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Remote Application Support Engineer Jobs in Kentucky

Lead Entra Security Engineer

Louisville, KY ยท On-site +1

$98K - $129K/yr

The Lead Entra Security Engineer will partner closely with security, platform, and application ... Hands-on problem solver capable of supporting complex identity escalations Preferred Requirements

The Project Engineer provides oversight and is responsible for all phases of various software ... This includes both remote and on-site customer support as required. Travel Requirements: * 50-75 ...

$101K - $139K/yr

Platform & Product Engineering - LumiMeds Location: Remote / Hybrid Seniority: Mid-Level / Senior ... Clinical Web Application (EMR & Provider Portal): Building the "Clinical OS" - complex, state-heavy ...

Data Engineer (Remote)

Louisville, KY ยท On-site +1

$104K - $125K/yr

The Data Engineer is responsible for supporting the development, maintenance, and optimization of data pipelines and analytics-ready datasets. You will be collaborating across multiple teams and ...

Data Engineer (Remote)

Louisville, KY ยท On-site +1

$104K - $125K/yr

The Data Engineer is responsible for supporting the development, maintenance, and optimization of data pipelines and analytics-ready datasets. You will be collaborating across multiple teams and ...

Data Engineer (Remote)

Canton, MA ยท On-site +1

$121K - $145K/yr

The Data Engineer is responsible for supporting the development, maintenance, and optimization of data pipelines and analytics-ready datasets. You will be collaborating across multiple teams and ...

Senior Cybersecurity Engineer

Louisville, KY ยท Remote

$110K - $150K/yr

Participates in new products or technology solutions supported by appropriate ROI, total cost of ... Additional Information Remote/WAH requirements: * WAH requirements: Must have the ability to ...

Senior Cybersecurity Engineer

Louisville, KY ยท Remote

$110K - $150K/yr

Participates in new products or technology solutions supported by appropriate ROI, total cost of ... Additional Information Remote/WAH requirements: * WAH requirements: Must have the ability to ...

Senior Cybersecurity Engineer

Louisville, KY ยท Remote

$110K - $150K/yr

Participates in new products or technology solutions supported by appropriate ROI, total cost of ... Additional Information Remote/WAH requirements: * WAH requirements: Must have the ability to ...

Erlanger, KY, Atlanta, GA or Westfield, IN As a Software Engineer, you will support the ... Hybrid, in-office, or remote work arrangements depending on project needs and training requirements ...

Erlanger, KY, Atlanta, GA or Westfield, IN As a Software Engineer, you will support the ... Hybrid, in-office, or remote work arrangements depending on project needs and training requirements ...

Senior Project Engineer

Lexington, KY ยท Remote

$97K - $127K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

Senior Project Engineer

Eastwood, KY ยท Remote

$98K - $128K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

Senior Project Engineer

KY ยท Remote

$82K - $107K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

Senior Project Engineer

KY ยท Remote

$87K - $114K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

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Remote Application Support Engineer information

What are the key skills and qualifications needed to thrive as a Remote Application Support Engineer, and why are they important?

To thrive as a Remote Application Support Engineer, you typically need strong problem-solving abilities, knowledge of application troubleshooting, and a background in computer science or information technology. Familiarity with ticketing systems, remote desktop tools, SQL databases, and relevant certifications like ITIL or CompTIA A+ is often required. Excellent communication, time management, and customer service skills help you effectively resolve issues and collaborate with cross-functional teams. These skills are crucial for ensuring smooth application performance, minimizing downtime, and delivering a seamless user experience in a remote work environment.

What is a Remote Application Support Engineer?

A Remote Application Support Engineer is a technical professional who provides assistance and troubleshooting for software applications from a remote location. Their primary responsibilities include diagnosing and resolving software issues, assisting users with technical problems, and ensuring that applications run smoothly. They often communicate with clients or internal teams via email, chat, or video calls, and may also work on software updates or patches. This role is crucial for organizations that rely on complex software systems, as it helps minimize downtime and maintain productivity.

What are the common challenges faced by Remote Application Support Engineers and how can they be addressed?

Remote Application Support Engineers often encounter challenges such as troubleshooting complex technical issues without direct access to on-site systems, managing time zone differences when supporting global clients, and maintaining effective communication with both technical teams and end users. To address these, engineers typically leverage remote diagnostic tools, thorough documentation, and collaborative platforms to resolve issues efficiently. Regular training and clear escalation protocols also help ensure that problems are addressed promptly, while scheduled check-ins foster teamwork and ongoing professional growth.

