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Remote Operations Support Specialist Jobs in Kentucky

VIOC

Operations Experience Specialist

Frankfort, KY · On-site +1

$44K - $59K/yr

This role partners closely with OX, Store Enablement/Training, Help Desk/Support, Corporate ... In addition, the Specialist leverages OX analytics and reporting to identify trends, track ...

Nityo Infotech

IT Support Specialist

Florence, KY · On-site +1

Remote (Florence, KY). Should be willing to travel to client location as needed. Duration: Fulltime IT Application Support Specialist will be responsible for investigating and troubleshooting ...

Patientco

Technical Support Specialist

Louisville, KY · On-site +1

Experience with ticketing systems (e.g., Salesforce Service Cloud, Zendesk) and remote support tools. * Ability to work independently and as part of a team in a fast-paced, dynamic environment.

Cayenta

(Remote) Support Analyst

Canada, KY · Remote

... their operations running smoothly. In this role, you will manage and resolve support tickets ... Collaborate with internal teams (Environment Specialists, R&D, and other analysts) to escalate and ...

ForgeFit

Remote Customer Service Specialist

Lexington, KY · On-site +1

$17 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Louisville, KY · On-site +1

$16.25 - $21.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Harris

(Remote) Support Analyst

Canada, KY · Remote

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Collaborate with Environment Specialists, Product Management, R&D, Professional Services, and ...

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Remote Operations Support Specialist information

What is a remote operations support specialist?

A Remote Operations Support Specialist is a professional who provides administrative, technical, and logistical support to organizations from a remote location. Their responsibilities often include coordinating schedules, managing data, troubleshooting technical issues, and ensuring smooth day-to-day operations. They use digital communication tools to collaborate with teams and may serve as a liaison between departments or with external clients. This role is essential for organizations with distributed or virtual teams, ensuring operations run efficiently regardless of physical location.

How does a remote operations support specialist typically collaborate with other departments while working remotely?

As a Remote Operations Support Specialist, you’ll regularly interact with colleagues from departments such as IT, customer service, and management through virtual communication tools like email, video conferencing, and project management platforms. Effective collaboration often involves participating in daily or weekly team meetings, promptly responding to support tickets, and sharing updates on operational issues or process improvements. Strong written and verbal communication skills are essential to ensure seamless coordination and maintain productivity despite the physical distance. Building relationships with team members remotely can be a challenge, but proactive communication and leveraging collaborative technologies can help bridge the gap.

What are the key skills and qualifications needed to thrive as a remote operations support specialist, and why are they important?

To thrive as a Remote Operations Support Specialist, you need strong organizational skills, attention to detail, and experience in administrative or operations support, often backed by a relevant degree or equivalent work experience. Familiarity with remote collaboration tools (such as Slack, Zoom, and project management platforms), CRM systems, and proficiency in Microsoft Office or Google Workspace is typically required. Excellent communication, problem-solving ability, and a proactive attitude are essential soft skills for excelling in this role. These competencies ensure efficient remote support, seamless team collaboration, and the smooth execution of operational tasks across distributed environments.

What is the difference between Remote Operations Support Specialist vs Remote Customer Support Specialist?

AspectRemote Operations Support SpecialistRemote Customer Support Specialist
CredentialsTypically requires technical certifications or experience in operationsUsually requires customer service or communication skills, sometimes certifications in support tools
Work EnvironmentSupports internal operations, troubleshooting technical issues, process managementHandles customer inquiries, resolves product or service issues, provides support
Employer & Industry UsageUsed in tech, logistics, and operations-heavy industriesCommon in retail, SaaS, and service industries
Search & Comparison IntentPeople looking for operational or technical support rolesPeople seeking customer service or client support roles

The Remote Operations Support Specialist focuses on supporting internal processes and technical troubleshooting within organizations, often requiring technical certifications. In contrast, the Remote Customer Support Specialist primarily interacts with customers to resolve product or service issues, emphasizing communication skills. Both roles are remote but serve different functions within the company ecosystem.

What are popular job titles related to Remote Operations Support Specialist jobs in Kentucky?

For Remote Operations Support Specialist jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Remote Operations Support Specialist jobs in Kentucky look for?

The top searched job categories for Remote Operations Support Specialist jobs in Kentucky are:

What cities in Kentucky are hiring for Remote Operations Support Specialist jobs?

Cities in Kentucky with the most Remote Operations Support Specialist job openings:

Remote Operations Support Specialist jobs near you

Certified Peer Support Specialist (Remote) - Federal Reentry Program - Louisville, KY

CLFC Healthcare and Communications

Louisville, KY • Remote

$32 - $38/hr

Contractor

Posted 11 days ago

Job description

Certified Peer Support Specialist - Fully Remote (Nationwide)

CLF Consultants LLC (CLFC Healthcare and Communications) is expanding its nationwide network of certified peer support specialists to deliver virtual community reentry peer support for a federal program supporting the U.S. Department of Justice, Federal Bureau of Prisons, Community Treatment Services. This is a fully remote, non-clinical, lived-experience peer role. All services are delivered virtually by telephone and secure video.

Why this opportunity stands out: Fully remote nationwide; flexible, self-set schedule; federal reentry mission; agency secure delivery platform; no clinical treatment responsibilities; potential multi-year engagement.

Compensation: $32 to $38 per hour, Independent Contractor (1099).

Position Overview: You walk alongside participants as a peer who has navigated recovery from a mental health condition, a substance use disorder, or involvement with the justice system, and you help each person set their own goals, build practical strategies, and stay connected to support during reentry. You do not diagnose, treat, or provide clinical services.

Key Responsibilities:

  • Conduct virtual enrollment and peer support sessions with assigned participants, tailoring frequency and approach to each person's goals.
  • Draw on your own recovery or reentry experience to build trust, model hope, and support long-term recovery and community reintegration.
  • Help participants identify strengths, set their own goals, and build actionable everyday strategies.
  • Maintain a confidential, respectful virtual space and clear non-clinical peer boundaries.
  • Document each session and complete required reporting accurately and on time through the program's secure system.
  • Recognize when a participant needs additional help and connect them to appropriate resources, including crisis lines and community supports.
  • Maintain an active caseload within program limits and respond promptly to participants and program coordinators.

Required Qualifications:

  • Current certification as a peer support specialist, such as NCPRSS, NCPS, or a state-recognized certified peer specialist credential (documentation required).
  • Lived experience of recovery from a mental health condition, a substance use disorder, or both, and/or lived experience with the justice system.
  • Comfort delivering services virtually by secure video and telephone, with reliable internet and a private, confidential space.
  • Strong listening, interpersonal, and boundary-setting skills; ability to document accurately and meet reporting timelines.

Strongly Preferred: Experience providing peer support in a reentry, correctional, or community-based setting; familiarity with recovery goals related to substance use and mental health; bilingual ability.

Engagement details: As an independent contractor, you supply your own reliable internet, private confidential workspace, and video-capable device. The DOJ/BOP contract requires use of the agency-approved secure delivery platform for all virtual sessions; a brief contract orientation covers federal scope and documentation standards.

Reference: 01CLFCJ002. CLFC is an Equal Opportunity Employer.

Employment Type: CONTRACTOR

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