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Remote Application Support Jobs in Delavan, WI (NOW HIRING)

Follett Software, LLC

Desktop Support Technician

Mchenry, IL · On-site +1

$20 - $25.25/hr

The person in this role will support employees across in-office, remote, and global environments ... application issues in a timely and accurate manner • Support SaaS applications, user accounts ...

AccuLynx

Full-Time Customer Support Agent

Beloit, WI · On-site +1

$17.75 - $23.75/hr

... based application * Handle customer complaints, provide appropriate solutions and alternatives ... remote work is not an option at this time. Applicants must be able to work legally within the ...

Acculynx

Full-Time Customer Support Agent

Beloit, WI · On-site +1

$17.75 - $23.75/hr

... based application * Handle customer complaints, provide appropriate solutions and alternatives ... remote work is not an option at this time. Applicants must be able to work legally within the ...

Avidity Science LLC

Sales Coordinator

Waterford, WI · Remote

$55K - $70K/yr

Job Type: Full-time, Remote Key Job Responsibilities: * Support Sales team with quotes, proposals ... and application for lab water systems * Communicate pre-installation requirements and ensure ...

Aston Carter

Controller

Delavan, WI · Remote

$52.88 - $62.50/hr

... remote position. Application Deadline This position is anticipated to close on Jun 19, 2026. About ... We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing ...

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All JobsApplication Support JobsRemote Application Support JobsRemote Application Support Jobs in Delavan, WI

Remote Application Support information

See Delavan, WI salary details

$27.7K

$143.8K

$183.8K

How much do remote application support jobs pay per year?

As of Jun 10, 2026, the average yearly pay for remote application support in Delavan, WI is $143,828.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,700.00 and $182,900.00 per year, depending on experience, location, and employer.

What is a Remote Application Support role?

A Remote Application Support role involves providing technical assistance and troubleshooting for software applications from a remote location. Professionals in this position help users resolve issues, monitor application performance, and ensure smooth operation of software systems. They often work with end-users, IT teams, and developers to identify and fix problems, manage updates, and offer guidance on best practices. This role typically requires strong communication skills, technical knowledge, and the ability to diagnose and resolve issues efficiently without on-site presence.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the key skills and qualifications needed to thrive as a Remote Application Support professional, and why are they important?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by Remote Application Support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What Are Remote Application Support Jobs?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

More about Remote Application Support jobs
What cities near Delavan, WI are hiring for Remote Application Support jobs? Cities near Delavan, WI with the most Remote Application Support job openings:
Remote Application Support jobs near you
Senior Application Engineer

Senior Application Engineer

Field Fastener

Machesney Park, IL • Remote

$90K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

Company Overview:
 
Field is a family-owned global supplier of fasteners, "C" commodities, inventory management services, and technical support. We currently have locations in Rockford, IL (headquarters), Texas, South Carolina, Ohio, Oregon, Mexico, and Taiwan. For over 30 years, Field has grown an average of 19% annually because of its dedication to lowering our customers overall cost and improving quality through a technical approach to fasteners. By joining Field, you will experience an exceptional culture built on Integrity, Commitment, Teamwork, Innovation, Flexibility, and Fun!  
Field was recognized by INC. magazine as one of the fastest growing privately owned companies in the USA. Field has been recognized nationally by Great Places to Work as one of the Best Small Companies in America, ranking #8 nationally among small companies and #5 nationally among manufacturing/production companies.  For several years, Field has been recognized locally by the Rockford Register Star as one of the top Employers in the area.
At Field, having a great culture is more than a priority - it's everything. 
 
For more information about our culture and company, please watch this Culture Video. 
 
All full-time positions at Field are eligible for benefits including Medical, Dental, Vision, Life Insurance, 401(k), Life Coaching, paid Vacation, paid Holidays, paid Volunteer Time, quarterly Bonuses, and more! 
Visit our Careers page for a complete list of benefit offerings.
 
Position Summary
  • This position will be responsible for leading highly technical projects, will be expected to make detailed presentations, demonstrate strong technical writing ability to create reports, and may be expected to train and mentor less experienced engineers.
  • This position reports to:  Engineering Manager
  • This position has direct reports:  None
  • Location:  Remote
Essential Duties and Responsibilities
  • Commit to FIELD's Mission Statement and Core Values.
  • Regular engagement with existing customers, potential customers, and current suppliers to provide extensive product and application knowledge, testing, presentations and other technical contributions.
  • Lead high-level projects and operating plan initiatives, develop cost saving initiatives.
  • Coach and mentor less experienced engineering team members.
  • Maintain effective communication with internal and external contacts and provide engineering information by answering questions and requests.  
  • Create and deliver effective presentations in order to communicate Field capabilities and results.
  • Analyze problems, develop and present alternative solutions and influence eventual outcomes.
  • Effectively work with a cross section of the company, including sales, engineering, quality, and account management. 
  • Create and deliver effective training on fasteners and fastening knowledge with the Field team and external customers.
  • Engage in ongoing formal training on fasteners and fastening to achieve desired results.
  • Take on additional responsibilities and demonstrate flexibility in both work schedule and work environment based on business needs.
Education and Experience
  • Bachelor's degree in Mechanical Engineering or 10+ years of application engineering experience.
  • Minimum 8+ years of fastener/fastening experience
  • Proficient on Microsoft Word, Excel, PowerPoint and Outlook; prior experience with CAD programs: Auto CAD, Solid Works or Pro/ENGINEER beneficial.
  • Experienced, results-driven and independent thinking; capable of taking on higher level projects and working with little to no direct supervision.
  • Work in a fast-paced, team-based environment.
  • Utilize strong time management, analytical, and leadership skills with a commitment to being detail oriented.
  • Be highly motivated, well organized, and results driven while working with limited direct supervision.
  • Thorough and demonstrated understanding of mechanical engineering principles.
  • Mechanical aptitude, mechanical hands-on, roll-up your sleeve desire.
  • Project management experience.
  • Able to utilize a wide range of technical and mechanical devices for testing.
  • Travel to support business activities between 25+ % which may include some overnight travel.
$90,000 - $110,000 a year
We are committed to protecting your privacy. All information provided during the application process is collected for recruitment and employment evaluation purposes only. We do not sell, rent, trade, or share applicant personal information with third-party marketing campaigns, advertising agencies, or external organizations not directly involved in the hiring process. Information is handled in accordance with applicable privacy and data protection laws.
 
Field provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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