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Full Time Dell Field Service Engineer Jobs (NOW HIRING)

Dell, Inc.

Field Service Engineer 2

Springfield, IL · On-site +1

$72K - $89K/yr

Field Services Engineer 2 At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is ...

Dell, Inc.

Field Service Engineer 2

Michigan, ND · On-site

$72K - $89K/yr

Field Services Engineer 2 At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is ...

HireNow Staffing

Field Service Engineer

Smyrna, GA

$60K - $70K/hr

Field Service Engineer Company: HireNow Staffing (Direct Placement Partner) HireNow Snapshot ... This full-time opportunity is ideal for an electromechanical professional who enjoys solving ...

Mastech Digital

Field Service Engineer

Burlington, MA · On-site

$105K/yr

Duration: Full-time Location: Burlington, MA (Onsite) Salary: $105,000/Annually Role: Field Service Engineer Primary Skills: Engineering Role Description: The Field Service Engineer must have 4+ ...

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Full Time Dell Field Service Engineer information

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$36.5K

$71.2K

$105.5K

How much do full time dell field service engineer jobs pay per year?

As of Jul 23, 2026, the average yearly pay for full time dell field service engineer in the United States is $71,220.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $84,500.00 per year, depending on experience, location, and employer.

What are Full Time Dell Field Service Engineers?

Full Time Dell Field Service Engineers are technical professionals employed by Dell or its service partners to provide on-site support, maintenance, and repair for Dell hardware and systems. They troubleshoot issues, replace faulty components, install upgrades, and ensure that Dell products operate efficiently for customers. These engineers often travel to different client locations, work with a variety of Dell equipment, and serve as the primary point of contact for technical assistance. Their role is critical in minimizing downtime and maximizing the performance of Dell devices in business and consumer environments.

What are the key skills and qualifications needed to thrive as a Full Time Dell Field Service Engineer, and why are they important?

A Full Time Dell Field Service Engineer typically requires strong technical troubleshooting skills, in-depth knowledge of computer hardware and networking, and relevant certifications such as CompTIA A+ or Dell EMC Proven Professional. Familiarity with Dell diagnostic tools, ticketing systems, and remote support platforms is essential for resolving issues efficiently. Excellent communication, customer service, and time management skills help engineers deliver effective on-site support and build strong client relationships. These abilities are crucial for minimizing downtime, ensuring customer satisfaction, and maintaining Dell's reputation for reliable field service.

What are some common challenges Dell Field Service Engineers face when working onsite at client locations?

Dell Field Service Engineers often encounter challenges such as troubleshooting complex hardware or software issues under time constraints and adapting to diverse IT environments across different client sites. Additionally, they must communicate effectively with clients who may have varying levels of technical knowledge, ensuring clear explanations and customer satisfaction. Being prepared to manage unexpected equipment failures and coordinating with remote support teams are also key aspects of the role. Successfully navigating these challenges requires strong problem-solving skills, adaptability, and a customer-focused approach.

What is the difference between Full Time Dell Field Service Engineer vs Dell Technical Support Specialist?

AspectFull Time Dell Field Service EngineerDell Technical Support Specialist
CertificationsRelevant certifications like CompTIA A+ or Dell certificationsCustomer service and technical certifications often preferred
Work EnvironmentOn-site client locations, hardware repair, troubleshootingCall centers, remote support, online troubleshooting
Employer & Industry UsageUsed by Dell for on-site hardware supportUsed by Dell for remote technical assistance

The Full Time Dell Field Service Engineer primarily provides on-site hardware repairs and maintenance at client locations, requiring hands-on technical skills and certifications. In contrast, the Dell Technical Support Specialist offers remote support via phone or online, focusing on troubleshooting and resolving software or hardware issues without physical presence. Both roles are essential in Dell's service ecosystem but differ mainly in work environment and daily tasks.

What cities are hiring for Full Time Dell Field Service Engineer jobs? Cities with the most Full Time Dell Field Service Engineer job openings:
What are the most commonly searched types of Dell Field Service Engineer jobs? The most popular types of Dell Field Service Engineer jobs are:
What states have the most Full Time Dell Field Service Engineer jobs? States with the most job openings for Full Time Dell Field Service Engineer jobs include:
Full Time Dell Field Service Engineer jobs near you
Field Service Engineer 2

Field Service Engineer 2

Dell, Inc.

Springfield, IL • On-site, Remote

$72K - $89K/yr

Full-time

Posted 15 days ago

Job description


Field Services Engineer 2
At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is integral to making sure the service to our customers is seamless, responsive and focused. Taking our technical skills to customer sites, we're responsible for everything from installation, configuration and integration, through to maintenance, troubleshooting and repair. Customers see us as a trusted liaison who can understand their precise needs on a host of admin and technical matters. We also work closely with our designers, solution managers and sales specialists to provide solutions.
Join us to do the best work of your career and make a profound social impact as a Field Service Engineer 2 on our Field Service Team in Ellendale, North Dakota.
Responsibilities
What you'll achieve
As a Field Service Engineer, you will collaborate with peers, apply technical expertise, diagnosis tools and analytical practices to resolve customer issues, taking care of our customers by delivering outstanding on-site support and creating a great customer experience.
You will:
  • Triage issues with direction from Dell support
  • Execute plan of action from Dell Domain Engineer/L3 - (communicate using Teams, Email, and Phone)
  • Document POA results, logs and service report (parts numbers/PPID of old/new parts replaced) to Dell via case email
  • Reseating parts, swap or replace parts, upgrading firmware as needed
  • Sever testing and validation (running diagnostics, capturing & uploading logs)

Qualifications
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:
Essential Requirements:
  • 5+ years of professional experience, plus either an Associate's Degree in a technical discipline OR an equivalent combination of professional experience and education
  • Experience delivering technical Field Services supporting hardware and software at client sites
  • Experience in a customer facing role, including successfully reporting and presenting to all levels of the organization
  • Experience working in locations where client has a large, concentrated deployment of assets and experience with networking and Fiber
  • Must be able to lift a minimum of 50 lbs waist high to replace components on the server stacks

Desirable Requirements:
  • Dell EMC Proven Professional Specialist Level certification (1 or more: CPSD (Converged, Hyper Converged) and Server (PowerEdge)
  • Industry certifications CompTIA Certifications: Tech+, A+, Security+, Network+, etc. and Networking certifications CCNA or equivalent

Compensation
Dell is committed to fair and equitable compensation practices. The salary range for this position is $72,000 - $89,000.
Benefits and Perks of working at Dell Technologies
Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com
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About DELL

Sourced by ZipRecruiter

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We're proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Round Rock, TX, US

Year founded

1984

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