Committed to full attendance for paid 3-week Training period  

  • Minimum Internet Speed of 100 mb/s with ethernet 

  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required 

  • NOT compatible with Mobile Internet Service Providers and/or Satellite.  

  • NOT compatible with Wi-Fi internet access or Wi-Fi adapter/extenders 
    (For example, T-Mobile is not compatible with our internal systems)

Essential Responsibilities

  • Inbound/Outbound Calls
  • Deliver the highest level of customer service experience consistently
  • Manage customer accounts and provide technical support
  • Application Data Entry
  • Online chat inquiries as assigned
  • Interpret and follow defined procedures and policies
  • Creative problem-solving skills
  • Flexibility and adaptability to changing projects and updates
  • Time and task management (multitasking and task prioritization)
  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
  • Adhere to regulated guidelines for communications via all channels

Qualifications

  • Moderate to Advanced computer skills
  • High level of comfort learning new technology
  • High level of professionalism
  • Excellent verbal and written communication skills
  • Comfortable working from home
  • Self-motivated and success-driven

What We Offer

  • Paid Training
  • Full-Time, Seasonal role
  • Performance and attendance-based incentives, in addition to the base pay
  • The convenience of working from home
  • Collaborative and supportive team environment
  • 401K Match
  • Individual Coverage HRA (ICHRA)
  • Paid time off (PTO)

Preferred Experience (not required)

  • Previous experience in customer support or technical support role
  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
  • Previous experience in a Call Center
  • Familiarity with CRM systems and practices
  • Spanish Bilingual, a plus

Apply