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Remote Automotive Field Service Engineer Jobs (NOW HIRING)

United Future

CNC Field Service Engineer

Memphis, TN · On-site +1

CNC Field Service Engineer We are partnered with an amazing CNC Machine Tool Builder on their ... Provide on-site and remote technical support via phone, email, and other communication channels

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$36.5K

$71.2K

$105.5K

How much do remote automotive field service engineer jobs pay per year?

As of Jun 5, 2026, the average yearly pay for remote automotive field service engineer in the United States is $71,220.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $84,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Automotive Field Service Engineer, and why are they important?

To thrive as a Remote Automotive Field Service Engineer, you need a strong background in automotive engineering, diagnostics, and repair, typically supported by a relevant engineering degree or technical certification. Familiarity with diagnostic software, remote troubleshooting tools, and OEM-specific systems is essential for addressing vehicle issues remotely. Excellent communication, problem-solving, and self-management skills help you coordinate with clients and teams from a distance. These skills and qualities are crucial for delivering effective technical support, ensuring customer satisfaction, and maintaining high service standards in a remote work environment.

How does a Remote Automotive Field Service Engineer typically collaborate with on-site teams and clients to resolve technical issues?

As a Remote Automotive Field Service Engineer, you'll often work closely with both on-site technicians and clients to diagnose and resolve complex vehicle issues. This collaboration usually involves virtual meetings, remote diagnostics, and providing step-by-step guidance using digital tools or video calls. Communication skills are essential, as you'll need to translate technical information clearly and ensure that on-site teams can implement your recommendations effectively. Building strong relationships with clients and team members is key to successful problem-solving and customer satisfaction.

What are Remote Automotive Field Service Engineers?

Remote Automotive Field Service Engineers are professionals who provide technical support, maintenance, and repair services for automotive systems and equipment, often working from a remote location or traveling to customer sites. They diagnose issues, perform troubleshooting, and guide clients through repairs, sometimes using virtual tools or remote diagnostics. Their role is crucial in ensuring vehicles and automotive equipment operate efficiently, especially when on-site manufacturer support is not readily available. These engineers often work for automotive manufacturers, dealerships, or third-party service providers, combining technical expertise with strong customer service skills.

What is the difference between Remote Automotive Field Service Engineer vs Mobile Automotive Technician?

AspectRemote Automotive Field Service EngineerMobile Automotive Technician
CertificationsASE certifications, relevant automotive certificationsASE certifications, relevant automotive certifications
Work EnvironmentRemote support, on-site visits, field serviceOn-site customer locations, mobile service vans
Employer & Industry UsageManufacturers, service providers, fleet companiesAuto repair shops, dealerships, service fleets

The Remote Automotive Field Service Engineer primarily provides remote technical support and occasional on-site service, often working with manufacturers or fleet companies. In contrast, Mobile Automotive Technicians perform hands-on repairs directly at customer locations using mobile service vans. Both roles require similar certifications and industry knowledge, but their work environments and daily tasks differ significantly.

More about Remote Automotive Field Service Engineer jobs
What cities are hiring for Remote Automotive Field Service Engineer jobs? Cities with the most Remote Automotive Field Service Engineer job openings:
What are the most commonly searched types of Automotive Field Service Engineer jobs? The most popular types of Automotive Field Service Engineer jobs are:
What states have the most Remote Automotive Field Service Engineer jobs? States with the most job openings for Remote Automotive Field Service Engineer jobs include:
What job categories do people searching Remote Automotive Field Service Engineer jobs look for? The top searched job categories for Remote Automotive Field Service Engineer jobs are:
Remote Automotive Field Service Engineer jobs near you
Infographic showing various Remote Automotive Field Service Engineer job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $71,220 per year, or $34.2 per hour.

CNC Field Service Engineer

R L Barclay and Associates LLC

Birmingham, AL • On-site, Remote

Full-time

Posted 4 days ago

Job description

CNC Field Service Engineer

We are partnered with an amazing CNC Machine Tool Builder on their search for CNC Field Service Engineers! As a Field Service Engineer, you will provide installation, troubleshooting, repair, and maintenance support for CNC machine tools at customer facilities nationwide. This role is critical to ensuring optimal machine performance and delivering an exceptional customer experience. The ideal candidate brings strong electrical and mechanical expertise, advanced diagnostic skills, and a customer-first mindset. Reporting to the CNC Field Service Manager, this position can be based anywhere East of the Mississippi, with preference given to candidates located within an hour of an airport and/or IL, TN, KY, AL, and OH.

Responsibilities

  • Install new CNC machine tool systems at customer sites, including all options and accessories
  • Perform machine leveling, geometry checks, and final adjustments to ensure peak performance
  • Diagnose and troubleshoot mechanical, electrical, hydraulic, pneumatic, and application-related issues
  • Identify root causes and recommend corrective actions including repair or replacement solutions
  • Provide on-site and remote technical support via phone, email, and other communication channels
  • Support customers, distributors, and internal teams with technical guidance and problem resolution
  • Provide customer training and assist with project coordination as needed
  • Provide service support at trade shows and company events when required
  • Maintain detailed service documentation and reporting
  • Travel extensively (100%) including overnights and occasional weekend travel
  • Perform other duties as needed

Requirements

  • Bachelor's degree in Mechatronics, Electrical Engineering, Mechanical Engineering, Industrial Engineering, or related field — or equivalent hands-on experience
  • 5+ years of experience in CNC machine tool maintenance and service (electrical and mechanical)
  • 5+ years of experience providing remote technical support within the machine tool industry
  • Proven experience installing and servicing machining centers, including leveling and geometric alignment
  • Strong knowledge of PLC programming and troubleshooting
  • Experience with CNC control systems, including FANUC controls
  • Solid understanding of power circuits and industrial electrical systems
  • Excellent troubleshooting, communication, and customer service skills
  • Ability to travel extensively (100% during weekdays) and work independently in the field

Apply