Top Secret Potential for Remote Work: ORA_HYBRID Description SAIC delivers innovative solutions to ... Experience with OTAs, CSOs and alternative fast acquisitions * Experience with FFP and Commercial ...
Top Secret Potential for Remote Work: ORA_HYBRID Description SAIC delivers innovative solutions to ... Experience with OTAs, CSOs and alternative fast acquisitions * Experience with FFP and Commercial ...
Remote Fast Response information
What is a Remote Fast Response?
A Remote Fast Response job typically involves providing immediate support or addressing urgent issues for a company or organization, all while working remotely. These roles are common in industries such as IT support, customer service, emergency management, or technical troubleshooting, where rapid response to incidents or requests is critical. Employees in these positions must be able to quickly assess situations, communicate effectively, and resolve problems efficiently from a remote location. Strong communication skills, the ability to work independently, and proficiency with digital tools are often required. Schedules might involve on-call hours or flexible shifts to ensure timely responses.
What are the typical challenges faced by Remote Fast Response team members, and how can they be addressed?
Remote Fast Response professionals often face challenges such as rapidly shifting priorities, coordinating effectively with distributed teams, and managing high-pressure situations without in-person support. To address these, strong time management and communication skills are essential, as is familiarity with remote collaboration tools. Building routines for regular team check-ins and leveraging clear documentation can help maintain alignment and ensure prompt, coordinated action during urgent incidents.
What are the key skills and qualifications needed to thrive as a Remote Fast Response professional, and why are they important?
To thrive as a Remote Fast Response professional, you need strong problem-solving abilities, rapid decision-making skills, and relevant experience or training in crisis management or technical troubleshooting. Familiarity with communication platforms (like Slack or Zoom), incident management systems, and sometimes industry-specific certifications (such as ITIL or emergency response training) are typically required. Excellent communication, resilience under pressure, and collaboration are vital soft skills for effectively addressing urgent issues remotely. These abilities ensure timely, coordinated responses to critical situations, minimizing downtime and maintaining organizational stability.
What is the difference between Remote Fast Response vs Remote Customer Support Specialist?
| Aspect | Remote Fast Response | Remote Customer Support Specialist |
|---|---|---|
| Required Credentials | Basic customer service skills, sometimes certifications in communication or support tools | Customer service experience, possibly certifications in support platforms |
| Work Environment | Fast-paced, real-time response environment, often with live chat or phone support | Support via chat, email, or phone, with focus on issue resolution |
| Employer & Industry Usage | Customer service centers, tech support, retail | E-commerce, tech companies, service providers |
Remote Fast Response roles focus on quick, real-time customer interactions, often requiring rapid problem-solving skills. Remote Customer Support Specialists handle ongoing customer inquiries and issues, emphasizing communication and resolution. While both roles involve customer service, Remote Fast Response is more about immediate, high-pressure responses, whereas Remote Customer Support Specialists provide more detailed, long-term support.
What cities near Crane, IN are hiring for Remote Fast Response jobs?
Cities near Crane, IN with the most Remote Fast Response job openings:
Full-time
Re-posted 10 days ago
SAIC rating
7.9
Based on 79 frontline employees who took The Breakroom Quiz
79th of 224 rated it services
Job description
Job ID: 2612418
Location: Crane, IN, US
Date Posted: 2026-05-11
Category: Business Development
Subcategory: Business Dev
Schedule: Full-Time
Shift: Day Job
Travel: Yes - 25% of the time
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: Top Secret
Potential for Remote Work: ORA_HYBRID
Description
SAIC delivers innovative solutions to critical challenges facing the nation and the world. As a premier provider of integrated services for the U.S. government, we support the Department of War (DoW), intelligence community, space communities, federal civilian agencies and international customers.
