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Remote Application Support Engineer Jobs in Lexington, KY

Sales Support Manager __ As a Strategic Segment Proposal Engineer, you will be responsible for ... This is a remote position. Candidates can be located anywhere in the US. This role is contributing ...

Sales Support Manager __ As a Strategic Segment Proposal Engineer, you will be responsible for ... This is a remote position. Candidates can be located anywhere in the US. This role is contributing ...

Sales Support Manager __ As a Strategic Segment Proposal Engineer, you will be responsible for ... This is a remote position. Candidates can be located anywhere in the US. This role is contributing ...

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Remote Application Support Engineer information

See Lexington, KY salary details

$18

$48

$72

How much do remote application support engineer jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote application support engineer in Lexington, KY is $48.24, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $56.39 per hour, depending on experience, location, and employer.

What is a remote application support engineer?

A Remote Application Support Engineer is a technical professional who provides assistance and troubleshooting for software applications from a remote location. Their primary responsibilities include diagnosing and resolving software issues, assisting users with technical problems, and ensuring that applications run smoothly. They often communicate with clients or internal teams via email, chat, or video calls, and may also work on software updates or patches. This role is crucial for organizations that rely on complex software systems, as it helps minimize downtime and maintain productivity.

What are the key skills and qualifications needed to thrive as a remote application support engineer?

To thrive as a Remote Application Support Engineer, you typically need strong problem-solving abilities, knowledge of application troubleshooting, and a background in computer science or information technology. Familiarity with ticketing systems, remote desktop tools, SQL databases, and relevant certifications like ITIL or CompTIA A+ is often required. Excellent communication, time management, and customer service skills help you effectively resolve issues and collaborate with cross-functional teams. These skills are crucial for ensuring smooth application performance, minimizing downtime, and delivering a seamless user experience in a remote work environment.

What are the common challenges faced by remote application support engineers and how can they be addressed?

Remote Application Support Engineers often encounter challenges such as troubleshooting complex technical issues without direct access to on-site systems, managing time zone differences when supporting global clients, and maintaining effective communication with both technical teams and end users. To address these, engineers typically leverage remote diagnostic tools, thorough documentation, and collaborative platforms to resolve issues efficiently. Regular training and clear escalation protocols also help ensure that problems are addressed promptly, while scheduled check-ins foster teamwork and ongoing professional growth.

What is the difference between Remote Application Support Engineer vs Remote Software Support Specialist?

AspectRemote Application Support EngineerRemote Software Support Specialist
Required CredentialsIT certifications, technical degreesIT certifications, technical knowledge
Work EnvironmentTechnical support, troubleshootingCustomer support, issue resolution
Employer & Industry UsageTech companies, software firmsSoftware vendors, SaaS providers
Search & Comparison IntentTechnical troubleshooting, application supportCustomer service, software issues

The Remote Application Support Engineer primarily focuses on technical troubleshooting and maintaining software applications, often requiring technical certifications. In contrast, the Remote Software Support Specialist emphasizes customer service and resolving user issues. Both roles are common in tech and software industries, but they differ in their core responsibilities and skill sets.

What are popular job titles related to Remote Application Support Engineer jobs in Lexington, KY?

For Remote Application Support Engineer jobs in Lexington, KY, the most frequently searched job titles are:

What job categories do people searching Remote Application Support Engineer jobs in Lexington, KY look for?

The top searched job categories for Remote Application Support Engineer jobs in Lexington, KY are:

Senior Bridge Engineer - Transportation Market

Gresham Smith

Lexington, KY โ€ข On-site, Remote

$91K - $125K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago


Key responsibilities

  • Design and manage bridge projects for public clients at the local, county, or state level

  • Facilitate team collaboration and coordination, including project management, client coordination, and internal staff team building

  • Manage bridge inspections for routine and complex structures, prepare detailed reports, and coordinate with team members


Job description

About Us

Atย Gresham Smith, we call itย Genuine Ingenuity. Our culture is the cornerstone of who we are, and our people are at the heart of everything we do. United by our Core Purposeโ€”to plan, design, and consult to create healthy and thriving communitiesโ€”we deliver innovative solutions for lifeโ€™s essential infrastructure and institutions.

