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Remote Application Support Jobs in Madison, WI (NOW HIRING)

Wisconsin

Software Engineer/Developer III

Madison, WI · On-site +1

$90K/yr

... application process. Job Category: Academic Staff Employment Type: Regular Job Profile: Software ... We will be happy to support and address questions about remote work or travel during the interview ...

Wisconsin

InterPro Financial Specialist II

Madison, WI · On-site +1

$23/hr

Remote schedule will be determined at time of hire with the expectation of being in the office as ... application of relevant regulatory requirements to ensure accurate and compliant support.

Wisconsin

AI Technical Lead

Madison, WI · On-site +1

$115K - $140K/yr

Remote work requires successful candidates to possess their own high-speed internet and phone to ... wide supported services, systems, networks, and application problems according to established ...

Palmer Johnson

OEM Regional Sales Manager

Madison, WI · Remote

$80K - $120K/yr

... support. With more than 45 years of experience, we believe our people are our greatest asset and ... This is a remote role, but the candidate must be located in the Midwest to best be able to serve ...

Urrly

Telehealth Nurse Practitioner

Madison, WI · Remote

$600 - $720/day

Location/Type: Wisconsin Remote (No travel) * Pay: $600-$720/day (1099 contractor, based on ... Our client is a fast-growing healthcare organization supporting Medicare and Medicaid populations ...

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Showing results 21-40

All JobsApplication Support JobsRemote Application Support JobsRemote Application Support Jobs in Madison, WI

Remote Application Support information

See Madison, WI salary details

$31.2K

$162.4K

$207.6K

How much do remote application support jobs pay per year?

As of Aug 8, 2026, the average yearly pay for remote application support in Madison, WI is $162,418.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,800.00 and $206,600.00 per year, depending on experience, location, and employer.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

More about Remote Application Support jobs
What are the most commonly searched types of Application Support jobs in Madison, WI? The most popular types of Application Support jobs in Madison, WI are:
What job categories do people searching Remote Application Support jobs in Madison, WI look for? The top searched job categories for Remote Application Support jobs in Madison, WI are:
What cities near Madison, WI are hiring for Remote Application Support jobs? Cities near Madison, WI with the most Remote Application Support job openings:
Remote Application Support jobs near you
Infographic showing various Remote Application Support job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $162,418 per year, or $78.1 per hour.

1.20. WebSphere Administrator

Focused HR Solutions

Madison, WI • Remote

Full-time

Re-posted 10 days ago

Job description

Must be Local WI to APPLY. 
Candidate will be allowed to work mostly remote. All work – remote included – must be done in wisconsin. Candidate must be a currently reside in wisconsin. Candidates not currently located in wisconsin will not be considered and should not be submitted. (candidate must work CST business hours)
 
Our direct client has an opening for a WebSphere Administrator # 129675. This position is for 12+ months, with option of extension, and will be worked mostly remote within the State of WI (Candidate must work CST business hours).
 
If you are interested, please submit the following:
  • Your Current Resume.
  • Your Hourly Rate.

Below is the job description – Resumes due ASAP 
 
Job Description:
  • Top Required Skills & Years of Experience: (5+ years)
  • Installation, maintenance, administration and monitoring of the WebSphere Software in a multi-platform environment (Linux and Windows).
  • Proactive resolution of problems and/or alerts received by various monitoring and management systems.
  • Resolution of connectivity problems, assisting users, and debugging problems.
  • Hands-on technical experience in support of software tools such as WebSphere Application Server and WebSphere Portal.
 
Nice to Have Skills:
  • Provide a broad range of technical skills in support of all WebSphere customers.
  • Training and/or experience with scripting tools such as Bash, Korn, and Jython.
  • Knowledge of change management best practices in a complex hosting environment.
 
Description:
Responsibilities:
  • Provide support for various departments’ applications running on WebSphere and IBM WebSphere MQ.
  • Responsible for the installation, maintenance, support, and configuration of hardware and software.
  • Responsible for application deployments.
  • Maintain and update infrastructure documentation.
  • Complete implementation of security policies and filters associated with the tools.
  • Provide additional troubleshooting support.

Qualifications/Required Skills:
  • Experience with installation, maintenance, administration and monitoring of the WebSphere Software in a multi-platform environment (Linux and Windows) (5).
  • Ability to provide proactive resolution of problems and/or alerts received by various monitoring and management systems.
  • Ability to provide resolution of connectivity problems, assisting users, and debugging problems.
  • Hands-on technical experience in support of software tools such as WebSphere Application Server.
  • Experience with a broad range of technical skills in support of all WebSphere customers.
  • Training and/or experience with scripting tools such as Bash, Korn, and Jython.
  • Knowledge of change management best practices in a complex hosting environment. 

By replying to this job advertisement, I agree I want to receive additional job advertisements from Focused HR Solutions, including email, phone and mail to the contact information I am submitting. I consent to Focused HR Solutions, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime. 
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About Focuses HR Solutions

Sourced by ZipRecruiter

Focused HR Solutions is a Certified Women Business Enterprise by WBENC. FHR is a full service staffing firm that assists clients nationwide with supplemental staff for their information technology departments on a contract, contract to hire, and direct hire basis. Our team has extensive experience providing full service staffing needs to small, medium and large clients. Focused HR Solutions provides services to technology-driven clients that include many of the most prominent firms in the United States. Our client base includes State and Local Governments, Software Vendors, top Fortune 500 Companies, as well as companies in the automotive, retail, financial, health care, and telecommunication industries. At Focused HR Solutions, we utilize technology to market our candidate’s skills and fulfill our client’s job assignments guaranteed.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Scottsdale, AZ, US

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