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Welcome Ambassador Jobs (NOW HIRING)

The Welcome Ambassador Agent should be impeccably mannered & discreet. Greet visitors to property, verify and supply guided access to units, be the gatekeeper of the residences. The Front Desk staff ...

The Welcome Ambassador Agent should be impeccably mannered & discreet. Greet visitors to property, verify and supply guided access to units, be the gatekeeper of the residences. The Front Desk staff ...

Welcome Ambassador

Scottsdale, AZ · On-site

$13.25 - $17.75/hr

Welcome and acknowledge all guests, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and ...

Welcome Ambassador

Scottsdale, AZ · On-site

$13.25 - $17.75/hr

Welcome and acknowledge all guests, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and ...

None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique ...

Welcome Ambassador

Austin, TX · On-site

$19.11/hr

None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique ...

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Welcome Ambassador information

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$11

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How much do welcome ambassador jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for welcome ambassador in the United States is $20.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.08 per hour, depending on experience, location, and employer.

What is a welcome ambassador?

Welcome Ambassadors are professionals who greet and assist visitors, guests, or customers in various settings such as hotels, corporate offices, hospitals, or public spaces. Their primary role is to create a positive first impression by providing information, directions, and support to ensure a pleasant and seamless experience. Welcome Ambassadors often handle inquiries, offer local recommendations, and may help with check-in processes or security protocols. They are valued for their friendly demeanor, strong communication skills, and ability to address visitor needs promptly. The role is essential in promoting a welcoming atmosphere and enhancing overall guest satisfaction.

What skills and qualifications are needed to thrive as a welcome ambassador?

To thrive as a Welcome Ambassador, you need strong interpersonal skills, customer service experience, and often a high school diploma or equivalent. Familiarity with visitor management systems, reservation software, and basic office technology is typically required. Outstanding communication, friendliness, and problem-solving abilities help create a welcoming and efficient environment. These skills and qualities are essential for ensuring positive first impressions and smooth interactions for guests or clients.

How does a welcome ambassador typically collaborate with other departments within an organization?

Welcome Ambassadors work closely with various departments such as security, guest services, and administration to ensure a smooth and positive experience for visitors. They are often the first point of contact and coordinate with security to manage visitor access, with facilities to address guest needs, and with event staff to support special functions. Strong communication and teamwork are essential, as the role requires relaying information and feedback between guests and internal teams to continuously improve service quality.

What is the difference between Welcome Ambassador vs Customer Service Representative?

AspectWelcome AmbassadorCustomer Service Representative
CredentialsTypically no formal certifications required, but excellent communication skills preferredOften requires customer service or communication certifications
Work EnvironmentHospitality, retail, or corporate settings focused on guest experienceCall centers, retail, or service desks handling customer inquiries
Employer & Industry UsageHotels, airports, corporate eventsRetail stores, telecom companies, service providers
Search & Comparison IntentFocus on welcoming and guest experience rolesHandling customer issues and inquiries

The Welcome Ambassador and Customer Service Representative roles both involve interacting with customers, but Welcome Ambassadors primarily focus on creating a positive first impression and guest experience in hospitality or corporate settings. Customer Service Representatives handle ongoing customer inquiries and support across various industries. While credentials may overlap, the roles differ mainly in their focus and work environment.

What states have the most Welcome Ambassador jobs?

States with the most job openings for Welcome Ambassador jobs include:

What are popular job titles related to Welcome Ambassador jobs?

For Welcome Ambassador jobs, the most frequently searched job titles are:

Infographic showing various Welcome Ambassador job openings in the United States as of August 2026, with employment types broken down into 43% Full Time, 56% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,047 per year, or $20.2 per hour.

Welcome Ambassador

Pompano Beach, FL • On-site

Associa
Real Estate • 10K+ employees

Full-time

Re-posted 20 days ago


Associa rating

7.2

Company rating: 7.2 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

112th of 261 rated facilities management


Job description

The Welcome Ambassador Agent should be impeccably mannered & discreet. Greet visitors to property, verify and supply guided access to units, be the gatekeeper of the residences.
The Front Desk staff will have experience working in customer service with the ability to interact positively with individuals and take initiative in providing a high level of resident service and support. Welcome Ambassador Associate will also be responsible for revering the building premises and package handling for residents.
  • Greeting vendors, residents and their guests.
  • Coordinating all deliveries of packages, flowers, restaurant food.
  • Duties include controlling and monitoring security cameras.
  • Monitoring of building's exterior doors, and maintaining a secure environment for our residents.
  • Monitoring and Controlling guest/vendor access to residential floors.
  • Collaborating with other building staff personnel, and ensure residents, and their guests needs are met.
  • Review daily front desk procedures and facilitate communication between unit owner, maintenance team and property management.
  • Ensure all areas are maintained in a professional and clean manner during shift.
  • Follow all safety and security policies, programs and procedures.
  • Be able to handle crisis situations in the event of emergency and/or fire.
  • Be able to answer the telephone and speak clearly and professionally.
  • Other duties as assigned by management.

Essential:
  • High school graduate or equivalent vocational training certificate.
  • Compute basic arithmetic.
  • Fluency in English both verbally and non-verbally.
  • Provide legible communication and directions.
  • Ability to:
  • Perform job functions with attention to detail, speed and accuracy.
  • Prioritize and organize.
  • Be a clear thinker, remaining calm and resolving problems using good judgment.
  • Follow directions thoroughly.
  • Understand guest/member's service needs.
  • Work cohesively with co-workers as part of a team.
  • Work with minimal supervision.
  • Maintain confidentiality of guest/member information and pertinent resort data.
  • Ability to input and access information in the property management system/computers/point of sales system.

Desirable:
  • Some college or training in Hospitality Industry.
  • Previous experience as Front Desk Agent.

Job Type: Full-time
Experience:
  • Customer Service: 2 years (Preferred)
  • Spa: 2 years (Preferred)

Education:
  • High school (Required)

Language:
  • English (Required)
  • Spanish, Russian, Portuguese preferred

What Associa employees say

Pay

Benefits

Hours and flexibility

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Get the full story on Breakroom


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About Associa

Sourced by ZipRecruiter

With more than 180 branch offices across North America, Associa delivers unsurpassed management and lifestyle services to nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise and trailblazing innovation. For more than 40 years, Associa has provided solutions designed to help communities achieve their vision.

Industry

Real estate

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1979

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