SAIC is seeking a Director of Business Development with a focus on Naval Surface Warfare Centers and their support to associated US Navy Portfolio Acquisition Executives (PAE). This position leads all Growth activities for our Combat and Strategic Systems Market headquartered in Crane, IN within our Army Navy Business Group; there is also work in Panama City, FL and Dahlgren, VA. The Business Development Professional is responsible for identifying, qualifying, and assisting with the capture for a robust pipeline that supports the all Group growth objectives that includes qualified pipeline, submits, awards, investment management, capability assessments and other activities involved in our ability to grow. Additionally, the Business Development Professional is responsible for helping manage and guide Combat and Strategic Systems focused pursuits to include the development and proposal of the validated solution.
This person will have responsibilities related to:
- Build strong, trusted relationships with NSWC leaders and technical stakeholders.
- Lead opportunity identification, qualification, shaping, capture, and proposal development.
- Understand shifting Navy buying behaviors and leverage OTAs, CSOs, rapid acquisition, and commercial procurement paths.
- Develop winning strategies, competitive assessments, teaming approaches, and price to win insights.
- Work closely with Program Managers, SMEs, and technical teams to create mission aligned, differentiated solutions.
- Drive pipeline health, ensure disciplined capture execution, and deliver compelling, compliant proposals.
Duties & Responsibilities:
- Position requires effective management and leadership of Business Development efforts. Communicating resource needs and leveraging resources assigned is critical to the success of every capture manager; collaborating with subject & technical matter experts, functional leads, and Program Managers
- Coalesce with NBG team members including operational leadership, and SMEs to build and execute call plans to position SAIC for successful pursuits
- Execute Corporate BD CONOPS and implement SAIC growth culture.
- Gathers, assesses, and validates customer requirements working closely with Program Managers -- identifies related needs and constraints that impact winning solution
- Assess probable competition and evaluates relative strengths and threats -- conducts Black-hats, competitive scenarios, etc.
- Translate requirements into robust win strategy, carefully tested and validated, and advances strategy to management and technical design with strong value proposition and differentiated bid elements based on compelling features and benefits.
- Collaborates effectively with internal teams and external partners to sustain operational excellence, resolve conflicts, and achieve customer satisfaction
- Identifies gaps and develops strategies to overcome weaknesses and mitigate risks
- Conducts and participates in gate, pricing, teaming, and capture reviews; leads and documents lessons learned
- Supports developing teaming agreements and strategic alliances
- Manages assigned pipeline (portfolio of opportunities) as the opportunity owner
- Drives development and completion of critical bid artifacts required for proposal development; ensures integrity of win strategy through supporting role in color reviews; supports assigned Proposal Manager/Director by assisting with development of compliant and compelling bids
- Assumes accountability for advancing and maturing opportunities toward high win probability
Qualifications
- Bachelor's degree or higher in relevant business, technical, or professional field of study and eighteen (18) years of experience
- Deep understanding of Naval Combat and Strategic Systems community to include current programs of record.
- Experience with OTAs, CSOs and alternative fast acquisitions
- Experience with FFP and Commercial procurement approaches
- Ability to work and execute a quick reaction process for Task Order identification, customer engagement and Task Order proposal response
- Active relationships with NSWC leadership. The ability to influence constructively and interact at the highest levels of the corporate structure is a prerequisite
- Proficient and proven ability in capture management based on industry best practices -- demonstrated proficiency qualifying opportunities
- Excellent interpersonal, problem solving, and business acumen
- Confidence and experience dealing with senior executives; ability to work effectively in fast-paced, time sensitive, and often multi-tasking environment
- Ability to travel, as necessary in support of the capture
- Strong understanding of Naval Engineering and Integration
- Strong understanding of operational Naval engineering requirements
- Strong understanding of Naval shipboard systems
Desired Qualifications:
- Experience spanning the full growth lifecycle from opportunity identification to proposal.
- OEM/vendor partnership experience or B2B sales background.
- Understanding of IDIQs, contract types (particularly FFP), and pricing strategies.
- Strategic mindset, strong communication skills, and an orientation toward solving complex problems.
- Ability to manage quick reaction task order pursuits.
- Active or attainable SECRET clearance.
About Science Applications International
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