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Remote Automotive Field Service Engineer Jobs in Chicago, IL

Job Title: Field Service Engineer II You will seek to ensure that all customers have an ideal ... To provide phone support and remote troubleshooting as well as dispatch for on-site service needs ...

Job Title: Field Service Engineer II You will seek to ensure that all customers have an ideal ... To provide phone support and remote troubleshooting as well as dispatch for on-site service needs ...

The Field Service Engineer will be responsible for customer satisfaction in all aspects of the job ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

The Field Service Engineer will be responsible for customer satisfaction in all aspects of the job ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

The Field Service Engineer will be responsible for customer satisfaction in all aspects of the job ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

The Field Service Engineer will be responsible for customer satisfaction in all aspects of the job ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

The Field Service Engineer will be responsible for customer satisfaction in all aspects of the job ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

The Field Service Engineer will be responsible for customer satisfaction in all aspects of the job ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

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Remote Automotive Field Service Engineer information

See Chicago, IL salary details

$37.6K

$73.4K

$108.7K

How much do remote automotive field service engineer jobs pay per year?

As of Aug 11, 2026, the average yearly pay for remote automotive field service engineer in Chicago, IL is $73,367.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,700.00 and $87,000.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a remote automotive field service engineer?

To thrive as a Remote Automotive Field Service Engineer, you need a strong background in automotive engineering, diagnostics, and repair, typically supported by a relevant engineering degree or technical certification. Familiarity with diagnostic software, remote troubleshooting tools, and OEM-specific systems is essential for addressing vehicle issues remotely. Excellent communication, problem-solving, and self-management skills help you coordinate with clients and teams from a distance. These skills and qualities are crucial for delivering effective technical support, ensuring customer satisfaction, and maintaining high service standards in a remote work environment.

What is a remote automotive field service engineer?

Remote Automotive Field Service Engineers are professionals who provide technical support, maintenance, and repair services for automotive systems and equipment, often working from a remote location or traveling to customer sites. They diagnose issues, perform troubleshooting, and guide clients through repairs, sometimes using virtual tools or remote diagnostics. Their role is crucial in ensuring vehicles and automotive equipment operate efficiently, especially when on-site manufacturer support is not readily available. These engineers often work for automotive manufacturers, dealerships, or third-party service providers, combining technical expertise with strong customer service skills.

How does a remote automotive field service engineer typically collaborate with on-site teams and clients to resolve technical issues?

As a Remote Automotive Field Service Engineer, you'll often work closely with both on-site technicians and clients to diagnose and resolve complex vehicle issues. This collaboration usually involves virtual meetings, remote diagnostics, and providing step-by-step guidance using digital tools or video calls. Communication skills are essential, as you'll need to translate technical information clearly and ensure that on-site teams can implement your recommendations effectively. Building strong relationships with clients and team members is key to successful problem-solving and customer satisfaction.

What is the difference between Remote Automotive Field Service Engineer vs Mobile Automotive Technician?

AspectRemote Automotive Field Service EngineerMobile Automotive Technician
CertificationsASE certifications, relevant automotive certificationsASE certifications, relevant automotive certifications
Work EnvironmentRemote support, on-site visits, field serviceOn-site customer locations, mobile service vans
Employer & Industry UsageManufacturers, service providers, fleet companiesAuto repair shops, dealerships, service fleets

The Remote Automotive Field Service Engineer primarily provides remote technical support and occasional on-site service, often working with manufacturers or fleet companies. In contrast, Mobile Automotive Technicians perform hands-on repairs directly at customer locations using mobile service vans. Both roles require similar certifications and industry knowledge, but their work environments and daily tasks differ significantly.

