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Experience Ambassador Jobs (NOW HIRING)

ASM Global

Experience Ambassador

New Orleans, LA · On-site

POSITION: Experience Ambassador DEPARTMENT: Event Services REPORTS TO: Event Coordinator FLSA STATUS: Hourly/Non-Exempt Summary Legends Global, the leader in privately managed public assembly ...

ASM Global

Experience Ambassador

New Orleans, LA

POSITION: Experience Ambassador DEPARTMENT: Event Services REPORTS TO: Event Coordinator FLSA STATUS: Hourly/Non-Exempt Summary Legends Global, the leader in privately managed public assembly ...

NexDine

Guest Experience Ambassador

Chicago, IL · On-site

$19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Guest Experience Ambassador NEXDINE Hospitality's family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education ...

Crisp & Green

Brand Experience Ambassador

Osseo, MN · On-site

Brand Experience Ambassador Eat Smart MN, Eat Wise WI DBA Crisp & Green Compensation: $20.00 per hour for Wellness Activations 6% commission on qualifying catering sales + tips Locations: 7 Crisp ...

New

Sentral

Experience Ambassador

Denver, CO · On-site

$21 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Experience Ambassador resolves residents' inquiries related to in-property and off-premises attractions, facilities, services, or activities. Experience Ambassadors are responsible for engaging ...

Sentral

Experience Ambassador

San Jose, CA · On-site

$25 - $26/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Experience Ambassador resolves residents' inquiries related to in-property and off-premises attractions, facilities, services, or activities. Experience Ambassadors are responsible for engaging ...

ASM Global

Experience Ambassador

Hampton, VA · On-site

$13/hr

Positions Summary The Experience Ambassador is responsible for participating in the day-to-day functions of providing directions, building facilities information, and offer hospitality and tourist ...

NexDine Hospitality

Guest Experience Ambassador

Chicago, IL · On-site

$19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Guest Experience Ambassador Location: Chicago, IL Schedule: AM/PM Hours: Part Time/Full Time, Hourly Pay Rate: $19.50/hr Pay Frequency: Weekly - Direct Deposit What We Offer You: * Generous ...

Crescent

Guest Experience Ambassador

San Francisco, CA · On-site

$32.60/hr

Guest Experience Ambassador The Marker Union Square - San Francisco, CA $32.60 per hour At The Marker Union Square, we believe luxury is personal. Our guests return because they feel seen, understood ...

Nexdine Hospitality

Guest Experience Ambassador

Hutchinson, KS · On-site

$13 - $13.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Guest Experience Ambassador Location: Hutchinson, KS Schedule: Varies Hours: Part Time/Full Time Hourly Pay Rate: $13.00 - $13.50/hr Pay Frequency: Weekly - Direct Deposit What We Offer You:

RiverSpring Living

Patient Experience Ambassador

Bronx, NY · On-site

$27.47 - $30.22/hr

  • Medical

  • Retirement

  • PTO

) Patient Experience Ambassador - Immediate Full Time Opportunity Bronx, New York RiverSpring Living is seeking a Patient Experience Ambassador to join our dynamic team! The RiverSpring Living campus ...

NexDine

Guest Experience Ambassador

Hutchinson, KS · On-site

$13 - $13.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Guest Experience Ambassador NEXDINE Hospitality's family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education ...

Nexdine Hospitality

Guest Experience Ambassador

Indianapolis, IN · On-site

$14 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Guest Experience Ambassador Location: Indianapolis, IN Hours: Part Time/Full Time Hourly Pay Rate: 15$/hr Pay Frequency: Weekly - Direct Deposit What We Offer You: * Generous Compensation & Benefits ...

Nexdine Hospitality

Guest Experience Ambassador

Chicago, IL · On-site

$19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Guest Experience Ambassador Location: Chicago, IL Schedule: AM/PM Hours: Part Time/Full Time, Hourly Pay Rate: $19.50/hr Pay Frequency: Weekly - Direct Deposit What We Offer You: * Generous ...

NEXDINE Hospitality

Guest Experience Ambassador

Indianapolis, IN · On-site

$14 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Guest Experience Ambassador Location: Indianapolis, IN Hours: Part Time/Full Time Hourly Pay Rate: 15$/hr Pay Frequency: Weekly - Direct Deposit What We Offer You: * Generous Compensation & Benefits ...

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All JobsExperience Ambassador Jobs

Experience Ambassador information

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$11

$20

$28

How much do experience ambassador jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for experience ambassador in the United States is $20.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Experience Ambassador vs Customer Service Representative?

