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Remote Application Support Jobs in Decatur, AL (NOW HIRING)

Ultra

Software Engineer

Huntsville, AL · On-site +1

... application development. In this role, you will contribute to software development across the ... Austin, TX, Huntsville, AL, or Remote. Must be willing to travel up to 25% of the year to support ...

SOSi

Software Developer II

Huntsville, AL · On-site +1

... to enhance application performance and maintainability. * Support DevSecOps practices and ... Working conditions are normal for an office environment, with possible remote work options. Working ...

Priority1

Territory Manager-Remote

Decatur, AL · On-site +1

We hire talented individuals who will provide the best support and can quickly adapt to the rapidly ... If you have a disability and require assistance in this application process, please email talentacq ...

Priority1

Territory Manager-Remote

Huntsville, AL · On-site +1

We hire talented individuals who will provide the best support and can quickly adapt to the rapidly ... If you have a disability and require assistance in this application process, please email talentacq ...

Ultra

Associate Software Engineer

Huntsville, AL · On-site +1

... application development. This is a pipeline role designed to develop the next generation of ... Austin, TX, Huntsville, AL, or Remote. Must be willing to travel up to 25% of the year to support ...

ARLINGTON HOLDING COMPANY

REGIONAL MANAGER

Huntsville, AL · Remote

$77K - $104K/yr

Remote - Regional Travel Required | Full-Time | Exempt About the Role At Arlington Properties ... Employee Assistance Program (EAP) -- confidential counseling and support at no cost * Employee rent ...

ARLINGTON PROPERTIES LLC

REGIONAL MANAGER

Huntsville, AL · Remote

$77K - $104K/yr

Remote - Regional Travel Required | Full-Time | Exempt About the Role At Arlington Properties ... Employee Assistance Program (EAP) -- confidential counseling and support at no cost * Employee rent ...

Arlington Properties, Inc.

REGIONAL MANAGER

Huntsville, AL · On-site +1

$77K - $104K/yr

Remote - Regional Travel Required Full-Time Exempt About the Role At Arlington Properties, Regional ... Employee Assistance Program (EAP) - confidential counseling and support at no cost * Employee rent ...

ABB

Commercial Proposal Engineer

AL · Remote

Sales Support Manager __ Your role and responsibilities In this role, you will focus on the ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

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All JobsApplication Support JobsRemote Application Support JobsRemote Application Support Jobs in Decatur, AL

Remote Application Support information

See Decatur, AL salary details

$29.1K

$151.1K

$193.1K

How much do remote application support jobs pay per year?

As of Jul 21, 2026, the average yearly pay for remote application support in Decatur, AL is $151,107.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,400.00 and $192,200.00 per year, depending on experience, location, and employer.

What is a Remote Application Support role?

A Remote Application Support role involves providing technical assistance and troubleshooting for software applications from a remote location. Professionals in this position help users resolve issues, monitor application performance, and ensure smooth operation of software systems. They often work with end-users, IT teams, and developers to identify and fix problems, manage updates, and offer guidance on best practices. This role typically requires strong communication skills, technical knowledge, and the ability to diagnose and resolve issues efficiently without on-site presence.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the key skills and qualifications needed to thrive as a Remote Application Support professional, and why are they important?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by Remote Application Support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What Are Remote Application Support Jobs?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

More about Remote Application Support jobs
What are the most commonly searched types of Application Support jobs in Decatur, AL? The most popular types of Application Support jobs in Decatur, AL are:
What job categories do people searching Remote Application Support jobs in Decatur, AL look for? The top searched job categories for Remote Application Support jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Remote Application Support jobs? Cities near Decatur, AL with the most Remote Application Support job openings:
Remote Application Support jobs near you
Software Engineer

Software Engineer

Ultra

Huntsville, AL • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Company: Ultra Intelligence & Communications

Mission SolutionsPowering Decision

Join the team redefining defense technology. From engineering systems that save lives to leading programs that change the battlefield-find your place in the future of defense.

Mission Solutions

By joining our Mission Solutions business, you will be a member of a team dedicated to providing innovative solutions that streamline the preparation and execution of intricate, mission-critical operations. We focus on enhancing situational awareness, tactical command and control, and seamless video data exchange capabilities within a dynamic, multi-domain environment.

Job Description Ultra Mission Solutions is hiring mid-level Software Engineers to join the Mission Software team under the mentorship of one of our Solutions Architects, supporting high-demand programs and mission application development.

In this role, you will contribute to software development across the Mission Solutions portfolio, working alongside a senior Solutions Architect and leveraging modern AI tools to accelerate delivery. You will bring existing engineering experience to bear while continuing to grow toward a Solutions Architect track, taking ownership of features and supporting field and integration activities as needed.

Preferred locations: Austin, TX, Huntsville, AL, or Remote.

Must be willing to travel up to 25% of the year to support solution engineering in the field, support military exercises, and major integration events.

Required Qualifications:
Bachelor's Degree in Computer Science, Software Engineering, Computer Engineering, or a related STEM discipline (or equivalent experience)
2-8 years of software engineering experience
Demonstrated ability to deliver production software
Curiosity, initiative, and a collaborative mindset
Must be able to obtain a U.S. Secret Security Clearance; active clearance preferred
U.S. Citizenship required

Preferred Qualifications:
Active U.S. Secret or Top Secret security clearance
Exposure to AI/ML tooling and modern development workflows
Proficiency in Python, C++, Go, or similar languages
Experience in edge compute, mission systems, or rugged platforms
Interest in growing into a Solutions Architect role

#IC

#LI-hybrid

#LI-JK1

#LI-onsite

#LI-remote

Notice

Due to the nature of the programs we deliver for our customers, candidates may need to obtain the relevant security clearance or handle export-controlled material as defined by the role's requirements.

Our Benefits

Every employee is critical to our success, and as such, we offer a range of flexible employee benefits, including:

  • Annual Bonus - Annual Bonus - Performance Related

  • Competitive Paid Time Off (PTO) package plus 11 company holidays

  • Early finish on Friday

  • 401K w/ company match

  • Medical/Dental/Vision Benefits

  • Student Loan Assistance Program

  • Array of voluntary benefit offerings

Ultra I&C is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other legally protected state or federal classes.

We provide affirmative action in employment for qualified individuals with disabilities and protected veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. If you need an accommodation in any part of the application process, email careers@ultra-ic.com."

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