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Dell Field Service Engineer Jobs (NOW HIRING)

Novaspect

Field Service Engineer

Chanhassen, MN · On-site

$85K - $95K/yr

Field Services Engineer Essential Duties and Responsibilities: * Work with our customers to become a Trusted Advisor by: * Actively listening and communicating to accomplish customer's objectives

Intellectt INC

Field Service Engineer

Illinois City, IL · On-site

Field Service Engineer Location: (IL / IA / WI - any one) Job Summary: Seeking Field Service Engineers/Technicians with hands-on experience in power distribution systems (LV/MV: 480V-38kV). This is a ...

Actalent Careers

Field Service Engineer

Bessemer, AL · On-site

Field Service Engineer This Field Service Engineer role focuses on providing first-line technical support and service to customers in the southeastern United States, primarily poultry hatcheries ...

New

Actalent

Field Service Engineer

Bessemer, AL · On-site

Field Service Engineer This Field Service Engineer role focuses on providing first-line technical support and service to customers in the southeastern United States, primarily poultry hatcheries ...

PAR Systems

Field Service Engineer

National City, CA · On-site

As our Field Service Engineer , you'll be the go-to expert managing technical, quality, and business aspects of a project. Whether you're installing a new system or making repairs, you're the ...

Janitza

Field Service Engineer

Ashburn, VA · On-site

Field Service Engineer LOCATION: Ashburn, VA (with up to 75% travel) Who We Are Janitza LP is the North American arm of Janitza electronics GmbH, a leading German manufacturer of electrical power ...

Janitza

Field Service Engineer

Ashburn, VA · On-site

Field Service Engineer LOCATION: Ashburn, VA (with up to 75% travel) Who We Are Janitza LP is the North American arm of Janitza electronics GmbH, a leading German manufacturer of electrical power ...

LENSAR, Inc.

Field Service Engineer

Denver, CO

$38.47 - $45.68/hr

POSITION SUMMARY The Field Service Engineer position has a primary responsibility to provide technical support for LENSAR customers (clinical and commercial), remotely, or on site as determined by ...

Mastech Digital

Field Service Engineer

Burlington, MA · On-site

$105K/yr

We are currently seeking a Field Service Engineer for our client in the Manufacturing Technologies domain. We value our professionals, providing comprehensive benefits and the opportunity for growth.

Insight Global

Field Service Engineer

Chandler, AZ · On-site

$25 - $35/hr

The Field Service Engineer will support one of our main customer locations, providing technical service, system support, and customer training across assigned accounts. Primary Responsibilities As a ...

Service Express

Field Service Engineer

Dallas, TX · On-site

You may be interested in the Field Service Engineer (FSE) position that we have available as part ... Certification and other OEM hardware certifications from major vendors such as Dell, IBM, HP, etc ...

Eldorado CA

Field Service Engineer

Riverside, CA · On-site

$95K - $120K/yr

Field Service Engineer Location: Riverside, CA Salary Range: $95,000-120,000/yr. Position Summary The Field Service Engineer role is responsible for supporting the Service Department through ...

Avispa Technology

Field Service Engineer

Nashua, NH · On-site

$37/hr

Field Service Engineer 37166889 * Hourly pay: $37/hr * Worksite: Leading electronic testing company (Nashua, NH 3063 - Onsite) * W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings ...

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Dell Field Service Engineer information

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$36.5K

$71.2K

$105.5K

How much do dell field service engineer jobs pay per year?

As of May 30, 2026, the average yearly pay for dell field service engineer in the United States is $71,220.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $84,500.00 per year, depending on experience, location, and employer.

What is a Dell Field Service Engineer job?

A Dell Field Service Engineer is responsible for on-site technical support, troubleshooting, and repair of Dell hardware, including servers, desktops, and laptops. They work directly with clients to diagnose issues, replace faulty components, and ensure systems function properly. This role often requires travel to customer locations, strong technical knowledge, and the ability to communicate effectively. Field Service Engineers may also provide installation services, software updates, and preventive maintenance. The job demands problem-solving skills and the ability to work independently in diverse environments.

What are the key skills and qualifications needed to thrive in the Dell Field Service Engineer position, and why are they important?

To excel as a Dell Field Service Engineer, you need strong technical knowledge in computer hardware, troubleshooting, and system diagnostics, typically supported by a degree in IT or electronics and relevant experience. Familiarity with Dell product lines, service management software, and industry certifications such as CompTIA A+ or Dell EMC Proven Professional is highly valuable. Excellent communication, customer service orientation, and problem-solving abilities distinguish top professionals in this role. These skills are crucial for effectively diagnosing issues, delivering on-site repairs, and ensuring a positive customer experience.

