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How much do remote assistant jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote assistant in Michigan is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $12.03 and $23.22 per hour, depending on experience, location, and employer.

What Does a Remote Assistant Do?

Remote assistants provide support to staff and executives at a company. Some organizations use remote assistants as customer service agents who are the first point of contact for clients when they call in for information on products or services. Many remote assistants work exclusively with managers and executives, but some are assigned to help specific teams or departments. As a remote assistant, you may help schedule meetings, coordinate travel arrangements, assign tasks, respond to calls and emails, and set up appointments. You may be required to use virtual office software to coordinate with other employees and prioritize job duties with varying deadlines. If you work for an international company, you may be asked to work unusual hours to provide support to employees around the world in different time zones.

What are the key skills and qualifications needed to thrive as a Remote Assistant, and why are they important?

To thrive as a Remote Assistant, you need strong organizational skills, attention to detail, and proficiency in administrative tasks, often supported by prior experience or a relevant diploma. Familiarity with productivity tools such as Microsoft Office, Google Workspace, project management software, and communication platforms like Slack or Zoom is typically required. Excellent time management, self-motivation, and effective written and verbal communication help you stand out in this remote role. These skills and qualities are crucial for efficiently supporting clients or teams from a distance and ensuring seamless virtual operations.

How do Remote Assistants effectively manage communication across different time zones within a distributed team?

Remote Assistants often support teams and clients located around the world, which can make coordinating schedules and real-time communication challenging. Most successful Remote Assistants rely on clear protocols, such as shared calendars, regular check-ins, and asynchronous communication tools like email and project management platforms. It's important to proactively clarify preferred communication windows and establish expectations for response times. This approach helps ensure smooth collaboration and minimizes miscommunication, even when team members are not online simultaneously.

What is a Remote Assistant?

A Remote Assistant is a professional who provides administrative, technical, or creative support to businesses or individuals from a remote location. Their duties may include managing emails, scheduling appointments, data entry, customer service, social media management, and more. Remote Assistants use digital communication tools to collaborate with their employers, making this role ideal for flexible, location-independent work. This position is often referred to as a Virtual Assistant, and is popular among freelancers and remote workers.

What is the difference between Remote Assistant vs Virtual Assistant?

AspectRemote AssistantVirtual Assistant
CredentialsOften no formal certification required, but administrative or technical skills preferredTypically no formal certification, but administrative, communication, and technical skills are common
Work EnvironmentRemote, often part-time or freelance, working from home or any locationRemote, usually freelance or contracted, working from home or remote offices
Employer & Industry UsageUsed across various industries for administrative support, customer service, or technical tasksCommonly used in administrative, marketing, and customer service sectors for support tasks
Search & Comparison IntentPeople compare to Virtual Assistant to understand scope, tasks, and flexibility

Both Remote Assistants and Virtual Assistants work remotely providing administrative or support services. While their roles overlap significantly, Remote Assistants may sometimes handle more technical or specialized tasks, depending on their skills. Understanding these differences helps job seekers and employers find the right fit for their needs.

More about Remote Assistant jobs
What are the most commonly searched types of Remote jobs in Michigan? The most popular types of Remote jobs in Michigan are:
What are popular job titles related to Remote Assistant jobs in Michigan? For Remote Assistant jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Assistant jobs in Michigan look for? The top searched job categories for Remote Assistant jobs in Michigan are:
What cities in Michigan are hiring for Remote Assistant jobs? Cities in Michigan with the most Remote Assistant job openings:
Remote Assistant jobs near you
Infographic showing various Remote Assistant job openings in Michigan as of May 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% Remote job distribution, with an average salary of $37,500 per year, or $18 per hour.
Servicing Assistant I (PT/REMOTE)

Servicing Assistant I (PT/REMOTE)

Member First Mortgage LLC

Grand Rapids, MI • On-site, Remote

Part-time

Medical, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Servicing Assistant IJob Details

Job Location: Grand Rapids, MI
Remote Type: Remote
Position Type: Part-Time
Schedule: Monday–Friday, between 8:30 AM–5:00 PM (varying part-time hours)

Description

Member First Mortgage is seeking a detail-oriented, organized, and customer-service-driven Servicing Assistant I to support our Servicing Department. This role provides telephone and electronic support to borrowers and assists internal teams with mortgage servicing tasks, ensuring accurate and timely processing of member requests.

You will serve as a key point of contact within the department, handling member inquiries, assisting with documentation, and supporting daily operational tasks. The ideal candidate has basic knowledge of mortgage documents, familiarity with Microsoft Office applications, strong attention to detail, and the ability to pivot between tasks while following detailed instructions.

Founded on the credit union philosophy of “People Helping People,” Member First Mortgage provides full-service mortgage solutions to over 200 credit unions nationwide. Our commitment to honesty, integrity, and exceptional service creates a supportive, collaborative, and rewarding workplace.

Benefits We Offer:

  • Generous and competitive healthcare packages
  • Employer paid short-term and long-term disability
  • Employer paid Life Insurance
  • 100% Employer paid Vision
  • 401K Plan with match
  • 20 days PTO - no waiting periods!
  • Fun, laid back, and collaborative team environment.
Responsibilities:

  • Respond to member calls, emails, and voicemails regarding mortgage servicing inquiries.

  • Assist with mortgage documentation, payment updates, and account maintenance.

  • Follow detailed instructions to complete assigned tasks accurately and efficiently.

  • Maintain accurate documentation of all communications and actions in internal systems.

  • Pivot between different tasks and support various departmental projects as needed.

  • Work independently while collaborating with team members to ensure high service levels.

  • Escalate complex issues or concerns to the appropriate team member.

  • Perform other related duties as assigned.

Experience:

  • 0–2 years of experience in a customer service or office environment preferred.
  • Basic knowledge of mortgage documents is helpful.

  • Experience in a mortgage servicing or financial environment is a plus.

Education:

  • High school diploma or GED required.

  • Additional coursework or education in finance, business, or related field preferred.

Required Skills:

  • Strong customer service mindset with relationship-building skills.

  • Basic knowledge of mortgage documents and servicing terminology.

  • Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and Teams.

  • Detail-oriented and highly organized.

  • Ability to follow detailed instructions and work independently.

  • Ability to pivot between multiple tasks efficiently.

  • Strong communication skills, both verbal and written.

  • Ability to handle confidential information with discretion and professionalism.

Physical Requirements: While performing the duties of this job, the employee is regularly required to sit, stand, and walk. The employee must occasionally lift and/or move up to 20 pounds. Extended hours in front of a computer screen, use of hands and fingers, and speaking/listening on the telephone are frequently required.

Work Environment: This position operates in an office or remote office setting. Hybrid or remote options may be available based on business needs. Candidates must be able to meet department scheduling and operational requirements.

If you are looking for a company that is dedicated to your success and is ethically motivated to provide exceptional member service, we encourage you to apply!


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