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Remote Application Support Jobs in Decatur, AL (NOW HIRING)

Pae

Software Engineer

Huntsville, AL · On-site +1

Web Application Support: Deploy and maintain web-based applications that convey scientific results ... Remote Sensing or a related technical field from an ABET-accredited university. * Bachelor's degree ...

Liveops

Remote Customer Service Agent

Decatur, AL · Remote

$14.50 - $19.50/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Liveops

Remote Customer Service Agent

Athens, AL · Remote

$15 - $20/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Liveops

Remote Customer Service Agent

Huntsville, AL · Remote

$15.25 - $20.50/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Liveops

Remote Customer Service Agent

Madison, AL · Remote

$14 - $18.50/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Welo Data

Online Data Analyst - Remote

Huntsville, AL · Remote

$14.50/hr

Schedule & Support: Fully remote position Set your own schedule and complete tasks when it ... Application & Initial Screening: Submit your interest through our Careers Page and answer a few ...

New

Welo Data

AI Content Writer - Remote

Huntsville, AL · Remote

$14.50/hr

Schedule & Support: Fully remote position Set your own schedule and complete tasks when it ... Application & Initial Screening: Submit your interest through our Careers Page and answer a few ...

New

Hexagon AB

CAD Implementer (REMOTE-US)

Madison, AL · On-site +1

Lead support of customer's acceptance testing of Octave's products * Other duties as assigned #LI ... Minimum of 7 years' relevant experience related to technical application development * Demonstrated ...

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All JobsRemote Application Support JobsRemote Application Support Jobs in Decatur, AL

Remote Application Support information

See Decatur, AL salary details

$29.1K

$151.1K

$193.1K

How much do remote application support jobs pay per year?

As of May 29, 2026, the average yearly pay for remote application support in Decatur, AL is $151,107.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,400.00 and $192,200.00 per year, depending on experience, location, and employer.

What Are Remote Application Support Jobs?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What are the key skills and qualifications needed to thrive as a Remote Application Support professional, and why are they important?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by Remote Application Support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is a Remote Application Support role?

A Remote Application Support role involves providing technical assistance and troubleshooting for software applications from a remote location. Professionals in this position help users resolve issues, monitor application performance, and ensure smooth operation of software systems. They often work with end-users, IT teams, and developers to identify and fix problems, manage updates, and offer guidance on best practices. This role typically requires strong communication skills, technical knowledge, and the ability to diagnose and resolve issues efficiently without on-site presence.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

More about Remote Application Support jobs
What are the most commonly searched types of Application Support jobs in Decatur, AL? The most popular types of Application Support jobs in Decatur, AL are:
What job categories do people searching Remote Application Support jobs in Decatur, AL look for? The top searched job categories for Remote Application Support jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Remote Application Support jobs? Cities near Decatur, AL with the most Remote Application Support job openings:
Remote Application Support jobs near you
Remote Healthcare Support Representative

Remote Healthcare Support Representative

Liveops

Madison, AL • Remote

Contractor

Posted 8 days ago

Job description

Healthcare Support Representative — Independent Contractor

Location: Remote (US-Based)

Make a difference—one call at a time, with the freedom to serve on your terms. Join a network of self-employed professionals supporting patients and/or providers, helping people get the care and answers they need while enjoying flexibility.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • At least 1 year of phone-based healthcare patient or provider support experience.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Experience in healthcare or related fields such as medical, social services, education, mental health services, or other relevant “people helping” fields.
  • In-depth knowledge of health insurance; Medicaid and Medicare knowledge is highly desired.
  • Comfortable with medical and health insurance terminology while refraining from offering medical advice.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Pay structures vary by client program; most programs pay for productive time and may include performance-based pay.
  • Independent Contractors are responsible for their own taxes and expenses.
Application & Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

The background check requires a non-refundable $25 processing fee paid directly to the background check vendor. View background requirements

Computer Requirements
  • Some clients may require additional security measures and equipment.
  • Wired internet connection.
  • Android or Apple phone.
  • Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, and tablets are not supported).
  • Review basic technology requirements
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks.
  • Client hours of operation will vary.
Important Notes
  • Additional checks regarding OIG/SAM exclusion lists may be required by clients.
  • Some clients and programs may have additional requirements and certifications.
  • Ensure the clients you choose align with your availability and commitments.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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