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Dell Field Service Engineer Jobs (NOW HIRING)

POSITION SUMMARY The Field Service Engineer position has a primary responsibility to provide technical support for LENSAR customers (clinical and commercial), remotely, or on site as determined by ...

Field Service Engineer Location: Cincinnati, OH | Cleveland, OH | Columbus, OH Travel: 80% regional travel Pay: $ 59,000 - $95,000 We are looking for Field Service Engineer to support critical power ...

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POSITION SUMMARY The Field Service Engineer position has a primary responsibility to provide technical support for LENSAR customers (clinical and commercial), remotely, or on site as determined by ...

Junior Field Service Engineer The Junior Field Service Engineer is an entry-level position within the Field Service Engineering organization. This role supports the execution of field activities ...

Field Service Engineer (Energy USA) Wartsila is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we - Wärtsilians - put our hearts and minds ...

Field Service Engineer

Smyrna, GA · On-site

$60K - $70K/hr

Field Service Engineer Company: HireNow Staffing (Direct Placement Partner) HireNow Snapshot HireNow Staffing is actively recruiting a seasoned Field Service Engineer to join one of our valued client ...

Experience with a proven track record in Field Service, Industrial Automation or Controls Engineering * Minimum of 3-5 years of hands-on experience working with industrial automation systems in a ...

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Field Service Engineer

Green Bay, WI · On-site

$75K - $90K/yr

** Field Service Engineer - Southwestern** For over 80 years, LECO has been a leader in the development and production of world class laboratory instruments delivering state of the art products ...

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Field Service Engineer

Elgin, IL · On-site

$70K - $75K/yr

Field Service Engineer Location: Onsite (Travel Required - Domestic & International) Hire Type: Direct Hire Target Salary: $75,000 Benefits: Medical, Dental, Vision, PTO, Paid Holidays, 401(k) Must ...

The Field Service Engineer (FSE) 1 is an entry-level engineering position responsible for providing technical field engineering support for company security and surveillance systems. This role is ...

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Dell Field Service Engineer information

See salary details

$36.5K

$71.2K

$105.5K

How much do dell field service engineer jobs pay per year?

As of Aug 21, 2026, the average yearly pay for dell field service engineer in the United States is $71,220.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $84,500.00 per year, depending on experience, location, and employer.

What is a Dell Field Service Engineer?

A Dell Field Service Engineer is responsible for on-site technical support, troubleshooting, and repair of Dell hardware, including servers, desktops, and laptops. They work directly with clients to diagnose issues, replace faulty components, and ensure systems function properly. This role often requires travel to customer locations, strong technical knowledge, and the ability to communicate effectively. Field Service Engineers may also provide installation services, software updates, and preventive maintenance. The job demands problem-solving skills and the ability to work independently in diverse environments.

What does a Dell Field Service Engineer do?

As a Dell Field Service Engineer, your typical day involves traveling to customer sites to diagnose, repair, and maintain Dell hardware such as laptops, desktops, and servers. You may handle multiple service calls per day, coordinating with a remote dispatch team to prioritize urgent requests. Regular tasks include troubleshooting issues, replacing parts, documenting service reports, and sometimes providing technical guidance to users. You’ll often collaborate with other engineers and support staff, ensuring that customer systems are up and running efficiently. This dynamic work environment offers variety, independence, and opportunities to continuously develop technical skills.

What are the key skills and qualifications needed to thrive as a Dell Field Service Engineer?

To excel as a Dell Field Service Engineer, you need strong technical knowledge in computer hardware, troubleshooting, and system diagnostics, typically supported by a degree in IT or electronics and relevant experience. Familiarity with Dell product lines, service management software, and industry certifications such as CompTIA A+ or Dell EMC Proven Professional is highly valuable. Excellent communication, customer service orientation, and problem-solving abilities distinguish top professionals in this role. These skills are crucial for effectively diagnosing issues, delivering on-site repairs, and ensuring a positive customer experience.

How much does a Dell Field Service Engineer make?

