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Remote Ambassador Jobs (NOW HIRING)

Acosta

Online Brand Ambassador

Saint Louis, MO · Remote

The Online Brand Ambassador (OBA) plays a key role in strengthening brand presence across e ... Working as part of a remote team, the OBA partners closely with leadership to ensure consistent ...

Westminster Theological Seminary

Stewardship Ambassador

$15.25 - $19.75/hr

Acting as an ambassador, this position focuses on cultivating a portfolio of donor relationships ... This is a regional, remote position that emphasizes presence, networking, and relational ...

Encoura

Engagement Ambassador - UC Berkeley

$19.18/hr

Engagement Ambassadors reach out to donors of philanthropic institutions to donate, verify their ... Must be able to work remote - Supervisors and Managers will be remote, available via online ...

The Pennsylvania State University

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... AND POSITION REQUIREMENTS The student ambassador will: * Lead student peer to peer communication ...

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How much do remote ambassador jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote ambassador in the United States is $16.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What are Remote Ambassadors?

Remote Ambassadors are professionals who represent a company or organization virtually, often working from home or a remote location. Their main role is to engage with clients, customers, or community members online, providing information, support, and fostering positive relationships. They may also assist with online events, social media outreach, or virtual onboarding of new clients or employees. Remote Ambassadors use digital communication tools such as email, video calls, and chat platforms to connect with their audience. This role is especially common in companies with distributed teams or those offering remote services.

What is the difference between Remote Ambassador vs Remote Brand Representative?

AspectRemote AmbassadorRemote Brand Representative
CredentialsBasic marketing, communication skillsMarketing, customer service experience
Work EnvironmentRemote, flexible hoursRemote, often event-based or promotional tasks
Employer & IndustryBrands, marketing agencies, retailBrands, promotional companies, retail
Search & Comparison IntentUnderstanding ambassador rolesComparing brand promotion roles

Remote Ambassadors focus on promoting brands through social media and community engagement, often with flexible schedules. Remote Brand Representatives typically handle promotional events and direct customer interactions remotely. While both roles involve brand promotion, Ambassadors emphasize online presence, whereas Representatives may engage in more direct, event-based activities.

What are the key skills and qualifications needed to thrive as a Remote Ambassador, and why are they important?

To thrive as a Remote Ambassador, you need excellent communication skills, a customer-focused mindset, and familiarity with digital platforms, often supported by experience in remote customer service or virtual engagement. Proficiency with CRM systems, video conferencing tools, and online chat platforms is commonly required. Strong problem-solving abilities, self-motivation, and cultural sensitivity help individuals excel in this role. These skills and qualities are vital for building positive relationships, representing the organization effectively, and ensuring seamless interactions across diverse remote environments.

How does a Remote Ambassador typically collaborate with team members and clients across different time zones?

Remote Ambassadors often work with colleagues and clients who are located in various regions, which requires strong communication and organizational skills. Most teams use collaboration tools like Slack, Zoom, or Microsoft Teams to stay connected and coordinate efforts. Flexibility is important, as meetings and client interactions may be scheduled outside of standard business hours to accommodate different time zones. Remote Ambassadors are expected to proactively update the team on their progress and be responsive to messages, ensuring smooth and effective collaboration despite geographical differences.
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What cities are hiring for Remote Ambassador jobs? Cities with the most Remote Ambassador job openings:
What are the most commonly searched types of Ambassador jobs? The most popular types of Ambassador jobs are:
What states have the most Remote Ambassador jobs? States with the most job openings for Remote Ambassador jobs include:
What job categories do people searching Remote Ambassador jobs look for? The top searched job categories for Remote Ambassador jobs are:
Remote Ambassador jobs near you
Infographic showing various Remote Ambassador job openings in the United States as of July 2026, with employment types broken down into 1% Internship, 64% Full Time, 33% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,683 per year, or $16.7 per hour.
Online Brand Ambassador

Online Brand Ambassador

Acosta

Saint Louis, MO • Remote

Full-time

Re-posted 3 days ago

Acosta rating

6.4

Company rating: 6.4 out of 10

Based on 135 frontline employees who took The Breakroom Quiz

35th of 48 rated marketing agency

Job description

The Online Brand Ambassador (OBA) plays a key role in strengthening brand presence across e-commerce and review platforms. This position is responsible for monitoring and engaging with customer feedback, collecting and synthesising Voice of Customer (VOC) insights, and supporting brand credibility through timely, accurate, and on-brand responses to product reviews and Q&A.

