ESR Motor Systems is excited to announce a second, fully remote, Inside Sales position for our ... fast response times. In this role, you will be critical to our sales efforts, building ...
ESR Motor Systems is excited to announce a second, fully remote, Inside Sales position for our ... fast response times. In this role, you will be critical to our sales efforts, building ...
Inside Sales Representative
Indianapolis, IN · On-site +1
ESR Motor Systems is excited to announce a second, fully remote, Inside Sales position for our ... fast response times. In this role, you will be critical to our sales efforts, building ...
Inside Sales Representative
Indianapolis, IN · On-site +1
ESR Motor Systems is excited to announce a second, fully remote, Inside Sales position for our ... fast response times. In this role, you will be critical to our sales efforts, building ...
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Quick apply
Client Service Member -Latin America(Remote)
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Remote Fast Response information
What is the difference between Remote Fast Response vs Remote Customer Support Specialist?
| Aspect | Remote Fast Response | Remote Customer Support Specialist |
|---|---|---|
| Required Credentials | Basic customer service skills, sometimes certifications in communication or support tools | Customer service experience, possibly certifications in support platforms |
| Work Environment | Fast-paced, real-time response environment, often with live chat or phone support | Support via chat, email, or phone, with focus on issue resolution |
| Employer & Industry Usage | Customer service centers, tech support, retail | E-commerce, tech companies, service providers |
Remote Fast Response roles focus on quick, real-time customer interactions, often requiring rapid problem-solving skills. Remote Customer Support Specialists handle ongoing customer inquiries and issues, emphasizing communication and resolution. While both roles involve customer service, Remote Fast Response is more about immediate, high-pressure responses, whereas Remote Customer Support Specialists provide more detailed, long-term support.
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What is a Remote Fast Response job?

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 12 days ago
Job description
ESR Motor Systems is excited to announce a second, fully remote, Inside Sales position for our National Division which focuses on sales to electric motor repair shops, power transmission distributors, and electrical distributors nationwide. As a leading distributor of new industrial electric motors, variable frequency drives, and gearboxes, we pride ourselves on our extensive inventory of top brands, specialized technical expertise, and our innovative technology platform that enables us to deliver solutions with blazing-fast response times.
In this role, you will be critical to our sales efforts, building relationships with customers and providing them with the in-depth solutions they need. You will have the opportunity to work closely with a team of professionals who are passionate about delivering exceptional customer service and technical knowledge. If you have a friendly demeanor and a knack for understanding customer needs, we would love for you to help us continue to build our reputation as the go-to source for industrial electric motor and drive solutions.
Join us at ESR Motor Systems, where your contributions will help shape the future of our company and keep critical industries running. We are looking for someone who is not only driven and results-oriented but also aligns with our values of positivity, service, and innovation, ensuring we remain competitive in an evolving industry.
Responsibilities- Engage with customers through phone and email to understand their needs and provide tailored solutions.
- Prepare and present quotes to customers, following up to close sales in a timely manner.
- Process orders, place purchase orders for special order items, give order status updates, and expedite shipments.
- Develop and implement strategies to increase sales within existing and new customer accounts.
- Keep up to date with industry trends and product knowledge to effectively inform and assist customers.
- Provide exceptional customer service, addressing inquiries and resolving issues promptly.
Requirements
- Proven experience in inside sales or a similar sales role, preferably in the industrial electric motor or PT industry.
- Excellent communication skills, both verbal and written, with a friendly and approachable demeanor.
- Strong ability to build and maintain customer relationships and foster trust.
- Technical background or understanding of electric motors, drives, and gearboxes is required.
- Proficiency in using CRM software and Microsoft Office Suite.
- Self-motivated with a results-driven attitude and a strong desire to learn.
- Ability to work collaboratively in a team environment while also being capable of managing individual workload.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- 401K Retirement Plan
- Life Insurance (Included and Voluntary)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Substantial Performance Bonuses
About ESR Motor Systems
Sourced by ZipRecruiter
Founded in the early 1970’s as an electric motor repair shop, ESR now specializes in the distribution of new motors and drives serving commercial and industrial customers throughout the USA and the world. Our company is made up of approximately 40 fantastic men and women who value hard work, integrity, honesty, and constant improvement. It is our stated goal to be the best at what we do, offering the best products and the highest level of customer service. As industry experts, we love sharing our knowledge with customers, especially something they had not heard before that leads them to a higher level of success.
Industry
Wholesale
Company size
11 - 50 Employees
Headquarters location
Rock Hill, SC, US
Year founded
1973