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Remote American Express Concierge Jobs (NOW HIRING)

Art Director - Remote

Atlanta, GA · Remote

$116K - $122K/yr

At the American Cancer Society, we'reworking to end cancer as we know it, for everyone.Our ... how concepts express brand voice, visual identity, and narrative intent whileadvocating ...

New

Customer Delivery Manager

San Francisco, CA · On-site +1

$100K - $175K/yr

... American Express Ventures, Bain Capital Ventures, Homebrew, Inspired Capital, Visa, and others ... hire (remote) salaries. Individual pay is determined by work location, job-related skills ...

Art Director - Remote

Chicago, IL · Remote

$124K - $130K/yr

At the American Cancer Society, we'reworking to end cancer as we know it, for everyone.Our ... how concepts express brand voice, visual identity, and narrative intent whileadvocating ...

New

... Discover/American Express processing) to Small/Medium Size businesses. Identifying business ... Receive guidance and training in a remote environment and achieve daily objectives as set forth by ...

Professionally staffed concierge level support center available 24/7 365 days per year. * Licensing ... Board eligible or certified by American Board of Radiology or the American Osteopathic Board of ...

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Remote American Express Concierge information

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How much do remote american express concierge jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote american express concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a Remote American Express Concierge?

A Remote American Express Concierge is a customer service professional who assists American Express cardmembers with various requests, such as making travel arrangements, booking dining reservations, securing event tickets, and providing personalized recommendations. They work remotely, typically from home, and use phone, email, or chat to communicate with clients. The goal is to offer a high level of service and convenience, helping cardmembers save time and access exclusive experiences, while upholding American Express's standards for premium customer care.

What are the key skills and qualifications needed to thrive as a Remote American Express Concierge?

To thrive as a Remote American Express Concierge, you need strong customer service skills, problem-solving abilities, and a background in hospitality or a related field. Familiarity with CRM systems, online booking platforms, and communication tools is typically required. Exceptional interpersonal communication, attention to detail, and the ability to multitask help you stand out in this role. These skills are crucial for delivering personalized, high-quality experiences to card members and efficiently resolving their requests remotely.

What are some common challenges faced by Remote American Express Concierges, and how can they be managed?

Remote American Express Concierges often face challenges such as managing a high volume of diverse client requests, working across different time zones, and ensuring exceptional service without face-to-face interaction. To manage these challenges, effective time management, strong communication skills, and a proactive approach to problem-solving are essential. Leveraging digital tools and collaborating closely with team members can also help maintain high service standards and ensure seamless client experiences.

What is the difference between Remote American Express Concierge vs Remote Luxury Travel Advisor?

AspectRemote American Express ConciergeRemote Luxury Travel Advisor
CredentialsCustomer service experience, certifications in hospitality or travelTravel industry certifications, destination expertise
Work EnvironmentCorporate office or remote, client-facingRemote, client-focused, travel planning
Employer & IndustryAmerican Express, financial and hospitality servicesTravel agencies, luxury travel companies
Search & Comparison IntentCustomer service, concierge roles, remote concierge jobsLuxury travel planning, remote travel advisor jobs

The Remote American Express Concierge primarily focuses on providing personalized customer service and support to American Express cardholders, often within a corporate or financial context. In contrast, a Remote Luxury Travel Advisor specializes in planning and booking high-end travel experiences for clients. While both roles require excellent communication skills and industry knowledge, the Concierge emphasizes client support and service, whereas the Travel Advisor concentrates on travel arrangements and destination expertise.

More about Remote American Express Concierge jobs

What cities are hiring for Remote American Express Concierge jobs?

Cities with the most Remote American Express Concierge job openings:

What are the most commonly searched types of American Express Concierge jobs?

The most popular types of American Express Concierge jobs are:

What states have the most Remote American Express Concierge jobs?

States with the most job openings for Remote American Express Concierge jobs include:

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The top searched job categories for Remote American Express Concierge jobs are:

Infographic showing various Remote American Express Concierge job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 15% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Art Director - Remote

American Cancer Society

Atlanta, GA • Remote

$116K - $122K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 3 days ago

New


American Cancer Society rating

7.8

Company rating: 7.8 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

158th of 773 rated non-profit organizations


Job description

At the American Cancer Society, we'reworking to end cancer as we know it, for everyone.Our employees and 1.3 million volunteersare raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities.
The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.