What does a typical day look like for a Dell Field Service Engineer?

As a Dell Field Service Engineer, your typical day involves traveling to customer sites to diagnose, repair, and maintain Dell hardware such as laptops, desktops, and servers. You may handle multiple service calls per day, coordinating with a remote dispatch team to prioritize urgent requests. Regular tasks include troubleshooting issues, replacing parts, documenting service reports, and sometimes providing technical guidance to users. You’ll often collaborate with other engineers and support staff, ensuring that customer systems are up and running efficiently. This dynamic work environment offers variety, independence, and opportunities to continuously develop technical skills.
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What cities are hiring for Dell Field Service Engineer jobs? Cities with the most Dell Field Service Engineer job openings:
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Dell Field Service Engineer jobs near you
Infographic showing various Dell Field Service Engineer job openings in the United States as of May 2026, with employment types broken down into 94% Full Time, and 6% Temporary. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $71,220 per year, or $34.2 per hour.
Field Service Engineer

Field Service Engineer

Shellback Semiconductor Technology, LLC

Coopersburg, PA

Other

Posted 10 hours ago

Job description

Description

About the Field Service Engineer Role (Coopersburg, PA Based)

When it comes to impacting our customers, no other role at Shellback Semiconductor Technology is as important as that of the Field Service Engineer. This role combines on-site customer support with hands-on work at our headquarters in Coopersburg, PA, offering a unique opportunity to directly contribute to both customer success and internal operations.

As the face of Shellback, the Field Service Engineer builds strong customer relationships, solves complex technical challenges, and reinforces trust in our organization. When not traveling to customer sites, this role is based at our Coopersburg headquarters, supporting engineering, training, system builds, and internal troubleshooting efforts.

Your Impact

A Shellback Field Service Engineer must have strong electromechanical skills, advanced troubleshooting expertise, and excellent communication and customer service abilities. This role requires a high level of ownership and accountability, whether supporting customers onsite, working remotely, or contributing at our headquarters.

The ideal candidate is comfortable traveling to customer facilities while also playing an active, hands-on role within our Coopersburg location when not in the field.

Key Responsibilities

Typical Field Service Engineer responsibilities include but are not limited to:

  • Provide remote troubleshooting and technical support down to the component level 
  • Travel to customer sites for installation, setup, commissioning, and escalated support 
  • Diagnose and resolve system issues using system data, remote tools, and onsite analysis 
  • Ensure proper utilization and optimal performance of Shellback's equipment 
  • Minimize equipment downtime through rapid response both remotely and onsite 
  • Perform system upgrades, retrofits, and preventative maintenance activities 
  • Manage and execute service contracts and support plans 
  • Deliver both virtual and onsite training sessions for customers and internal teams      

When Based at Coopersburg Headquarters:

  • Support system builds, testing, and validation activities 
  • Assist engineering teams with troubleshooting, root cause analysis, and product improvements 
  • Participate in internal training programs and knowledge sharing 
  • Help prepare systems and documentation for customer delivery and installation 
  • Support development and refinement of service procedures and best practices 

Additional Responsibilities

  • Operate with a strong sense of urgency to resolve customer issues and exceed expectations 
  • Take full ownership of customer problems and drive them through to resolution 
  • Maintain proactive and consistent communication with customers and internal teams 
  • Collaborate closely with engineering, manufacturing, and support teams 
  • Identify opportunities for product, process, or service improvements and escalate appropriately 
  • Ensure readiness to meet customer site access, safety, and training requirements 

Requirements

Skills/Qualifications

  • Strong electromechanical aptitude with experience in a technical field service or support role within equipment manufacturing (e.g., Semiconductor, Military, Aviation, Medical, Food/Packaging) 
  • Proven ability to troubleshoot complex systems both onsite and in a controlled environment 
  • Excellent verbal and written communication skills 
  • Strong organizational skills and ability to manage multiple priorities across travel and in-house responsibilities 

Education/Technical Requirements

  • 2-year technical degree (Electrical, Mechanical, Chemical, or related) or equivalent hands-on industry experience 
  • Proficiency with Microsoft Office and diagnostic/support tools 
  • Ability and willingness to travel approximately 75% to customer locations, including multi-day trips 
  • Must be located in or willing to relocate to the Coopersburg, PA area 
  • Ability to meet all customer site training, safety, and access requirements

Apply