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Remote Application Support Engineer Jobs in Lexington, KY

Protection and Control Engineer

Lexington, KY · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

While this is a full remote position, there is preference for candidates located in the Northern California area. Main Accountabilities: * Lead and support engineering design activities for new and ...

Senior Dam Safety Engineer

Lexington, KY · On-site +1

$135K - $215K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Manage, execute, and provide technical support, in a team setting and on a variety of challenging ... Must be able to occasionally travel to project sites, both local and remote, and be able to lift ...

Senior Dam Safety Engineer

Lexington, KY · On-site +1

$135K - $215K/yr

Manage, execute, and provide technical support, in a team setting and on a variety of challenging ... Must be able to occasionally travel to project sites, both local and remote, and be able to lift ...

Remote Customer Service Agent

Richmond, KY · Remote

$14.25 - $19.25/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Remote Customer Service Agent

Lexington, KY · Remote

$15.50 - $20.50/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Roadway Engineer EIT - Lexington, KY

Lexington, KY · On-site +1

$68K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... to support your health and financial well-being throughout your career. Lochner provides an ... Flexible Work Schedules (Hybrid or Remote, when possible) * Wellness Program for Physical and ...

Sr Powerplatform Developer

Frankfort, KY · Remote

$45/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... remote position. Application Deadline This position is anticipated to close on Aug 14, 2026. About ... We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing ...

Roadway Engineer

Lexington, KY · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... to support your health and financial well-being throughout your career. Lochner provides an ... Flexible Work Schedules (Hybrid or Remote, when possible) * Wellness Program for Physical and ...

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Remote Application Support Engineer information

See Lexington, KY salary details

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$48

$72

How much do remote application support engineer jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote application support engineer in Lexington, KY is $48.24, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $56.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote application support engineer?

To thrive as a Remote Application Support Engineer, you typically need strong problem-solving abilities, knowledge of application troubleshooting, and a background in computer science or information technology. Familiarity with ticketing systems, remote desktop tools, SQL databases, and relevant certifications like ITIL or CompTIA A+ is often required. Excellent communication, time management, and customer service skills help you effectively resolve issues and collaborate with cross-functional teams. These skills are crucial for ensuring smooth application performance, minimizing downtime, and delivering a seamless user experience in a remote work environment.

What is a remote application support engineer?

A Remote Application Support Engineer is a technical professional who provides assistance and troubleshooting for software applications from a remote location. Their primary responsibilities include diagnosing and resolving software issues, assisting users with technical problems, and ensuring that applications run smoothly. They often communicate with clients or internal teams via email, chat, or video calls, and may also work on software updates or patches. This role is crucial for organizations that rely on complex software systems, as it helps minimize downtime and maintain productivity.

What are the common challenges faced by remote application support engineers and how can they be addressed?

Remote Application Support Engineers often encounter challenges such as troubleshooting complex technical issues without direct access to on-site systems, managing time zone differences when supporting global clients, and maintaining effective communication with both technical teams and end users. To address these, engineers typically leverage remote diagnostic tools, thorough documentation, and collaborative platforms to resolve issues efficiently. Regular training and clear escalation protocols also help ensure that problems are addressed promptly, while scheduled check-ins foster teamwork and ongoing professional growth.

What is the difference between Remote Application Support Engineer vs Remote Software Support Specialist?

AspectRemote Application Support EngineerRemote Software Support Specialist
Required CredentialsIT certifications, technical degreesIT certifications, technical knowledge
Work EnvironmentTechnical support, troubleshootingCustomer support, issue resolution
Employer & Industry UsageTech companies, software firmsSoftware vendors, SaaS providers
Search & Comparison IntentTechnical troubleshooting, application supportCustomer service, software issues

The Remote Application Support Engineer primarily focuses on technical troubleshooting and maintaining software applications, often requiring technical certifications. In contrast, the Remote Software Support Specialist emphasizes customer service and resolving user issues. Both roles are common in tech and software industries, but they differ in their core responsibilities and skill sets.

What are popular job titles related to Remote Application Support Engineer jobs in Lexington, KY?

For Remote Application Support Engineer jobs in Lexington, KY, the most frequently searched job titles are:

What job categories do people searching Remote Application Support Engineer jobs in Lexington, KY look for?

The top searched job categories for Remote Application Support Engineer jobs in Lexington, KY are:

Application Support Analyst - Intermediate

Baptist Health

Lexington, KY • On-site, Remote

Full-time

Posted 9 days ago


Baptist Health South Florida rating

8.1

Company rating: 8.1 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

1st of 24 rated health and beauty retailers


Job description

Summary

Job Description:

Baptist Health is looking for an Application Support Analyst - Intermediate to join our team! This is a remote work position that requires residency in KY or IN.

Under general direction, responsible for application training and integration of information technology in the healthcare setting. This position will serve as a liaison between the IT department and operations to align system design with operational processes. This includes data collection, workflow analysis, testing, training and at the elbow and phone support. Participates in application deployment and procedure documentation. Ensures that the software build meets organizational goals and external mandates such as HIPAA and Meaningful Use. Under supervision may act as project coordinator on projects that may or may not have system-wide implications.

Essential Duties:

  • Manage stakeholder expectations by analyzing expectations and requirements.

  • Continually assess end user workflows and identifies area for personalization or build improvements.

  • Identify project issues and risks and resolve or escalate as appropriate.

  • Ability to research complex problems and formulate appropriate plans.

  • Collaborate effectively with colleagues to complete tasks.

  • Lead or actively participate in meetings.

  • Provide recognized knowledge of product features, functionality and utilization of the application software.

  • Provide instructor led classroom and one on one training to end users.

  • Develop interactive training modules in learning management system

  • Monitor system effectiveness and/or performance to determine if there are any potential problems, report critical findings to peers and/or manager and resolve simple problems.

  • Participate in disaster recovery initiatives.

  • Review and test changes, interfaces, data conversion, enhancements, and each new release as assigned.

  • Resolve or triage support calls as first tier support for all Baptist Health Medical Group locations.

  • Provide assigned on-site support during go-lives and system upgrades.

  • Provide 24/7 support when scheduled.

  • Ensure that applicable training documentation and/or manuals are available to trainees.

  • Assist in developing and maintaining test scripts to reflect proposed workflow solutions.

  • Maintain documentation on the organization's file share platform.

Qualifications:
  • Minimum of a Bachelor's degree and two years related experience, or two years' direct healthcare experience in lieu of a degree.

  • Appropriate certification or licensure (if applicable) required.

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.

What Baptist Health South Florida employees say

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Benefits

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About Baptist Health South Florida

Sourced by ZipRecruiter

Baptist Health South Florida is the largest healthcare organization in the region, with 12 hospitals, more than 27,000 employees, 4,000 physicians and 100 outpatient centers, urgent care facilities and physician practices spanning across Miami-Dade, Monroe, Broward and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. A not-for-profit organization supported by philanthropy and committed to its faith-based charitable mission of medical excellence, Baptist Health has been recognized by Fortune as one of the 100 Best Companies to Work For in America and by Ethisphere as one of the World's Most Ethical Companies.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Miami, FL, US