What sets us apart is our dedication to care for our people, our clients, and the places we call home. We are more than a team of professionalsโ€”weโ€™re a community built on commitment, integrity, respect, and teamwork.

Why Gresham Smith?

When you join Gresham Smith, youโ€™re joining a place where you can connect and thrive. Our employees consistently recognize us as aย Best Place to Workย because we go above and beyond to ensure that you feel valued, supported, and empowered.

About You

  • Weโ€™re looking for someone who has:
  • A bachelor's degree in Civil, Transportation, or Structural Engineering; masterโ€™s degree preferred
  • 10+ years of bridge design experience
  • Professional Engineering (P.E.) licensure required
  • Preferred bridge inspection experience and National Highway Institute (NHI) Certification as a Team Leader; SPRAT certification preferred
  • Experience with design of routine and major bridges as well as complex structures, including load rating experience
  • Prefer experience with Alternate Delivery Projects
  • Proficiency with MicroStation and/or AutoCAD, along with relevant bridge design software
  • Strong written and verbal communication and collaboration skills with demonstrated ability to lead a diverse team
  • Ability to manage multiple projects simultaneously with strong organizational skills

Most importantly, you bring genuine curiosity, creativity, and a collaborative spiritโ€”someone who wants to do great work with great people.

About the Role

As a Senior Bridge Engineer, you will:

  • Design and manage bridge projects for public clients at the local, county, or state level
  • Facilitate team collaboration and coordination, including project management, client coordination, and internal staff team building
  • Develop scopes of work, project hours, and schedules; ensure plan compliance throughout design development
  • Provide mentoring, supervision, and leadership to a diverse bridge design team, including remote and hybrid staff
  • Plan, develop, and coordinate bridge engineering design projects with technical responsibility for interpreting, organizing, and executing assignments
  • Maintain relationships with internal and external stakeholders, acting independently on technical matters related to bridge projects
  • Use industry-accepted engineering and bridge design software for calculations and project development
  • Serve as a technical advisor to less-experienced engineers
  • Manage bridge inspections for routine and complex structures, prepare detailed reports, and coordinate with team members
  • Check accuracy of completed work and document quality control processes per firm and client standards
  • Travel as needed to collect field data, review construction progress, conduct client meetings, and participate in public hearings or presentations

Your work will directly contribute to shaping environments where people live, work, and thrive, all while growing your career within a supportive, people-first culture.

Join Us

If youโ€™re excited to bring your talents to a collaborative, people-first environment where you can make an impact while growing your career, weโ€™d love to hear from you.

Hereโ€™s what you can expect:

Professional Growth: In-house Learning, Tuition Reimbursement, Licensure Support, Professional Organization Engagement.

Culture that Cares: 93% of employees say they feel cared for, and 96% are confident in our future success.

Competitive Benefits:

  • Flexible Schedules & Generous PTO
  • Healthcare (Medical, Dental, Vision, Wellness Programs)
  • 401(k) with Company Match
  • Short- & Long-term Disability, Paid Life & AD&D
  • Supplemental, Critical Care, Pet, Legal & ID Theft Insurance
  • Family Planning and Parental Leave
  • Mass/Public Transit Program
  • Telemedicine and Employee Assistance Program

Gresham Smith is an equal opportunity employer and does not discriminate. Everyone is invited to apply!

GRESHAM SMITH does not accept unsolicited resumes from recruiters, headhunters, search firms, or agencies. No referral or recruiter fees will be paid without a fully executed GRESHAM PLACEMENT SERVICES AGREEMENT (PSA) in advance. Submissions made without a PSA may be recruited and hired by GRESHAM SMITH with no financial obligation to the submitting party. Any such unsolicited resumes or candidate information sent to hiring managers or any employee becomes the property of GRESHAM SMITH.