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Senior Application Support Specialist Jobs in Decatur, AL

Center Support Specialist

AL ยท On-site

$12 - $15/hr

As a Center Support Specialist, you'll be an important part of our team, assisting families at the ... Your application will go directly to the franchisee, and all hiring decisions will be made by the ...

The IT User Support Specialist is responsible for providing first-level technical support to all ... Enterprise Application Support: Provide first-level support for core business applications such as ...

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Senior Application Support Specialist information

See Decatur, AL salary details

$30.9K

$67.4K

$109.2K

How much do senior application support specialist jobs pay per year?

As of Jul 25, 2026, the average yearly pay for senior application support specialist in Decatur, AL is $67,448.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,600.00 and $79,700.00 per year, depending on experience, location, and employer.

What does an application support specialist do?

An application support specialist provides technical assistance for software applications, troubleshooting issues, resolving user problems, and ensuring smooth operation. They often work with help desk tools, document solutions, and may collaborate with development teams to address bugs or improve functionality.

What does a senior application specialist do?

A senior application support specialist is responsible for maintaining, troubleshooting, and optimizing software applications used within an organization. They provide technical assistance, resolve complex issues, and may collaborate with development teams to improve application performance and stability, often using tools like ticketing systems and monitoring software.

What tech jobs pay $400,000 a year?

Senior Application Support Specialists with extensive experience, specialized skills in enterprise systems, and certifications such as ITIL or PMP can reach salaries around $400,000, especially in high-demand industries or senior leadership roles. High compensation often involves additional bonuses, stock options, or performance incentives in large organizations or tech firms.

What does a senior support specialist do?

A senior application support specialist provides advanced technical assistance for software applications, troubleshooting issues, and ensuring system stability. They often analyze complex problems, collaborate with development teams, and may use tools like ticketing systems and monitoring software to maintain optimal application performance.

What are the typical challenges faced by a Senior Application Support Specialist, and how can I prepare for them?

Senior Application Support Specialists often encounter challenges such as troubleshooting complex application issues, managing high-priority incidents, and balancing multiple support requests simultaneously. To prepare for these challenges, it's important to develop strong analytical and problem-solving skills, stay updated with the latest technology trends relevant to the supported applications, and hone your communication skills to effectively collaborate with both technical teams and end-users. Building experience with incident management frameworks and adopting a proactive approach to identifying recurring issues will also help you excel in this role.

What are the key skills and qualifications needed to thrive as a Senior Application Support Specialist, and why are they important?

To thrive as a Senior Application Support Specialist, you need advanced problem-solving skills, deep knowledge of software applications, and experience with incident management, often supported by a degree in computer science or a related field. Familiarity with technical tools such as SQL databases, ticketing systems like ServiceNow or Jira, and application monitoring platforms is typically required, along with relevant certifications such as ITIL. Strong communication, analytical thinking, and customer service skills help professionals excel in collaborating with users and cross-functional teams. These skills ensure efficient resolution of complex technical issues, minimize downtime, and maintain high levels of user satisfaction.

What does a Senior Application Support Specialist do?

A Senior Application Support Specialist is responsible for providing advanced technical support for software applications used within an organization. They handle complex issues escalated from junior support staff, perform troubleshooting, and work closely with development teams to resolve persistent problems. Additionally, they may contribute to optimizing application performance, implement updates, and help with user training. Their expertise ensures the reliability and smooth operation of business-critical applications.
What job categories do people searching Senior Application Support Specialist jobs in Decatur, AL look for? The top searched job categories for Senior Application Support Specialist jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Senior Application Support Specialist jobs? Cities near Decatur, AL with the most Senior Application Support Specialist job openings:

Senior Application Development Engineer

asrcfh

Redstone Arsenal, AL โ€ข Remote

Other

Posted 29 days ago


Job description

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are aย top veteran employer and Certified Great Place to Workโ„ข

ASRC Federal is looking for an experienced Applications Programmer โ€“ Senior to support their work with the U.S. Army Contracting Command (ACC) Chief Information Officer (CIO) G6 at Redstone Arsenal, AL. The senior developer will collaborate with other senior developers to lead design, develop, and sustain business automation solutions and data visualization platforms using full-stack software development, the Microsoft Power Platform, and/or SharePoint Online within the Army 365 environment.

