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Remote Automotive Service Manager Jobs in Texas (NOW HIRING)

Huntington

Area Service Manager

Dallas, TX · On-site +1

The Area Service Manager is responsible for the management of onboardingof Commercial and Treasury ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

Area Service Manager

Dallas, TX · On-site +1

$77K - $154K/yr

The Area Service Manager is ​responsible for the management of onboarding of Commercial and ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

A#1 Air

Assistant Service Manager

Lewisville, TX · On-site +1

$65K/yr

Who You Are We are seeking a dedicated and skilled Assistant Service Manager to oversee the daily operations of our Rockstar Team! The ideal candidate will oversee the efficiencies of the service ...

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All JobsAutomotive Service JobsRemote Automotive Service Manager JobsRemote Automotive Service Manager Jobs in Texas

Remote Automotive Service Manager information

What is the difference between Remote Automotive Service Manager vs Remote Automotive Technician?

AspectRemote Automotive Service ManagerRemote Automotive Technician
Required CredentialsManagement certifications, automotive service experienceASE certifications, technical training
Work EnvironmentOversees service operations remotely, interacts with staff and customersProvides technical support remotely, diagnostics, troubleshooting
Employer & Industry UsageAutomotive service centers, dealerships, fleet managementRemote diagnostics companies, automotive repair services

The Remote Automotive Service Manager focuses on overseeing service operations and managing teams remotely, requiring management skills and certifications. In contrast, the Remote Automotive Technician provides technical support and diagnostics remotely, emphasizing technical certifications and hands-on expertise. Both roles are integral to automotive service industries but differ in responsibilities and skill sets.

What are the most commonly searched types of Remote Automotive Service jobs in Texas? The most popular types of Remote Automotive Service jobs in Texas are:
What are popular job titles related to Remote Automotive Service Manager jobs in Texas? For Remote Automotive Service Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Automotive Service Manager jobs in Texas look for? The top searched job categories for Remote Automotive Service Manager jobs in Texas are:
What cities in Texas are hiring for Remote Automotive Service Manager jobs? Cities in Texas with the most Remote Automotive Service Manager job openings:
Remote Automotive Service Manager jobs near you

Remote - Customer Service Representative (Automotive)

VXI Global Solutions

Austin, TX • On-site, Remote

$15/hr

Full-time

Medical, Dental, Vision

Posted 27 days ago

VXI Global Solutions rating

4.9

Company rating: 4.9 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

58th of 71 rated call and contact centers

Job description

It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Job Title: Inbound Customer Service Representative (Automotive)
Location: Remote - Texas Only
About VXI Global Solutions
VXI is seeking highly motivated, detail-oriented, and customer-focused Customer Relations Representatives to join our world-class contact center. This is a full-time, remote position based in the state of Texas.
Make a Difference Every Day
As a Customer Relations Representative, your primary responsibility will be to engage with our client's vehicle owners, dealerships, and field offices to handle inquiries, resolve complaints, and enhance customer satisfaction. Your efforts will directly impact customer retention and brand loyalty.
What You'll Do
  • Customer Interaction: Engage with customers by answering incoming phone calls to address inquiries and resolve complaints in a timely and professional manner.
  • Problem Resolution: Analyze customer concerns and inquiries, providing appropriate solutions. Take ownership of issues and follow through to resolution, ensuring a positive customer experience.
  • Multi-Tasking Excellence: Manage multiple software applications simultaneously while actively listening and responding to customers' needs.
  • Research & Support: Utilize online resources to research customer issues and provide support, especially with in-vehicle technology (e.g., Apple CarPlay®, Android Auto, Bluetooth, navigation systems).
  • Customer Experience Enhancement: Identify opportunities to improve the guest experience by researching unique customer requests and offering solutions.
  • Technical Assistance: Provide troubleshooting assistance for in-vehicle technology, including phone pairing, multimedia products, and navigation features.
  • Emotional Intelligence: Use strong emotional intelligence to manage and diffuse challenging situations, ensuring a positive and low-effort experience for customers.
  • Attendance & Punctuality: Maintain excellent attendance and punctuality to ensure seamless service delivery.

What You Bring
  • Education: High School Diploma or equivalent.
  • Experience: Previous customer service experience in a fast-paced, phone-based or customer-facing environment.

Skills:
  • Excellent verbal and written communication.
  • Strong attention to detail and organizational skills.
  • Proficient knowledge of in-vehicle technology (e.g., Apple CarPlay®, Android Auto, Bluetooth, navigation).
  • Automotive experience (e.g., dealership, technician, or automotive industry roles) is a plus.

Experience:
  • 6+ months in a contact center or customer service role with high call volume.
  • Proven ability to handle 100+ calls/day while staying composed.
  • Availability: Ability to work varied shifts within Contact Center hours (Monday to Friday, and Saturdays) based on business needs.
  • Commitment: Must attend and complete 100% of the training within the first 90 days.

Success Factors for Working from Home
To thrive in this remote role, you'll need:
  • Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise (e.g., children, pets, and others).
  • Ergonomics: A comfortable desk and chair setup that allows for the proper installation of necessary equipment.
  • Reliable Internet Connection: Stable, high-speed internet with a minimum bandwidth of 10 Mbps downstream and 5 Mbps upstream.
  • Quiet, Distraction-Free Workspace: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions.
  • Tech-Savvy: Comfort with technology and ability to learn new systems quickly.
  • Self-motivation & Independence: Ability to stay productive and manage your time effectively in a remote environment.
  • Communication Skills: Strong verbal and written communication skills, especially in a virtual setting.
  • Adaptability: Ability to adapt to changing technologies and procedures while working remotely.

Compensation & Perks
  • Hourly Pay: $15.00 per hour
  • Company-Provided Equipment: All necessary equipment will be provided.
  • Comprehensive Benefits: Full health insurance package including medical, dental, and vision coverage.
  • Cell Phone Benefits: $25/month per line for unlimited phone, text, and data (restrictions may apply).
  • Generous Referral Program: Earn $20 per paycheck for every person you refer-and your referral earns it too! No limits on payouts.
  • Comprehensive Training: Paid training to ensure you are fully prepared for success.
  • Career Growth: Opportunities for career advancement and professional development within a leading healthcare provider.
  • Work-from-Home Convenience: Save time, money, and reduce your environmental footprint.
  • Inclusive Culture: We are an Equal Opportunity Employer, including individuals with disabilities and veterans.

Why Join Us?
If you're looking for a rewarding customer service role where you can make a tangible impact while working from the comfort of your own home, VXI is the perfect place for you. Join us and be part of a thriving, supportive team that values professional growth and customer satisfaction!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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