Working as part of a remote team, the OBA partners closely with leadership to ensure consistent execution of program standards and contributes to actionable insights that enhance the customer experience and support business objectives.

Premium Retail Services is a part of Acosta Group - a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.
Since 1985, Premium has been a top provider of sales and merchandising services, reshaping retail through innovation and excellence for hundreds of renowned brands across retail categories.
With 12,000+ employees across the U.S. and Canada, we are a people-first company, and we strive to ensure our team members enjoy their jobs, feel valued, and emulate our core beliefs - that's why we frequently promote from within. We encourage our employees to innovate and expand new horizons, making internal development our cornerstone. Find your place at Premium - whether it's merchandising, sales or brand advocacy, there's a spot for you on our team.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)
By applying, you agree to our Privacy Policy and Terms and Conditions of Use.
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Education & Experience

  • Bachelor's Degree in marketing, business, communications, or a related field preferred
  • 1+ years of experience in customer engagement, retail, e-commerce, digital marketing, or a related field
  • Experience working with online platforms, reviews, or customer-facing communication channels is an asset

Knowledge, Skills, and Abilities

  • Strong written communication skills with the ability to adapt tone to align with brand voice
  • High attention to detail, particularly in written responses and reporting accuracy
  • Analytical mindset with the ability to identify trends and summarise insights clearly
  • Strong organisational and time management skills in a remote work environment
  • Ability to manage multiple tasks and meet deadlines in a fast-paced setting
  • Comfortable working with digital tools, reporting systems, and Microsoft Office (Excel, Word, PowerPoint)
  • Strong judgement and professionalism when representing the brand in public-facing responses
  • Self-motivated with the ability to work independently while contributing to a team
  • Significant understanding of remote business tools such as smart phones, tablets, and/or laptop use, including trouble-shooting issues with connectivity
  • Proficiency with remote work technologies, including smartphones, tablets, and laptops, with the ability to troubleshoot connectivity and technical issues independently
  • Familiarity with consumer electronics products and emerging technologies is preferred but not required
  • Monitor and analyze online reviews, customer feedback, and Q&A across retail and e-commerce platforms to identify Voice of Customer (VOC) trends, recurring issues, and opportunities to improve the customer experience, providing actionable insights to leadership
  • Respond to customer reviews and product-related questions in a timely, professional, and brand-aligned manner
  • Reinforce brand image and presence through thoughtful engagement across .com platforms (reviews, Q&A, forums, etc.)

  • Partner with Product Marketing, Sales, Engineering, and other cross-functional teams to address customer concerns, facilitate solutions, and ensure accurate brand communications

  • Manage other aspects of Ratings & Reviews for assigned product category, including but not limited to review validity, syndication gaps, badging issues, at-risk SKUs, and proper, optimal SKU groupings

  • Maintain accuracy and organisation in reporting tools, dashboards, and tracking systems
  • Apply program guidelines and playbooks to ensure consistency in tone, messaging, and response quality
  • Collaborate effectively with team members to share learnings, best practices, and efficiencies
  • Stay up to date on product knowledge, brand messaging, and platform updates

What Acosta employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Acosta

Sourced by ZipRecruiter

We are the sales and marketing powerhouse behind the most recognized brands. Many of our relationships originated over 50 years ago and continue to thrive today due to the exceptional value and client service we provide. In addition to having long-standing relationships with high-profile brands and we also enjoy partnerships with leading retailers Kroger, Walmart, Costco, and PetSmart and brands including P&G, Kraft-Heinz, Campbell's, Coca-Cola.

Industry

Marketing and retail

Company size

10,000+ Employees

Headquarters location

Jacksonville, FL, US

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