The candidate will collaborate with government leads and technical staff to improve mission performance through scalable app development, automation, data reporting, governance adherence, and support services. This role also includes leading solution implementation, documentation, training coordination, and troubleshooting efforts to ensure system continuity and user satisfaction for assigned applications.

KEY RESPONSIBILITIES

  • Design, develop, and maintain applications requested through the ACC Virtual Service Center using the appropriate platforms.
  • Develop Power Platform solutions (Canvas and Model-Driven Power Apps, Power Automate flows, and Power BI dashboards)
  • Administer and maintain the Business Automation and Data Visualization platform to ensure optimal performance, security, and availability
  • Provide technical guidance and recommendations for new features, services, and best practices
  • Work with Government, contractor staff, and end-users in the ideation and grooming processes to supply requirements in the form of user stories, mockups, new/alternate processes, data flows, and improvements to the user experience.
  • Mentor junior developers throughout the development process, giving valuable feedback during code review and sprint review.
  • Ensure compliance with ACC governance frameworks for uniformity across all business applications and dashboards
  • Integrate workflows and business logic within enterprise environments to streamline mission-critical processes
  • Prepare and deliver training and end-user materials for developed solutions
  • Lead the creation and maintenance of detailed technical and non-technical documentation for all developed tools
  • Support ticket resolution for application-related issues within established response timelines
  • Interface with both government and commercial automation platforms to enhance collaboration and knowledge sharing
  • Support application production environments using cloud and/or on-premise solutions.
  • Participate in technical communities of practice and contribute to the ACC platform modernization roadmap

REQUIRED QUALIFICATIONS

  • Minimum of 5 years of experience in application development
  • Supported web and server-oriented application development and code review
  • Demonstrable experience contributing to the entirety of the software development process and lifecycle
  • Prior experience designing solutions and guiding task breakdown and research to reduce ambiguous requirements.
  • Demonstrable familiarity giving technical guidance to development and program leadership
  • Understanding of Agile and DevSecOps project delivery
  • Active secret clearance

DESIRED QUALIFICATIONS

  • Experience building, designing, and/or implementing business automation as well as data visualization and business intelligence experience.
  • Prior design and development with Dataverse, SharePoint, and Power Platform
  • Mentored, led, or advised small project teams for product and feature deliverables
  • Prior full-stack development, ideally for web coding in C#, .NET, Javascript, React, Python, CSS, Typescript, HTML, REACT
  • Configuration and management of GitLab, Azure DevOps, or other project and code repo.ย 
  • Prior experience developing and/or integrating REST APIs
  • Troubleshoot production problems related to software applications
  • Prior support and delivery of system/administrator, user, and test documentation
  • Prior experience with Vantage
  • Prior Work with SMEs, DBAs, and Principal Developers to address database design, data conversion, and data presentation
  • Experience leading technical initiatives within Army 365 or other DoD environments
  • Familiar leveraging AI tools in support of rapid SDLCs
  • Understanding of application deployment in the cloud.
  • Website oriented front-end design and development

CLEARANCE LEVEL

  • SECRET Clearance

EDUCATION REQUIRMENTS

  • Bachelorโ€™s degree in information technology, Cybersecurity, Data Science, Information Systems, or Computer Science or equivalent combination of experience and education.ย 

CERTIFICATION

  • Certification in Power Platform (e.g., PL-100, PL-400) or related Microsoft credentials preferred
  • Security+ Required

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

  • This role is 100% on-site at Redstone Arsenal, AL.