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Remote Manufacturing Technical Support Jobs in Kentucky

Xometry

Virtual Quality Control Inspector

Lexington, KY · On-site +1

Work in a dynamic environment in which you'll use your passion, quality manufacturing technical ... This person will work closely with Case Management, Partner Support, and MRB effectively managing ...

Nityo Infotech

IT Support Specialist

Florence, KY · On-site +1

Remote (Florence, KY). Should be willing to travel to client location as needed. Duration: Fulltim ... Provide first level technical support, maintenance and troubleshooting for hardware and software in ...

Cayenta

(Remote) Support Analyst

Canada, KY · Remote

Develop deep functional and technical knowledge of our ERP applications, with a focus on Human ... Understand support service agreements and appropriately scope requests outside of standard support

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Remote Manufacturing Technical Support information

What are the key skills and qualifications needed to thrive as a Remote Manufacturing Technical Support specialist, and why are they important?

To thrive as a Remote Manufacturing Technical Support specialist, you need a solid background in manufacturing processes, troubleshooting, and technical problem-solving, usually supported by an engineering degree or relevant technical certification. Familiarity with remote diagnostic tools, ERP/MES systems, and support ticketing platforms is commonly required. Strong communication, patience, and the ability to explain complex technical issues clearly are essential soft skills. These abilities ensure efficient issue resolution, minimize production downtime, and maintain high customer satisfaction in a remote support environment.

How does a Remote Manufacturing Technical Support professional effectively collaborate with on-site teams to resolve technical issues?

Remote Manufacturing Technical Support professionals work closely with on-site engineers, operators, and maintenance staff through various digital communication channels such as video calls, remote desktop access, and collaborative project management tools. Building strong relationships and maintaining clear, detailed documentation are essential for troubleshooting equipment or process issues from a distance. Frequent, proactive communication and a thorough understanding of plant systems enable remote support staff to guide on-site teams through diagnostics, repairs, and process optimizations efficiently. This collaboration ensures timely issue resolution and minimizes production downtime.

What is the difference between Remote Manufacturing Technical Support vs Remote Manufacturing Engineer?

AspectRemote Manufacturing Technical SupportRemote Manufacturing Engineer
CredentialsTechnical certifications, associate degrees, or relevant experienceBachelor's or higher in engineering or related fields, certifications may vary
Work EnvironmentCustomer support centers, remote troubleshooting, on-site visits occasionallyDesign, process improvement, remote collaboration, occasional site visits
Employer & Industry UsageManufacturing companies, equipment suppliers, service providersManufacturing firms, engineering consultancies, R&D departments
Search & Comparison IntentTechnical support roles, troubleshooting, customer serviceProcess design, engineering solutions, system optimization

Remote Manufacturing Technical Support focuses on troubleshooting, assisting clients with equipment issues, and providing technical guidance remotely. In contrast, Remote Manufacturing Engineer involves designing processes, improving manufacturing systems, and developing solutions, often requiring a higher level of engineering education. Both roles may work remotely but serve different functions within the manufacturing industry.

What is a Remote Manufacturing Technical Support specialist?

A Remote Manufacturing Technical Support specialist provides technical assistance and troubleshooting for manufacturing equipment and processes from a remote location. They help diagnose and resolve issues related to machinery, software, and production systems by communicating with on-site staff via phone, email, or video conferencing. Their goal is to minimize downtime and ensure smooth operations by offering expert guidance without needing to be physically present at the manufacturing facility.
What are the most commonly searched types of Manufacturing Technical Support jobs in Kentucky? The most popular types of Manufacturing Technical Support jobs in Kentucky are:
What are popular job titles related to Remote Manufacturing Technical Support jobs in Kentucky? For Remote Manufacturing Technical Support jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Remote Manufacturing Technical Support jobs in Kentucky look for? The top searched job categories for Remote Manufacturing Technical Support jobs in Kentucky are:
What cities in Kentucky are hiring for Remote Manufacturing Technical Support jobs? Cities in Kentucky with the most Remote Manufacturing Technical Support job openings:
Remote Manufacturing Technical Support jobs near you
Infographic showing various Remote Manufacturing Technical Support job openings in Kentucky as of July 2026, with employment types broken down into 86% Full Time, 8% Part Time, 1% Temporary, 3% Contract, and 2% Nights. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution.
Virtual Quality Control Inspector

Virtual Quality Control Inspector

Xometry

Lexington, KY • On-site, Remote

Full-time

Posted 14 days ago

Job description

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Work in a dynamic environment in which you'll use your passion, quality manufacturing technical experience, and strong problem solving skills to continuously improve Virtual Quality Control inspection processes within Quality Assurance. The successful candidate will interact with DFM Engineering, Manufacturing, Quality Control, Case Management, and our Supply Chain (Partner) while supporting Xometry Partners (Contract Manufacturers) Network and must have the ability to effectively communicate in a fast paced, multidisciplinary team environment at all levels.
A typical day will consist of, performing inspections that is conducting Virtual Quality Control inspections by reviewing all the required documents and photos uploaded into the Xometry Partner Portal and ERP. This process of inspections may range from a high mix to low volume jobs or full rate production. The inspector follows clearly written procedures as Partners are their external Customers. This person will work closely with Case Management, Partner Support, and MRB effectively managing rework through internal and external resources to ensure quick turnaround time.
Education and Experience Requirements:
  • Ability to clearly communicate - read, write, and speak English
  • Minimum of High School Diploma or equivalent
  • Minimum of 5 years experience dimensionally inspecting manufactured products
  • Minimum of 2 years working with General Dimensioning and Tolerancing (GD&T)
  • Able to read/interpret mechanical drawings, including assembly drawings
  • Working knowledge and/or education, skills and experience associated with manufacturing processes
  • Capable of interpreting and developing Dimensional Inspection Reports
  • A self-starter, who works diligently to complete tasks in a timely manner
  • Strong organizational skills and the ability to to work in a dynamic environment

Qualifications/Skills:
  • Minimum ability to working part of day in Eastern Time Zone (UTC - 4)
  • Reliable internet
  • Must have a strong attention to detail
  • Good communication skills

Preferred Qualifications:
  • Familiar with Salesforce, High QA, SolidWorks, ASANA, and Google Suite
  • Previous remote work experience a plus

#LI-Hybrid
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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About Xometry

Sourced by ZipRecruiter

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

Industry

Software development

Company size

501 - 1,000 Employees

Headquarters location

Gaithersburg, MD, US

Year founded

2013

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