Squeaky Brakes LV is named one of Las Vegas’ largest independent and top-rated mobile auto repair services by Yelp! We’re redefining the car repair experience by bringing high-quality, convenient, and professional auto services directly to our customers' doorsteps. No shops, no waiting rooms, no hassle.
If you're looking to join a high-volume, fast-growing company that values craftsmanship, customer service, and work-life balance, Squeaky Brakes LV is the place for you.
Role Description
This is a full-time remote position for an Automotive Service Advisor with occasional parts pickup/drop off. The Automotive Service Advisor will be responsible for answering phone calls, understanding the issues, and creating an estimate for the solution, while ensuring customer satisfaction. Day-to-day tasks include scheduling appointments, providing technicians with appropriate information, and managing work orders. The role also involves using computer systems to document and track service activities.
Qualifications
- Excellent phone etiquette with a professional and courteous demeanor
- Clear, confident, strong verbal communication and active listening skills
- Ability to remain calm, respectful, and solution-oriented in challenging situations
- Customer Satisfaction and Customer Service skills
- General computer Literacy
- Ability to work independently and remotely
- General automotive repair process knowledge
- High school diploma or equivalent required
Company Description
We are one of Las Vegas’s top-rated mobile auto repair services, specializing in on-site brake repairs, diagnostics, and general maintenance. We’re known for our fast, honest, top-notch, and convenient service—bringing the shop to our customers' driveways. With thousands of happy customers and hundreds of 5-star reviews, we’re not just fixing cars—we’re changing the way people experience auto repair.