What is the difference between Remote Application Support Engineer vs Remote Software Support Specialist?

AspectRemote Application Support EngineerRemote Software Support Specialist
Required CredentialsIT certifications, technical degreesIT certifications, technical knowledge
Work EnvironmentTechnical support, troubleshootingCustomer support, issue resolution
Employer & Industry UsageTech companies, software firmsSoftware vendors, SaaS providers
Search & Comparison IntentTechnical troubleshooting, application supportCustomer service, software issues

The Remote Application Support Engineer primarily focuses on technical troubleshooting and maintaining software applications, often requiring technical certifications. In contrast, the Remote Software Support Specialist emphasizes customer service and resolving user issues. Both roles are common in tech and software industries, but they differ in their core responsibilities and skill sets.

What are popular job titles related to Remote Application Support Engineer jobs in Kentucky? For Remote Application Support Engineer jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Remote Application Support Engineer jobs in Kentucky look for? The top searched job categories for Remote Application Support Engineer jobs in Kentucky are:
What cities in Kentucky are hiring for Remote Application Support Engineer jobs? Cities in Kentucky with the most Remote Application Support Engineer job openings:
Senior Agentic DevOps Engineer - Remote - USA

Senior Agentic DevOps Engineer - Remote - USA

FullStack Labs

Louisville, KY โ€ข On-site, Remote

$124K - $160K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago


Job description

About FullStack
FullStack is one of the fastest-growing software consultancy companies in the Americas. We deliver transformational digital solutions to top global companies and Silicon Valley startups. As an employee-first company, we focus on hiring the most talented software designers and developers by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.
We're most proud of:
  • Offering life-changing career opportunities to talented software professionals across the Americas.
  • Building highly-skilled software development teams for hundreds of the world's greatest companies.
  • Having delivered hundreds of successful custom software solutions, which have positively impacted the lives and careers of millions of users.
  • Our 4.2-star rating on GlassDoor.
  • Our client Net Promoter Score of 68, twice the industry average.

The Position
We're looking to hire a Senior Agentic DevOps Engineer to join our team. You'll work with our incredible clients in one of two ways:
  • Team Augmentation: You will integrate directly into our client's team and work alongside their existing designers and engineers daily.
  • Design & Build: You will work on a FullStack product team to build and deliver a product to our clients.

What We Are Looking For
  • 5+ years of professional experience as a DevOps engineer role supporting production cloud infrastructure at scale.
  • Advanced English is required.
  • Successful completion of a four-year college degree is required.
  • Deep experience with AWS (IAM, EKS, VPC, EC2, Secrets Manager, Serverless) and RBAC.
  • Hands-on proficiency with Terraform, Terragrunt, Helm, and container orchestration.
  • Proven experience building and maintaining GitHub Actions for CI/CD, including GitHub Advanced Security features.
  • Solid Python scripting experience for automation and internal tools.
  • Strong Datadog experience.
  • Familiarity with Lambda, Fargate, and serverless infrastructure.
  • Knowledge of compliance standards like HIPAA, HITRUST, or SOC 2 is a plus.
  • Ability to work through new and difficult issues and contribute to libraries as needed.
  • Ability to create and maintain continuous integration and delivery of applications.
  • Forensic attention to detail.
  • A positive mindset and a can-do attitude.
  • Experience working on Agile/Scrum teams.
  • Meaningful experience working on large, complex systems.
  • Ability to take extreme ownership over your work. Every day is a challenge to ensure you are performing to the expectations you and your team have agreed upon.
  • Ability to identify with the goals of FullStack's clients, and dedicate yourself to delivering on the commitments you and your team make to them.
  • Ability to consistently work 40 hours per week.

What We Offer
  • Competitive Salary.
  • Paid Time Off (vacation, sick leave, parental leave, holidays).
  • 100% remote work.
  • The ability to work with leading startups and Fortune 500 companies.
  • Health, dental, and vision insurance.
  • 401(k) w/ 4% match.
  • Ample opportunity for career advancement.
  • Continuing education opportunities.

FullStack is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Learn more about our Applicants Privacy Notice .

FullStack Labs logo

About FullStack Labs

Sourced by ZipRecruiter

FullStack Labs is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, Stanford University, and the State of California, build distributed software development teams, and deliver transformational digital solutions. As an employee-first company, we focus on hiring the most talented software designers and developers in the western hemisphere, by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Sacramento, CA, US

Year founded

2013

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