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Ticketing Assistant Jobs in Michigan (NOW HIRING)

MPS Group

Administrative Assistant

Traverse City, MI · On-site

$18 - $24.25/hr

Company is seeking a detail-oriented and organized Administrative Assistant to support our daily ... Familiarity with vendor management systems or job ticketing platforms (such as MISS DIG)

Michigan Virtual

Customer Care Assistant

Lansing, MI · On-site

$17.55 - $19.61/hr

Service is provided by answering inquiries via the phone and an online ticketing system, and other ... The Customer Care Assistant also conducts course audits to maintain quality and ensure ...

Citi Trends

Assistant Manager

Flint, MI · On-site

Oversee inventory flow, including markdowns, ticketing, and clearance management, while maintaining ... Assistant Store Managers must work their scheduled hours per week and perform the essential ...

Citi Trends

Assistant Manager

Flint, MI · On-site

... ticketing, and clearance management, while maintaining accurate pricing and organized stockrooms ... Assistant Store Managers must work their scheduled hours per week and perform the essential ...

KLA Laboratories, Inc.

Network Tech CE

Dearborn, MI

$21.75 - $27.75/hr

Support planned and unplanned client facility power downs * Assist with escalating any identified ... Use the client Incident Ticketing system (NIRD) and Change Control systems * Ensure all change and ...

Blake's Orchard and Cider Mill

Haunt Manager

Armada, MI · On-site

... Assistant Haunt Managers and two Haunt Leads to bring it to life, night after night, reporting to ... ticketing: partner with Marketing on promotional dates and timelines, and manage ticketing and ...

Blakes Payroll Group LLC

Haunt Manager

Armada, MI

... Assistant Haunt Managers and two Haunt Leads to bring it to life, night after night, reporting to ... ticketing: partner with Marketing on promotional dates and timelines, and manage ticketing and ...

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Ticketing Assistant information

See Michigan salary details

$5

$17

$29

How much do ticketing assistant jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for ticketing assistant in Michigan is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $18.65 per hour, depending on experience, location, and employer.

What is a ticketing assistant?

Ticketing Assistants are professionals responsible for managing ticket sales and customer service for events, transportation, or venues. Their duties typically include processing ticket purchases, assisting customers with inquiries or issues, and handling refunds or exchanges. They may work at box offices, call centers, or online platforms, ensuring a smooth ticketing experience for patrons. Excellent communication and organizational skills are important for this role.

What are the key skills and qualifications needed to thrive as a ticketing assistant, and why are they important?

To thrive as a Ticketing Assistant, you need strong organizational abilities, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with ticketing software systems, point-of-sale platforms, and customer relationship management tools is typically required. Excellent communication, problem-solving skills, and a customer-focused attitude help you stand out in this role. These skills ensure efficient ticket processing, positive customer experiences, and smooth event operations.

What are some common challenges faced by ticketing assistants, and how can they be managed effectively?

Ticketing Assistants often face challenges such as handling high volumes of customer inquiries during peak event periods and resolving last-minute ticketing issues. Managing these situations effectively requires strong organizational skills, the ability to stay calm under pressure, and clear communication with both customers and team members. Familiarity with ticketing software and a proactive approach to problem-solving can help streamline workflows and ensure a positive customer experience. Collaborating closely with event coordinators and the box office team is also essential to address any unexpected changes swiftly.

What is the difference between Ticketing Assistant vs Customer Service Representative?

AspectTicketing AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentTicketing offices, transportation hubs, event venuesCall centers, retail, service counters
Industry UsageTransportation, entertainment, event managementRetail, hospitality, telecommunications
Common Search/ComparisonTicketing Assistant vs Customer Service Representative

The Ticketing Assistant primarily handles ticket sales, reservations, and related customer inquiries within transportation or event settings. In contrast, a Customer Service Representative provides broader support across various industries, focusing on resolving customer issues and inquiries. While both roles require strong communication skills and basic computer knowledge, Ticketing Assistants specialize in ticketing systems and event-specific tasks, making them distinct in their focus and work environment.

What are the most commonly searched types of Ticketing jobs in Michigan?

The most popular types of Ticketing jobs in Michigan are:

What are popular job titles related to Ticketing Assistant jobs in Michigan?

For Ticketing Assistant jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Ticketing Assistant jobs in Michigan look for?

The top searched job categories for Ticketing Assistant jobs in Michigan are:

What cities in Michigan are hiring for Ticketing Assistant jobs?

Cities in Michigan with the most Ticketing Assistant job openings:

Ticketing Assistant jobs near you

Administrative Assistant

Traverse City, MI

MPS Group, Inc.
See more jobs at MPS Group, Inc.external

$16.75 - $22.50/hr

Full-time

Posted 24 days ago

Job description

Doug's Underground Service, a MPS Group, Inc. Company is seeking a detail-oriented and organized Administrative Assistant to support our daily office operations in Traverse City, MI. Thia individual will have strong computer skills, excellent communication, and the ability to manage multiple administrative responsibilities accurately and efficiently.
Shift Details:
Shift: 1st Shift
Schedule: Monday- Friday, 7:00 a.m. - 4:00 p.m.
Responsibilities and Job Duties:
  • Enter and maintain data in various spreadsheets and internal systems.
  • Process and track MISS DIG tickets.
  • Perform scheduling and calendar coordination for team members and field operations.
  • Maintain organized records and documentation.
  • Manage incoming calls and correspondence (phone and email).
  • Create and update reports and tracking logs as needed.
  • Support general office and administrative functions as assigned.
Requirements and Qualifications:
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Teams).
  • Strong attention to detail and accuracy.
  • Excellent written and verbal communication skills.
  • Ability to multitask and prioritize work effectively.
Preferred Qualifications:
  • Familiarity with vendor management systems or job ticketing platforms (such as MISS DIG).
  • Experience in construction, utilities, or service-based business environment.
  • Experience with scheduling or administrative coordination.

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