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System Analyst (5 positions)

At Banking Soft Solutions (BSS) LLC, our mission is to launch new Cryptocurrency exchange called ‘Marai-X’. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

Our team is dedicated eliminating customer pain points, resolving the current challenges of existing Cryptocurrency exchanges such as weaker protection against hackers, making users to keep assets on the exchanges and high transaction feeds.

To achieve our mission, we’re seeking a very specific candidate. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.

As a System Analyst, you will serve as an analyst,  and software engineer for specific modules in cryptocurrency exchange. Aligned with our mission to deliver outstanding support, you will work closely with compliance officers, developers, data architects, QA testers to ensure compliance with audit requirements, generate actionable insights, and share key findings with stakeholders. You’ll have the opportunity to work on high-impact project in trillion dollar Cryptocurrency market. We're not just building systems; we're creating scalable, high-performance exchange that make a real difference in crypto world. We prioritize code quality, customer focus, and rapid iteration.

Please note that this role is remote role.

We are looking to fulfill 5 positions for this same role.

Responsibilities:

• Requirements Gathering: Collaborate with business leaders, compliance officers, and users to define and document requirements for new exchange features, including order books, staking, and P2P trading.
• System Architecture Support: Partner with data architects and software developers to design scalable data structures and business logic for the centralized exchange.
• Technical Documentation: Create detailed process flowcharts, API documentation, and technical specifications to guide the software engineering teams.
• Blockchain & Wallet Integration: Analyze requirements for integrating new blockchain networks (e.g., Ethereum, Solana) and secure hot/cold wallet management systems.
• Quality Assurance: Design and participate in User Acceptance Testing (UAT) to ensure that the order-matching engine and user dashboards function securely and without latency.
• Project Coordination: Track project milestones, manage technical blockers, and translate complex technical challenges into actionable insights for non-technical stakeholders.
• Market Research: Stay current on decentralized finance (DeFi) protocols, smart contract standards, and emerging crypto-economic trends to recommend system enhancements.
• Design and implement data structures, threading models, business logic, and system architectures in support of the centralized Crypto Currency Exchange (Marai-X).
• Partner with data architects to deliver high-quality solutions on time and optimize the performance, robustness, and scalability of new and existing services.
• Assume ownership of components within the blockchain data platform, such as data ingestion and decoding, ensuring high throughput, low latency, and fault tolerance.
• Architect and maintain distributed database systems designed to handle massive volumes of transactional data in real-time.
• Analyze business requirements to seamlessly connect the exchange to major blockchain networks, including Ethereum, Bitcoin, and Solana.
• Design and build features for user onboarding, crypto wallets, charting tools, order books, transaction history, and portfolio analytics.
• Outline and document technical specifications for crypto staking, credit card integration, P2P crypto trading, and the integration of secure hot/cold wallet management systems.
• Define system requirements to implement institutional-grade security protocols, including encryption, secure key management (KMS/HSM), and protection against common web and blockchain vulnerabilities.
• Incorporate KYT (Know Your Transaction) best practices and compliance monitoring workflows into the platform's core architecture.
• Leverage the latest observability tools to monitor cybersecurity products and ensure services remain highly available and reliable.
• Evaluate and document technical requirements to build robust, scalable, and secure RESTful and WebSocket APIs.
• Ensure APIs properly support the web frontend, mobile apps (iOS and Android), and institutional API traders.
• Develop software tools, including automated regression tests, performance reports, and systems to support the ongoing development and testing of the exchange.
• Troubleshoot incidents, develop automation tools, and enhance infrastructure quality, reliability, and stability.
• Identify trends, patterns, and areas for improvement using excellent analytical and problem-solving skills, translating technical blockers into actionable insights.
• Collaborate frequently with developers, product teams, and design teams to develop new ideas, explore new opportunities, and foster innovation.
• Communicate effectively with all non-technical stakeholders, clearly documenting, presenting, and explaining complex technical work to business partners.
• Facilitate discussions, handle misalignments, and utilize exceptional communication abilities to engage and influence stakeholders as needed.
• Maintain excellent organizational skills to prioritize tasks, manage quality-specific projects, and establish timelines without oversight while delivering multiple tasks simultaneously.
• Enhance Cyber security products AWS cloud capabilities.
• Drive the scalability and reliability of BSS Cyber security products cloud infrastructure with autonomy and accountability.

