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Dell Field Service Engineer Jobs (NOW HIRING)

Dell, Inc.

Field Service Engineer 2

Michigan, ND

$72K - $89K/yr

Field Services Engineer 2 At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is ...

Dell, Inc.

Field Service Engineer 2

Bismarck, ND · On-site +1

$72K - $89K/yr

Field Services Engineer 2 At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is ...

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Dell Field Service Engineer information

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$36.5K

$71.2K

$105.5K

How much do dell field service engineer jobs pay per year?

As of Aug 21, 2026, the average yearly pay for dell field service engineer in the United States is $71,220.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $84,500.00 per year, depending on experience, location, and employer.

What is a Dell Field Service Engineer?

A Dell Field Service Engineer is responsible for on-site technical support, troubleshooting, and repair of Dell hardware, including servers, desktops, and laptops. They work directly with clients to diagnose issues, replace faulty components, and ensure systems function properly. This role often requires travel to customer locations, strong technical knowledge, and the ability to communicate effectively. Field Service Engineers may also provide installation services, software updates, and preventive maintenance. The job demands problem-solving skills and the ability to work independently in diverse environments.

What does a Dell Field Service Engineer do?

As a Dell Field Service Engineer, your typical day involves traveling to customer sites to diagnose, repair, and maintain Dell hardware such as laptops, desktops, and servers. You may handle multiple service calls per day, coordinating with a remote dispatch team to prioritize urgent requests. Regular tasks include troubleshooting issues, replacing parts, documenting service reports, and sometimes providing technical guidance to users. You’ll often collaborate with other engineers and support staff, ensuring that customer systems are up and running efficiently. This dynamic work environment offers variety, independence, and opportunities to continuously develop technical skills.

What are the key skills and qualifications needed to thrive as a Dell Field Service Engineer?

To excel as a Dell Field Service Engineer, you need strong technical knowledge in computer hardware, troubleshooting, and system diagnostics, typically supported by a degree in IT or electronics and relevant experience. Familiarity with Dell product lines, service management software, and industry certifications such as CompTIA A+ or Dell EMC Proven Professional is highly valuable. Excellent communication, customer service orientation, and problem-solving abilities distinguish top professionals in this role. These skills are crucial for effectively diagnosing issues, delivering on-site repairs, and ensuring a positive customer experience.

How much does a Dell Field Service Engineer make?

A Dell Field Service Engineer typically earns between $50,000 and $75,000 annually, depending on experience, location, and certifications. They often perform on-site hardware repairs and troubleshooting for Dell products, requiring technical skills and sometimes specialized certifications.
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Dell Field Service Engineer jobs near you
Infographic showing various Dell Field Service Engineer job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $71,220 per year, or $34.2 per hour.

Field Service Engineer 2

Dell, Inc.

Michigan, ND

$72K - $89K/yr

Full-time

Re-posted 13 days ago

Job description

Field Services Engineer 2

At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is integral to making sure the service to our customers is seamless, responsive and focused. Taking our technical skills to customer sites, we're responsible for everything from installation, configuration and integration, through to maintenance, troubleshooting and repair. Customers see us as a trusted liaison who can understand their precise needs on a host of admin and technical matters. We also work closely with our designers, solution managers and sales specialists to provide solutions.

Join us to do the best work of your career and make a profound social impact as a Field Service Engineer 2 on our Field Service Team in Ellendale, North Dakota.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:

Essential Requirements:

  • 5+ years of professional experience, plus either an Associate's Degree in a technical discipline OR an equivalent combination of professional experience and education
  • Experience delivering technical Field Services supporting hardware and software at client sites
  • Experience in a customer facing role, including successfully reporting and presenting to all levels of the organization
  • Experience working in locations where client has a large, concentrated deployment of assets and experience with networking and Fiber
  • Must be able to lift a minimum of 50 lbs waist high to replace components on the server stacks

Desirable Requirements:

  • Dell EMC Proven Professional Specialist Level certification (1 or more: CPSD (Converged, Hyper Converged) and Server (PowerEdge)
  • Industry certifications CompTIA Certifications: Tech+, A+, Security+, Network+, etc. and Networking certifications CCNA or equivalent

Compensation

Dell is committed to fair and equitable compensation practices. The salary range for this position is $72,000 - $89,000.

Benefits and Perks of working at Dell Technologies

Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com

What you'll achieve

As a Field Service Engineer, you will collaborate with peers, apply technical expertise, diagnosis tools and analytical practices to resolve customer issues, taking care of our customers by delivering outstanding on-site support and creating a great customer experience.

You will:

  • Triage issues with direction from Dell support
  • Execute plan of action from Dell Domain Engineer/L3 - (communicate using Teams, Email, and Phone)
  • Document POA results, logs and service report (parts numbers/PPID of old/new parts replaced) to Dell via case email
  • Reseating parts, swap or replace parts, upgrading firmware as needed
  • Sever testing and validation (running diagnostics, capturing & uploading logs)
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About DELL

Sourced by ZipRecruiter

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We're proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Round Rock, TX, US

Year founded

1984

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