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Remote Automotive Technical Support Jobs in Florida

Abbott

Informatics Technical Specialist I

Miami, FL · Remote

$106K/yr

This position, Informatics Technical Specialist I , is remote based out of the East Coast, working ... Support Services DIVISION: CRLB Core Lab LOCATION: United States of America : Remote ADDITIONAL ...

Abbott

Informatics Technical Specialist I

Clearwater, FL · Remote

$102K/yr

This position, Informatics Technical Specialist I , is remote based out of the East Coast, working ... Support Services DIVISION: CRLB Core Lab LOCATION: United States of America : Remote ADDITIONAL ...

Abbott

Informatics Technical Specialist I

Clearwater, FL · Remote

$102K/yr

This position, Informatics Technical Specialist I , is remote based out of the East Coast, working ... Support Services DIVISION: CRLB Core Lab LOCATION: United States of America : Remote ADDITIONAL ...

Abbott

Informatics Technical Specialist I

Miami, FL · Remote

$106K/yr

This position, Informatics Technical Specialist I , is remote based out of the East Coast, working ... Support Services DIVISION: CRLB Core Lab LOCATION: United States of America : Remote ADDITIONAL ...

Owens Corning

Field Technical Specialist

Orlando, FL · Remote

As a Field Technical Specialist , you will serve as a key field-based technical resource supporting ... Remote (National Role; supporting East or West Region) Travel: Up to or greater than 75%, including ...

AEM-OA

Provide technical support including troubleshooting software application issues, data feed ... This is a fully remote opportunity based in Australia. * Must be eligible to work in Australia ...

AEM-OA

Provide technical support including troubleshooting software application issues, data feed ... This is a fully remote opportunity based in Australia. * Must be eligible to work in Australia ...

Carrier

DCIM Support Specialist

FL · On-site +1

$79K - $158K/yr

... technical and operational support. Location: This is a remote position with a preference for candidates located within the Pacific Time Zone. Work Schedule: Operating hours are Monday through Friday ...

HelloTeam

Customer Support Specialist

Naples, FL · On-site +1

$17.75 - $24/hr

Previous professional customer and/or technical support experience * Previous Paychex Flex ... This is a remote position and will require working from home.

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Remote Automotive Technical Support information

What is remote automotive technical support?

A Remote Automotive Technical Support job involves assisting customers, mechanics, or dealerships with diagnosing and troubleshooting vehicle issues over the phone, chat, or email. Technicians use their automotive knowledge to interpret error codes, provide repair guidance, and recommend solutions without physically inspecting the vehicle. This role requires strong communication skills, technical expertise, and the ability to guide users through complex problems. Many positions require ASE certification or equivalent experience in automotive repair.

What are the typical daily tasks and responsibilities for remote automotive technical support?

In a Remote Automotive Technical Support role, your daily responsibilities usually include responding to customer inquiries via phone, email, or chat, troubleshooting technical issues, and guiding clients through diagnostics and repairs. You may also interpret error codes, recommend parts or service steps, and document support cases using internal systems. Collaboration with teams such as engineering or product support is common, especially for complex cases that require escalation. This role often involves balancing multiple cases at once while maintaining detailed and clear communication with both customers and internal stakeholders.

What are the key skills and qualifications needed to thrive in remote automotive technical support?

To thrive as a Remote Automotive Technical Support professional, you need in-depth automotive technical knowledge, diagnostic abilities, and strong problem-solving skills, typically backed by relevant certifications or industry experience. Familiarity with automotive diagnostic software, OEM service platforms, and ticketing or CRM systems is highly beneficial. Exceptional verbal communication, patience, and customer service orientation are vital soft skills for effectively assisting clients remotely. These competencies enable you to efficiently diagnose and resolve technical issues, ensuring high customer satisfaction in a remote work environment.

What are popular job titles related to Remote Automotive Technical Support jobs in Florida?

For Remote Automotive Technical Support jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Automotive Technical Support jobs in Florida look for?

The top searched job categories for Remote Automotive Technical Support jobs in Florida are:

What cities in Florida are hiring for Remote Automotive Technical Support jobs?

Cities in Florida with the most Remote Automotive Technical Support job openings:

Remote Automotive Technical Support jobs near you
Infographic showing various Remote Automotive Technical Support job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Remote Technical Engagement Specialist

Hotwire Communications

Fort Lauderdale, FL • Remote

$35K - $41K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Hotwire Communications rating

8.3

Company rating: 8.3 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

18th of 99 rated telecommunications companies

Job description

The Technical Engagement Specialist is responsible for being the single point of contact for elevated technical issues with residential or commercial services’ clients, when those issues cannot be resolved by other call center employees. They will handle all aspects of the customer relationship with a primary focus being on providing white glove service and trouble resolution

  • Handles direct inbound calls from Residential, HBS (Business), and Hospitality customers.
  • Serves as the first level of Trouble support for all services.
  • Serves as a secondary route choice for all other Service Center activities, including new order request, billing assistance, etc.
  • Review scheduled trouble tickets for possible remote resolution.
  • Perform follow-up testing, and/or troubleshooting to assist customers with the most accurate and timely response to their technical support issue(s).
  • Troubleshoot and solve Tier 1 issues, escalate where needed, and follow-up promptly to ensure client expectations are not only met but exceeded.
  • Phone, chat and email contact with customers to make recommendations on services and resolve issues.
  • Resolve customer questions or problems via telephone in areas of system configuration/setup, product functionality, and bugs/enhancements.
  • Serve as primary support liaison between Hotwire Communications and our residential customers.
  • Possess thorough knowledge of Hotwire Communications product line and other applications utilized by customers.
  • Other duties as assigned.

MINIMUM QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Ability to speak clearly using grammatically correct English (Other language skills a plus)
  • Must have a High School Diploma or
  • Must have a minimum of 2 years’ relevant work experience in customer service, telecommunications, and technical support
  • Strong communication and organizational skills
  • Ability to work nontraditional schedules/shifts, including evenings, weekends and holidays Additional requirements for remote positions:
  • A quiet workplace so you can focus on delivering excellent service to our customers
  • Must have DSL or high speed internet service with a minimum speed 25 MB/s, preferred upload speed 50 MB/s
  • Candidates must provide and meet all technical requirements prior to the first day of training

BENEFITS:

We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:

  • Comprehensive Healthcare/Dental/Vision Plans
  • 401K Retirement Plan with Company Match
  • Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
  • Paid Volunteer Time
  • Paid Parental Leave
  • Hotwire Service Discounts – for employees who live on a property serviced by Hotwire.  Discounted service offerings are provided for high-speed internet, video service, phone, and security service
  • Employee Referral Bonuses
  • Exclusive Entertainment Discounts/Perks

Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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