Qualifications:

• Education: 4 year Bachelor's degree or foreign equivalent in Analytics, Cyber Security, Computer Information Systems, Management Information Systems, Information Technology, Computer Engineering , Electronics Engineering, Computer Science or related field and 3 years of work experience in relevant field
• Relevant Experience: 

o   System Analyst or Business Analyst or similar role  – 3+ years

o   Documenting requirements for technical teams – 3+ years

o   Database management systems - 3+ years

• Technical skills:

o   Proficiency in database management and querying (e.g., SQL).

o   Strong understanding of system architecture, APIs, and software development life cycles (Agile/Scrum).

o   Familiarity with data visualization and modeling tools (e.g., Visio, Lucidchart, Tableau).

o   Demonstrated knowledge of environments, docker images, container runtimes, and cloud native app development

o   Demonstrated knowledge of dependent systems, e.g., up/downstream APIs, clients, data stores

o   Demonstrated knowledge of design patterns and software architecture patterns

• Skills:

o   Understanding of blockchain architecture, microservices architecture, system design, and cloud infrastructure (AWS, GCP, or Azure).

o   Experienced t in dependent systems, e.g., up/downstream APIs, clients, data stores

o   Experienced in applying appropriate software design patterns to the situation

o   Proficient in different platforms, container imaging tools, container run times, cloud applications, micro-services, etc

o   Experienced in software development methodologies

o   Demonstrates discretion and judgment in selecting methods and techniques for obtaining solution

o   Showcases multiple interconnected projects / features or an Epic to senior technical leadership and the business s

o   Demonstrate advanced negotiation skills Progressing towards advanced knowledge of one programming language/tool

• Abilities:

o   Ability to read, write, speak and understand English.

o   Ability to work on problems of diverse scope where analysis of data requires evaluation of identifiable factors

o   Ability to resolve a wide range of issues in creative ways

o   Ability to work on problems of diverse scope where analysis of data requires evaluation of identifiable factors

o   Ability to work with little instruction on day-to-day work, general instructions on new assignments

o   Ability to use time and resources effectively, prioritizing work, establishing and meeting timelines without oversight, and delivering multiple tasks at the same time

o   Ability to clearly document, present and explain work to technical and business partners

• Mission-driven: Strong commitment to BSS’s mission with a passion of improving customer experience.
• Problem solver: Excellent analytical and problem-solving skills to identify trends, patterns, and areas for improvement. Ability to translate blockers into actionable insights.
• Expert calibrator: Strong communications skills in facilitating discussions and handling misalignments. Ability to handle disagreements but knows when to sway to other’s perspectives.
• Project management: Excellent project management skills in handling quality-specific projects.
• Reporting management: Great skills in dashboard reporting, documentation, and presentation creation. This includes proficiency in using Google Sheets, Docs, and Slides.
• Stakeholder management: Exceptional communication and interpersonal abilities, engaging and influencing stakeholders as needed.
• Organizational and time management: Excellent organizational and time management skills, able to prioritize tasks and manage competing deadlines.

Nice to haves:

• Familiarity with crypto exchange system concepts or their application in traditional banking environments.
• Experience developing consumer-facing crypto products
• Proven experience building public-facing APIs in a production environment
• Familiarity with any of the following: digital wallets, DeFi protocols, smart contracts, token standards.
• Prior supervisory experience is a huge advantage
• Experience in supporting high-value customer, account management, and elevated support
• Basic crypto knowledge
• Familiarity with change management processes