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Dell Field Service Engineer Jobs (NOW HIRING)

Field Services Engineer 2 At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is ...

Field Services Engineer 2 At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is ...

Field Service Engineer Employment type: Permanent, full-time Location: Field based, South of London would be the ideal location for the candidate Hours: 45 hours per week, Monday to Friday Salary: 35 ...

LENSAR currently has one Field Service Engineer opportunity available that's posted in Waco and Austin, TX.* POSITION SUMMARY The Field Service Engineer position has a primary responsibility to ...

Field Service Engineer

Chanhassen, MN · On-site

$85K - $95K/yr

Field Services Engineer Essential Duties and Responsibilities: * Work with our customers to become a Trusted Advisor by: * Actively listening and communicating to accomplish customer's objectives

LENSAR currently has one Field Service Engineer opportunity available that's posted in Waco and Austin, TX.* POSITION SUMMARY The Field Service Engineer position has a primary responsibility to ...

Field Service Engineer

Chanhassen, MN · On-site

$85K - $95K/yr

Field Services Engineer Essential Duties and Responsibilities: * Work with our customers to become a Trusted Advisor by: * Actively listening and communicating to accomplish customer's objectives

LENSAR currently has one Field Service Engineer opportunity available that's posted in Waco and Austin, TX.* POSITION SUMMARY The Field Service Engineer position has a primary responsibility to ...

LENSAR currently has one Field Service Engineer opportunity available that's posted in Waco and Austin, TX.* POSITION SUMMARY The Field Service Engineer position has a primary responsibility to ...

Field Service Engineer

Chanhassen, MN · On-site

$85K - $95K/yr

Field Services Engineer Essential Duties and Responsibilities: * Work with our customers to become a Trusted Advisor by: * Actively listening and communicating to accomplish customer's objectives

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Dell Field Service Engineer information

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$36.5K

$71.2K

$105.5K

How much do dell field service engineer jobs pay per year?

As of May 29, 2026, the average yearly pay for dell field service engineer in the United States is $71,220.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $84,500.00 per year, depending on experience, location, and employer.

What is a Dell Field Service Engineer job?

A Dell Field Service Engineer is responsible for on-site technical support, troubleshooting, and repair of Dell hardware, including servers, desktops, and laptops. They work directly with clients to diagnose issues, replace faulty components, and ensure systems function properly. This role often requires travel to customer locations, strong technical knowledge, and the ability to communicate effectively. Field Service Engineers may also provide installation services, software updates, and preventive maintenance. The job demands problem-solving skills and the ability to work independently in diverse environments.

What are the key skills and qualifications needed to thrive in the Dell Field Service Engineer position, and why are they important?

To excel as a Dell Field Service Engineer, you need strong technical knowledge in computer hardware, troubleshooting, and system diagnostics, typically supported by a degree in IT or electronics and relevant experience. Familiarity with Dell product lines, service management software, and industry certifications such as CompTIA A+ or Dell EMC Proven Professional is highly valuable. Excellent communication, customer service orientation, and problem-solving abilities distinguish top professionals in this role. These skills are crucial for effectively diagnosing issues, delivering on-site repairs, and ensuring a positive customer experience.

What does a typical day look like for a Dell Field Service Engineer?

As a Dell Field Service Engineer, your typical day involves traveling to customer sites to diagnose, repair, and maintain Dell hardware such as laptops, desktops, and servers. You may handle multiple service calls per day, coordinating with a remote dispatch team to prioritize urgent requests. Regular tasks include troubleshooting issues, replacing parts, documenting service reports, and sometimes providing technical guidance to users. You’ll often collaborate with other engineers and support staff, ensuring that customer systems are up and running efficiently. This dynamic work environment offers variety, independence, and opportunities to continuously develop technical skills.
What cities are hiring for Dell Field Service Engineer jobs? Cities with the most Dell Field Service Engineer job openings:
What are the most commonly searched types of Dell Field Service Engineer jobs? The most popular types of Dell Field Service Engineer jobs are:
What states have the most Dell Field Service Engineer jobs? States with the most job openings for Dell Field Service Engineer jobs include:
Infographic showing various Dell Field Service Engineer job openings in the United States as of May 2026, with employment types broken down into 94% Full Time, and 6% Temporary. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $71,220 per year, or $34.2 per hour.
Field Service Engineer 2

Field Service Engineer 2

Dell, Inc.

Nashville, TN • On-site, Remote

Full-time

Posted 4 days ago


Job description

Job Description
Field Services Engineer 2
At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is integral to making sure the service to our customers is seamless, responsive and focused. Taking our technical skills to customer sites, we're responsible for everything from installation, configuration and integration, through to maintenance, troubleshooting and repair. Customers see us as a trusted liaison who can understand their precise needs on a host of admin and technical matters. We also work closely with our designers, solution managers and sales specialists to provide solutions.
Join us to do the best work of your career and make a profound social impact as a Field Service Engineer 2 on our Field Service Team in Memphis, Tennessee.
What you'll achieve
As a Field Service Engineer, you will collaborate with peers, apply technical expertise, diagnosis tools and analytical practices to resolve customer issues, taking care of our customers by delivering outstanding on-site support and creating a great customer experience.
Responsibilities
You will:
  • Triage issues with direction from Dell support
  • Execute plan of action from Dell Domain Engineer/L3 - (communicate using Teams, Email, and Phone)
  • Document POA results, logs and service report (parts numbers/PPID of old/new parts replaced) to Dell via case email
  • Reseating parts, swap or replace parts, upgrading firmware as needed
  • Sever testing and validation (running diagnostics, capturing & uploading logs)

Qualifications
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:
Essential Requirements:
  • 5+ years of professional experience, plus either an Associate's Degree in a technical discipline OR an equivalent combination of professional experience and education
  • Experience delivering technical Field Services supporting hardware and software at client sites
  • Experience in a customer facing role, including successfully reporting and presenting to all levels of the organization
  • Experience working in locations where client has a large, concentrated deployment of assets and experience with networking and Fiber
  • Must be able to lift a minimum of 50 lbs waist high to replace components on the server stacks

Desirable Requirements:
  • Dell EMC Proven Professional Specialist Level certification (1 or more: CPSD (Converged, Hyper Converged) and Server (PowerEdge)
  • Industry certifications CompTIA Certifications: Tech+, A+, Security+, Network+, etc. and Networking certifications CCNA or equivalent

About Us
Who We Are
We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy.
Visit our Culture Code page to learn more about how we work and lead.

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About DELL

Sourced by ZipRecruiter

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We're proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Round Rock, TX, US

Year founded

1984