What are the most commonly searched types of Automotive Field Service Engineer jobs in Chicago, IL? The most popular types of Automotive Field Service Engineer jobs in Chicago, IL are:
What are popular job titles related to Remote Automotive Field Service Engineer jobs in Chicago, IL? For Remote Automotive Field Service Engineer jobs in Chicago, IL, the most frequently searched job titles are:
What cities near Chicago, IL are hiring for Remote Automotive Field Service Engineer jobs? Cities near Chicago, IL with the most Remote Automotive Field Service Engineer job openings:
Infographic showing various Remote Automotive Field Service Engineer job openings in Chicago, IL as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $73,367 per year, or $35.3 per hour.

Field Service Engineer (FIELD REMOTE- Chicago, IL)

PerkinElmer

Chicago, IL • On-site, Remote

Full-time

Re-posted 12 days ago


PerkinElmer rating

8.3

Company rating: 8.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Job Title
Field Service Engineer (FIELD REMOTE- Chicago, IL)
Location(s)
US Remote - IL
Job Description
The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking.
Location: Remote field work servicing customers in the Chicago, IL area.
Job Responsibilities:
  • Install, maintain, validate and repair PerkinElmer and/or multivendor instrumentation at customer site with best-in-class service
  • Provide troubleshooting, repair, and qualification services for customers including warranty services within a prescribed time frame and established maintenance protocols.
  • Communicate service offerings including training, support, software, laboratory services products and field upgrades
  • Partner with our customers to understand their analytical workflow and applications
  • Demonstrate knowledge of and adherence to the installation, warranty, and service agreement documentation standards
  • Contribute to account profitability through efficient execution and service delivery
  • Perform timely uploads and downloads of required service data to ensure the integrity of service system(s)
  • Maintain assigned assets including tools, test equipment (MTE), telecommunication equipment, assigned service parts inventory, etc.
  • Proactively develop technical and soft skills to maintain and enhance PerkinElmer's value proposition to the customer
  • Enhance PerkinElmer's product quality by proactively reporting improvement opportunities via the quality notification process
  • Seek higher level certification through participation in company sponsored training & development offerings
  • Complete all administrative tasks to include but not limited to time reporting, assigned training, etc.
  • Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job at any time
Critical Skills:
  • Outstanding interpersonal, written, and verbal communication skills
  • Technical problem-solving skills and attention to detail
  • Outstanding customer service skills complemented by an ability to listen to and interpret client requests.
  • Aptitude for technical and practical matters.
  • MS Office Skills: Outlook, PowerPoint, Word.
  • Excellent interpersonal skills; excellent team player with customer satisfaction focus
  • Ability to follow written and verbal directions, read and understand technical bulletins and service manuals, work under time constraints, maintain alertness and concentration, work safely with potential electrical, chemical, radiologic, and biologic hazards using universal precautions

Basic Qualification:
  • Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 2 years direct experience with repair of laboratory equipment OR
  • Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 4 years direct experience with repair of laboratory equipment OR
  • High School Diploma plus 10 years direct experience with repair of laboratory equipment

Preferred Qualifications:
  • Experience using Microsoft 365
  • Detailed knowledge of analytical equipment, laboratory environment, and/or instrument control software
  • Ability to travel by air, vehicle and/or other means of transportation as business requires. Travel will vary depending on territory requirements and/or customer base.
  • Must have a valid driver's license. While performing the duties of this position you must always maintain safe motor vehicle operation
  • Vendor issued certification on relevant laboratory equipment
  • Knowledge of laboratory safety practices as defined by the Company and/or the customer's site safety code

Working Environment:
  • Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory.
  • Job pace may be fast and job completion demands may be high.
  • Must be able to remain in a stationary position more than 25% of the time
  • The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function.
  • Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds).
  • Specific vision abilities required by this position include without limitation, the ability to observe details at close range distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position.
  • Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer.
  • Employee may be required to handle hazardous waste according to local, state, and federal regulations. Duties may include identifying, handling, generating, accumulating, storing and labeling hazardous waste.
  • Potential risk to lab-based hazards including but not limited to extreme temperature, biological materials, and hazardous chemicals.
  • May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator as protection against hazards present in the laboratory environment.

The annual compensation range for this full-time position is $58,760.00 to $79,000.00. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.
PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

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