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Remote Atm Operations Jobs (NOW HIRING)

PNC Bank

These include managing the cash needs for our branch and ATM networks, printing and mailing ... Location & Schedule Remote position based in the Phoenix, AZ area. Requires occasional in-office ...

Brink's Incorporated

Product Support Manager

... Remote About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and ... Our network of operations in 51 countries serves customers in more than 100 countries. We believe ...

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How much do remote atm operations jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for remote atm operations in the United States is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.29 per hour, depending on experience, location, and employer.

What are some typical challenges faced in a Remote ATM Operations role, and how are they addressed?

Professionals in Remote ATM Operations often encounter challenges such as real-time monitoring of multiple machines, rapid incident response, and ensuring minimal downtime during outages or maintenance. Addressing these challenges requires strong analytical skills, effective use of monitoring software, and clear communication with on-site technicians and financial institutions. Team members usually work collaboratively, sharing updates and troubleshooting strategies to resolve issues quickly and maintain high service levels for end users.

What are the key skills and qualifications needed to thrive as a Remote ATM Operations Specialist, and why are they important?

To thrive as a Remote ATM Operations Specialist, you need strong analytical skills, attention to detail, and a background in finance or IT, often supported by relevant experience or certifications such as CompTIA Security+ or equivalent. Familiarity with ATM management software, remote monitoring tools, and incident tracking systems is typically required. Strong problem-solving abilities, effective communication, and reliability are crucial soft skills for managing incidents and coordinating with teams. These skills ensure efficient ATM network operations, rapid issue resolution, and secure financial transactions.

What are Remote ATM Operations?

Remote ATM Operations refer to the management and monitoring of Automated Teller Machines (ATMs) from a remote location, rather than on-site. Professionals in this field are responsible for ensuring ATM availability, performing troubleshooting, managing software updates, and overseeing cash levels through digital systems. This role often involves using specialized software to detect and resolve issues quickly, reducing downtime and the need for physical intervention. Remote ATM operators play a crucial role in maintaining the security and efficiency of ATM networks for banks and financial institutions.
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What are the most commonly searched types of Atm Operations jobs? The most popular types of Atm Operations jobs are:
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Remote Atm Operations jobs near you
Infographic showing various Remote Atm Operations job openings in the United States as of July 2026, with employment types broken down into 79% Full Time, 4% Part Time, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $54,588 per year, or $26.2 per hour.
Service Operations Representative(100% Remote)

Service Operations Representative(100% Remote)

Three Point Solutions, Inc.

North Canton, OH • On-site, Remote

Contractor

Posted 19 days ago

Job description

Job Title: Service Ops Representative (100% Remote)
Client: ATM Machine Manufacturing Industry
Duration: 09 months contract role
Location: North Canton, OH 44720 (100% remote)
Shift: Mon-Fri/ 8:00am - 5:00pm
Pay Rate : USD 17.00 /hr
Job Description:
Responsibilities:
As the single point of contact (SPOC), this position focuses on providing outstanding customer and technical service in support of managed services bank customers' ATM network. Reporting to the Team Manager, the Service Operations Representative is responsible for interacting with the client and third-party vendors to resolve issues using hardware and software systems through defined processes and techniques. Working in a 24/7/365 environment, the Service Operations Representative will ensure that all problems and questions are documented, researched, escalated as necessary, and monitored until resolved.
Essential Functions:
  • Monitor and administer Managed Services bank customers' ATM fleets to ensure SLAs related to processing and uptime availability are achieved.
  • Administer corrective actions to ensure expedient resolution.
  • Perform support desk functions such as taking customer calls and responding to email communications to resolve issues.
  • Document and provide timely updates on incidents as they occur.
  • Provide technical support to Managed Services Bank Customers, including troubleshooting and resolving technical problems related to hardware, software, and network systems, internal and external vendors, and third-party service providers.
  • Act as the primary escalation point for internal and external customers regarding issues on various Bank ATM terminals.
  • Perform related duties as required or requested by the Team Manager.

Qualifications:
Education:
  • HS diploma or equivalent required.
  • Some industry-specific (ATM, Financial, and/or IT) post-secondary, computer/technical education preferred.

Experience:
  • Minimum of 3 years in a similar role within technical customer service/support with a demonstrated customer focus and action-oriented approach.
  • Experience working in a contact center environment, with an understanding of equivalent operational experience.

Skills:
  • Strong technical, analytical, communication, and problem-solving skills.
  • Excellent interpersonal skills.
  • Autonomy, initiative, and a strong sense of accountability.
  • Strong computer skills with a working knowledge of MS Office applications (Word, Excel, and Outlook).
  • Ability to troubleshoot and solve problems over the phone or via email with a large degree of independence.
  • Commitment to providing excellent customer service in a fast-paced, multi-tasking environment.
  • Strong problem-solving and teamwork skills.
  • Capacity to meet deadlines and work under pressure with a strong sense of accountability.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • Bilingual skills (e.g., English/French) are an asset but not required.

Additional Requirements:
  • Performs other related responsibilities, as assigned, to support specific department/business needs.

This role is essential for maintaining the performance and reliability of the ATM network for managed services bank customers, ensuring high standards of customer service and technical support.
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