Description
Location: ย Remote OR Hybrid
Youโre the kind of person who helps others succeed.
Youโre sharp, resourceful, and calm under pressureโthe one people count on when technology misbehaves. You love solving problems, restoring order, and creating moments where others can breathe again because youโve got it handled.
But lately, you might be craving a team that matches your standardsโwhere doing great work and helping others thrive go hand in hand.
Thatโs where Endsight comes in.
Who We Are
Endsight is a fast-growing IT Managed Service Provider built on one core belief:
When we help others thrive, we thrive too.
We partner with small and mid-sized organizationsโincluding nonprofitsโto ensure their technology performs flawlessly so they can focus on what they do best.
Weโre a team that learns fast, leans in, and looks out for one another. Life here feels like being part of a great universityโyouโll grow quickly, connect deeply, and do work that truly matters.
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Benefits:
- Medical- Company pays 100% of the base plan for the employee and family
- Dental & Vision
- 401(k) with employer matching
- Accrued Paid Time Off
- 9 Paid Holidays
- Career Pathing
Purpose
Our System Engineers are responsible for designing, implementing, and supporting a variety of infrastructure and cloud-based technology solutions for clients. This role independently manages technical projects and implementations while collaborating with other departments and support teams as needed to deliver successful client outcomes.
The ideal candidate is highly self-motivated, organized, and comfortable owning projects from discovery through deployment in a fast-paced managed services environment.
What You'll Do
Infrastructure & Network Engineering
- ย Implement and support firewall, VPN, routing, switching, and wireless networking solutionsย
- ย Assist with client network discovery, documentation, and infrastructure assessmentsย
- ย Design and deploy wireless networking solutions across various client environmentsย
- ย Support virtualization and remote access technologies including VMware, Hyper-V, RDS, Citrix, and VPN solutionsย
Microsoft & Cloud Technologies
- ย Support Windows Server and Active Directory environmentsย
- ย Assist with Microsoft 365, SharePoint, Azure, and Azure Virtual Desktop deployments and migrationsย
- ย Support Office 365 and G Suite environmentsย
- ย Assist with cloud infrastructure administration and modernization initiativesย
Client & Project Support
- Independently lead technical projects, deployments, upgrades, and infrastructure implementations
- Collaborate with other departments and technical resources to deliver successful client solutions
- Troubleshoot infrastructure and systems-related issues across multiple technologies
- Maintain accurate technical documentation, project notes, and client communication
- Manage priorities effectively while handling multiple client environments and projects
- Adapt to evolving technologies and changing business requirements
What Weโre Looking For
Required Qualifications
- ย Preferred 3+ years of IT project experienceย
- ย Strong experience with Microsoft technologies including SharePoint, Azure, and Azure Virtual Desktopย
- ย Excellent customer service and communication skillsย
- ย Strong analytical and problem-solving abilitiesย
- ย Ability to quickly learn new technologies and adapt to changing environmentsย
- ย Ability to collaborate effectively within a team environmentย
- ย Strong organizational and time management skills with the ability to manage multiple priorities
Preferred Qualifications
- ย Bachelorโs degree in a related field or equivalent experienceย
- ย Previous Managed Services Provider (MSP) experience highly preferredย
- ย Experience with PSA and/or RMM platforms preferredย
Certifications Preferred--One or more of the following certifications is preferred:
- ย CCNA or equivalent networking certificationย
- ย CompTIA Network+ or Security+ย
- ย Microsoft Server or Cloud certificationsย
- ย VMware certifications
You will be working with the following technologies on a daily basis:
- Microsoft Windows and Mac
- Microsoft Windows Server/Active Directory
- Office 365 / G Suite
- Microsoft Azureย
- Microsoft SQL
- Microsoft Exchange
- SonicWALL, Cisco
- Remote Access: RDS, Citrix, VPN
- Virtualization: VMware, Microsoft Hyper-Vย
- Wireless: Ruckus, Unifi, Meraki