A Dell Field Service Engineer typically earns between $50,000 and $75,000 annually, depending on experience, location, and certifications. They often perform on-site hardware repairs and troubleshooting for Dell products, requiring technical skills and sometimes specialized certifications.
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Infographic showing various Dell Field Service Engineer job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $71,220 per year, or $34.2 per hour.

Field Service Engineer

LENSAR, Inc.

Phoenix, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Job description

Company Overview
LENSAR, Inc. is the leader in advanced robotic laser technology for refractive cataract surgery. LENSAR's laser systems offer cataract surgeons superior precision and accuracy, while optimizing overall visual outcomes. Our mission is to take the time to understand the needs of surgeons and their patients so that we can innovate our technology to ensure we meet their dynamic needs.
Interested in starting a career at LENSAR?
As a global leader in next generation robotic laser for cataract surgery, our success depends on talented and motivated individuals who share our passion for making a difference in patients' lives. We pride ourselves on having a highly collaborative, innovative environment where initiatives and teamwork are valued, and individual efforts are recognized. Together we are one team one vision.
POSITION SUMMARY
The Field Service Engineer position has a primary responsibility to provide technical support for LENSAR customers (clinical and commercial), remotely, or on site as determined by machine status and customer requirements. This individual is responsible for proactive and reactive onsite management and the resolution of customer equipment issues both domestically and internationally. This position provides a conduit for feedback of ideas, systemic problems and user interface issues.
The Field Service Engineer will be primarily a regional role domestically although some out of region and international travel will be required as part of the Field Service Engineer activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Provide repair and maintenance to the LENSAR systems located at customer sites.
  • Answer customer calls, communicate with customer sites, and provide remote support when necessary.
  • Identify parts needed for repairs and coordinate with internal departments for receipt of requested parts.
  • Proactively review customer issues and trends based on historical data to ensure uptime of the machine is maximized and customer concerns with product performance and safety are quickly communicated to LENSAR and quickly resolved. An essential part of managing the customer concern is effective communication with the doctors and support staff.
  • Assist in the development of service documentation, in conjunction with the in-house based team. Assist in identification and development of Field Service tools and test equipment.
  • Assist in the training of further Support staff.
  • Self-monitor and regulate one's own schedule.
  • Responsible for understanding and satisfying the requirements for obtaining access to a client site (hospital, healthcare system, etc.).

KNOWLEDGE / EXPERIENCE/ SKILLS / EDUCATION
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Required:
  • Bachelor's degree in engineering or equivalent in work experience.
  • At least 3 years of field support, engineering or manufacturing experience with high technology electrical/electronic products. At least 3 years work experience with Medical Device manufacturer involving lasers and optics.
  • Hands-on experience with electronic test equipment.
  • Strong software skills (MS Office).
  • Excellent communication, organizational, problem solving, and customer relations skills.
  • Ability to read and interpret documents such as Engineering drawings, specifications, and procedures.
  • The ability to travel domestically and internationally and work occasional weekends.

Preferred:
  • At least 3 years' experience working with Medical Device manufacturer involving lasers and optics.

PHYSICAL DEMANDS
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Field Service Engineer's job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the Field Service Engineer's duties and responsibilities.
The employee must lift, move, and control physical inventory, office supplies, or stored records weighing up to 50 pounds on a regular basis. Using one's own hands and arms in handling, installing, positioning, and moving materials, and/or in manipulating things.
WORK ENVIRONMENT
While performing the duties of the Field Service Engineer, the employee will work out of their home office. They will be required to travel frequently in order to repair and maintain the systems at customer sites. While performing the duties of this position, the employee works near and around moving mechanical parts, and is exposed to laser radiation, and vibration. The noise level in the work environment is usually moderate.
In addition to a competitive salary, below are further benefits/rewards offered by LENSAR, Inc.:
-Annual bonus opportunity
-Company matched 401(k) plan with eligibility day one and immediate vesting
-Employee Stock Purchase Plan (ESPP) and other company equity programs
-Employer-sponsored comprehensive health plans- medical/dental/vision
-Employer-paid disability insurance
-Voluntary life insurance
-Generous company holiday schedule
-Paid time off program
-Company-wide paid shutdown during the holidays