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On Call Dell Field Service Engineer Jobs (NOW HIRING)

Dell, Inc.

Field Service Engineer 2

Springfield, IL · On-site +1

$72K - $89K/yr

Field Services Engineer 2 At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is ...

Dell, Inc.

Field Service Engineer 2

Michigan, ND

$72K - $89K/yr

Field Services Engineer 2 At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is ...

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All JobsOn Call Dell Field Service Engineer Jobs

On Call Dell Field Service Engineer information

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$36.5K

$71.2K

$105.5K

How much do on call dell field service engineer jobs pay per year?

As of Jul 27, 2026, the average yearly pay for on call dell field service engineer in the United States is $71,220.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $84,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by On Call Dell Field Service Engineers, and how can they be managed?

On Call Dell Field Service Engineers often encounter challenges such as varying work locations, unpredictable schedules, and the need to quickly diagnose and resolve technical issues onsite. Managing these challenges requires strong organizational skills, adaptability, and effective communication with both customers and remote support teams. Staying up-to-date with Dell's latest hardware and procedures, and maintaining a well-stocked toolkit, can also help ensure efficient service delivery and customer satisfaction.

What are the key skills and qualifications needed to thrive as an On Call Dell Field Service Engineer, and why are they important?

To thrive as an On Call Dell Field Service Engineer, you need a strong background in computer hardware, troubleshooting, and customer support, typically supported by certifications such as CompTIA A+ or Dell-specific credentials. Familiarity with diagnostic tools, ticketing systems, and remote management software is essential. Excellent communication, problem-solving abilities, and strong time management distinguish top performers in this role. These skills ensure timely resolution of technical issues, customer satisfaction, and efficient service delivery in diverse and dynamic environments.

What does an On Call Dell Field Service Engineer do?

An On Call Dell Field Service Engineer is responsible for providing technical support and repair services for Dell hardware at customer locations. They respond to service requests on an as-needed basis, diagnosing issues, replacing faulty components, and ensuring systems are operational. Their work often involves troubleshooting servers, desktops, laptops, and other Dell equipment, with a focus on minimizing downtime for clients. Flexibility and strong problem-solving skills are essential, as the job requires travel to different sites and adapting to various technical environments.
More about On Call Dell Field Service Engineer jobs
What cities are hiring for On Call Dell Field Service Engineer jobs? Cities with the most On Call Dell Field Service Engineer job openings:
What are the most commonly searched types of Dell Field Service Engineer jobs? The most popular types of Dell Field Service Engineer jobs are:
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What job categories do people searching On Call Dell Field Service Engineer jobs look for? The top searched job categories for On Call Dell Field Service Engineer jobs are:
On Call Dell Field Service Engineer jobs near you
Infographic showing various On Call Dell Field Service Engineer job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $71,220 per year, or $34.2 per hour.
Field Services Engineer - Data Center

Field Services Engineer - Data Center

ITCAPS LLC

Memphis, TN • On-site

Other

Posted 14 days ago

Job description

Field Services Engineer – Data CenterIntroduction

We are seeking a Field Services Engineer – Data Center to provide onsite data center operations, server hardware support, and customer-facing technical assistance. This role is ideal for candidates with hands-on server hardware experience, Linux administration skills, and basic networking knowledge who thrive in fast-paced enterprise environments.

Responsibilities
  • Provide day-to-day data center operational support
  • Diagnose, repair, and replace server hardware components
  • Perform OS installations, firmware upgrades, and GPU configuration
  • Monitor systems, collect logs, and support break/fix activities
  • Coordinate with field engineers, vendors, and data center teams
  • Manage tickets, inventory, shipping/receiving, and technical documentation
  • Support hardware deployments, system testing, and operational validation
  • Act as the onsite technical point of contact for operational issues and escalations
RequirementsRequired Skills
  • Hands-on experience with server hardware troubleshooting, repair, and parts replacement
  • Basic networking knowledge
  • Linux CLI experience and ability to read Linux logs
  • Strong troubleshooting and analytical skills
  • Excellent verbal and written communication
  • Customer-focused with the ability to work effectively in a team environment
  • Ability to lift up to 65 lbs and work on ladders when required
  • Willingness to work flexible schedules, including after-hours and weekends
Preferred Skills
  • Prior Dell Field Service Engineer (FSE) experience
  • RoCE networking experience
  • NVIDIA GPU/NIC experience

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