The Art Director leads the development of creative concepts and visual storytelling that bring campaigns and initiatives to life, while also providing strong people leadership for a small team of designers. Success in this role means shaping ideas into powerful narratives expressed across digital, print, and experiential platforms, and guiding designers to do their best work through mentorship, feedback, and creative direction. This position requires a highly conceptual thinker with strong design sensibility who can inspire and develop talent, foster collaboration, and elevate creative output. The Art Director serves as both a creative leader and storyteller-ensuring design is not only visually compelling, but strategically aligned, culturally relevant, consistent with the American Cancer Society brand, and impactful for audiences.
***This is a fully remote position that can be home-based anywhere within the United States.***

ESSENTIAL FUNCTIONS:

  • Createsoriginal concepts and visual narratives in partnership with copywriters and creative leadership, developing campaign ideas that reinforce and elevate the American Cancer Society brand through cohesive, strategically grounded storytelling across all channels.(35%)

  • Directsthe design(both static and motion)and execution of assets across digital, print, and experiential touchpoints, ensuring every deliverable not only meets creative excellence but strengthens brand consistency, brand recognition, and the integrity of ACS's visual identity.(20%)

  • Manages and developsa small team of designers, providing ongoing coaching, feedback, and mentorship to grow skills, elevate craft, and strengthen fluency in brand systems, visual standards, and storytelling.(15%)

  • Collaborateswith marketing, communications, and project management partners to bring the brand strategy to life, aligning creative direction with organizational priorities and ensuring a unified, brandfirst approach across campaigns and initiatives.(10%)

  • Presentscreative work and strategic rationale to senior leaders and stakeholders, clearly articulating how concepts express brand voice, visual identity, and narrative intent whileadvocating forsolutions that strengthen ACS's brand presence.(10%)

  • Ensuresall creative outputs adhere to brand guidelines, visual systems, accessibility standards, technical specifications, timelines, and budgets-protecting brand consistency and elevating the quality of brand expression across platforms.(5%)

  • Exploresemerging trends, technologies, and cultural insights through a brand lens, bringing forward ideas that keep the ACS brand modern, relevant, and culturally resonant while advancing creative innovation.(5%)

EXPERIENCE & QUALIFICATIONS:

  • Education:Bachelor's degree in Graphic Design, Visual Communication, Digital Media, or related field (or equivalent professional experience).

  • Preferred Degree:Bachelor's degree in Digital Design, Advertising, or related field.

  • Certificate(s) or License(s): Nonerequired; certifications in UX/UI, motion graphics, or leadership traininga plus.

  • 7-10 years in an agency, design studio, or in-house creative environment, with a portfolioshowcasinghigh-level concept development, multi-channelcampaignsand execution.

  • Expertisein Adobe Creative Suite and familiarity with design collaboration tools (Figma, Sketch, etc.).

KNOWLEDGE, SKILLS, AND ABILITY:

  • Strong conceptual thinking with the ability to translate strategy into compelling visual ideas.

  • Excellent design sense, with mastery of typography, layout, and brand systems.

  • Skilled in storytelling through design across multiple media (digital, print, experiential).

  • Strong leadership and collaboration skills, with experience mentoring junior designers.

  • Ability to give and receive feedback in a respectful, proactive, and constructive way.

  • Knowledge of emerging design trends, technologies, and cultural insights.

  • Strong organizational and time-management skills to oversee multiple projects.

  • Curious, problem-solving mindset with accountability for delivering creative excellence.

  • An exceptional portfolio thatdemonstrates:

  • Best-in-class design and branding

  • High-performing paid social and digital campaigns

  • Integrated visual brand storytelling across channels

  • Evidence of creative leadership that elevated both the work and the people behind it.

TRAVEL REQUIREMENTS:

  • Occasional travel (up to20%) may berequiredfor team meetings, events, and/or video,photoand production needs.

PHYSICAL REQUIREMENTS:

  • Work is primarily performed in a standard office environment.

  • Frequent sitting and use of a computer for extended periods.

  • Occasional standing, walking, or lifting of items up to 15 pounds.

  • No orvery limitedexposure to physical risk.

The starting rate is $80,000 to $102,000 annual. The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education.

ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.


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