Remote- North of Pittsburgh, PA Job Type: Contract Work Authorization: No C2C or Sponsorship The A.C.Coy Company has an immediate opening for an AS/400 Support resource. This role will be supporting ...
New
Remote- North of Pittsburgh, PA Job Type: Contract Work Authorization: No C2C or Sponsorship The A.C.Coy Company has an immediate opening for an AS/400 Support resource. This role will be supporting ...
New
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Remote Application Support information
See Indiana salary details
$29.5K - $44.6K
12% of jobs
$44.6K - $59.8K
3% of jobs
$59.8K - $74.9K
2% of jobs
$74.9K - $90.1K
5% of jobs
$96.4K is the 25th percentile. Wages below this are outliers.
$90.1K - $105.2K
6% of jobs
$105.2K - $120.3K
5% of jobs
$120.3K - $135.5K
3% of jobs
$135.5K - $150.6K
0% of jobs
$150.6K - $165.7K
0% of jobs
$165.7K - $180.9K
0% of jobs
The median wage is $184K / yr.
$180.9K - $196K
63% of jobs
$29.5K
$153.4K
$196K
How much do remote application support jobs pay per year?
As of Jul 22, 2026, the average yearly pay for remote application support in Indiana is $153,381.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,900.00 and $195,100.00 per year, depending on experience, location, and employer.
What is a Remote Application Support role?
A Remote Application Support role involves providing technical assistance and troubleshooting for software applications from a remote location. Professionals in this position help users resolve issues, monitor application performance, and ensure smooth operation of software systems. They often work with end-users, IT teams, and developers to identify and fix problems, manage updates, and offer guidance on best practices. This role typically requires strong communication skills, technical knowledge, and the ability to diagnose and resolve issues efficiently without on-site presence.
What is the difference between Remote Application Support vs Remote Help Desk Support?
| Aspect | Remote Application Support | Remote Help Desk Support |
|---|---|---|
| Primary Focus | Supporting specific software applications and troubleshooting issues | Providing general technical assistance for hardware, software, and network issues |
| Required Skills | Application troubleshooting, software knowledge, scripting | Basic hardware/software troubleshooting, customer service |
| Work Environment | Client systems, software environments, remote access tools | Help desk ticket systems, remote support tools |
| Certifications | ITIL, CompTIA A+, Microsoft certifications | CompTIA A+, HDI Support Center Analyst |
Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.
What are the key skills and qualifications needed to thrive as a Remote Application Support professional, and why are they important?
To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.
What are some common challenges faced by Remote Application Support professionals and how can they be managed?
Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.
What Are Remote Application Support Jobs?
Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.
More about Remote Application Support jobs
What are the most commonly searched types of Application Support jobs in Indiana? The most popular types of Application Support jobs in Indiana are:
What are popular job titles related to Remote Application Support jobs in Indiana? For Remote Application Support jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Application Support jobs in Indiana look for? The top searched job categories for Remote Application Support jobs in Indiana are:
What cities in Indiana are hiring for Remote Application Support jobs? Cities in Indiana with the most Remote Application Support job openings:
Contractor
Posted 5 days ago
New
Job description
Overview
Location: Remote- North of Pittsburgh, PA
Job Type: Contract
Work Authorization: No C2C or Sponsorship
The A.C.Coy Company has an immediate opening for an AS/400 Support resource. This role will be supporting payroll applications on the AS/400- including troubleshooting and reviewing programs to ensure there aren't any errors.
Responsibilities
Qualifications
Location: Remote- North of Pittsburgh, PA
Job Type: Contract
Work Authorization: No C2C or Sponsorship
The A.C.Coy Company has an immediate opening for an AS/400 Support resource. This role will be supporting payroll applications on the AS/400- including troubleshooting and reviewing programs to ensure there aren't any errors.
Responsibilities
- Troubleshooting payroll applications
- Reviewing programs that sit on the system to ensure they are running smoothly
- Where the process is faulting/stalling
- How to move forward
Qualifications
- 5 or more years supporting AS/400 using COBOL and CL
- Experience supporting and troubleshooting payroll applications on an AS/400 system
About A.C. Coy Company- Staffing & Consulting Services
Sourced by ZipRecruiter
Since 1986, our mission is to be the “Always on Target” staffing and consulting provider by helping people and companies achieve their hiring goals. The team is dedicated to achieving these goals by attracting and retaining top talent that meets our clients’ culture and environment. We are fully engaged with our people and companies through ongoing communication to ensure expectations are met.
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Canonsburg, PA, US