AspectExperience AmbassadorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; excellent communication skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentEvent venues, retail stores, brand activationsCall centers, retail stores, service desks
Employer & Industry UsageBrands, event companies, marketing agenciesRetail, hospitality, telecom companies
Search & Comparison IntentFocus on brand experience, event rolesCustomer support, problem-solving roles

Experience Ambassadors primarily focus on engaging customers at events or brand activations, emphasizing brand representation and experiential marketing. Customer Service Representatives handle direct customer inquiries, complaints, and support across various industries. While both roles require strong communication skills, Experience Ambassadors are more involved in creating memorable brand experiences, whereas Customer Service Representatives focus on resolving customer issues.

How does an experience ambassador typically collaborate with other departments to enhance customer satisfaction?

Experience Ambassadors play a key role in bridging customer interactions with internal teams such as sales, marketing, and operations. They regularly communicate customer feedback, pain points, and positive experiences to these departments to help refine service offerings and improve overall guest satisfaction. This collaborative approach ensures that the customer's voice is heard and integrated into company strategies, leading to more tailored experiences and continuous improvement. Team meetings and cross-functional projects are common, so strong interpersonal and communication skills are essential.

How to become an experience ambassador with no experience?

To become an experience ambassador with no prior experience, focus on developing strong communication and customer service skills, and demonstrate enthusiasm for the brand or product. Entry-level roles often provide training, so highlighting relevant soft skills and a positive attitude in your application can improve your chances of being hired. Volunteering or participating in related events can also help build relevant experience.

What are the key skills and qualifications needed to thrive as an experience ambassador?

To thrive as an Experience Ambassador, you need strong interpersonal skills, customer service expertise, and often a background in hospitality or retail. Familiarity with customer relationship management (CRM) systems and point-of-sale (POS) technology is typically required. Exceptional communication, problem-solving, and adaptability help you create memorable experiences for guests and handle diverse situations. These skills and qualities are crucial for building positive customer relationships, driving satisfaction, and promoting brand loyalty.

What is an experience ambassador?

Experience Ambassadors are professionals responsible for creating positive and memorable experiences for customers, guests, or clients in various settings such as retail stores, events, hospitality venues, or corporate environments. Their primary role is to engage with people, provide helpful information, solve problems, and ensure satisfaction by delivering exceptional service. Experience Ambassadors often act as brand representatives, embodying the values and culture of the organization they represent. They may also collect feedback, assist with events, and help improve customer journeys. The goal is to foster loyalty and leave a lasting positive impression.
More about Experience Ambassador jobs
What cities are hiring for Experience Ambassador jobs? Cities with the most Experience Ambassador job openings:
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Experience Ambassador jobs near you
Infographic showing various Experience Ambassador job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $42,047 per year, or $20.2 per hour.

Experience Ambassador

ASM Global

New Orleans, LA • On-site

Part-time

Re-posted 11 days ago

ASM Global rating

6.7

Company rating: 6.7 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

134th of 251 rated facilities management

Job description

POSITION: Experience Ambassador
DEPARTMENT: Event Services
REPORTS TO: Event Coordinator
FLSA STATUS: Hourly/Non-Exempt
Summary
Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an Experience Ambassador for Legends Global/Caesars Superdome | Smoothie King Center | Champions Square.
Essential Duties and Responsibilities
  • Serve as an extension of Event Coordinator in a part time capacity for all appropriate events
  • Serve as the main point of contact for his/her appropriate gate location during the event door opening process
  • Always maintain professional demeanor and attire
  • Resolve any front of house patron/ticket/building issue throughout the event that requires a management presence
  • Maintain communication with Event Coordinator during every event
  • Contact appropriate personnel to resolve issues throughout event
  • Communicate with other part time team members effectively, including policy and procedure updates when applicable
  • Attend pre-event briefing and make notes of any changes on the information sheet
  • Track, compile and provide post-event notes for every event
  • Monitor all front of house areas of the building throughout the event
  • All other duties as assigned

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Must successfully pass a criminal background check
  • Must be 18 years of age or older
  • Extensive building knowledge of the Mercedes-Benz Superdome, Smoothie King Center, and Champions Square
  • Excellent communication skills
  • Prior managerial skills preferred
  • Able to work nights, weekends, and holidays as needed
  • Able to work all major events

Education and/or Experience
  • High School diploma or equivalent

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.
Note
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Applicants that need reasonable accommodations to complete the application process may contact 504-587-3995.

What ASM Global employees say

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About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019

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