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Experience Ambassador Jobs (NOW HIRING)

Cook Children's

Experience Ambassador

Fort Worth, TX · On-site

The Experience Ambassador contributes to a preeminent experience for our patients, families and teams by providing non-medical care and empowering improvement efforts directly connected to the ...

ASM Global

Experience Ambassador

New Orleans, LA · On-site

POSITION: Experience Ambassador DEPARTMENT: Event Services REPORTS TO: Event Coordinator FLSA STATUS: Hourly/Non-Exempt Summary Legends Global, the leader in privately managed public assembly ...

ASM Global

Experience Ambassador

New Orleans, LA · On-site

POSITION: Experience Ambassador DEPARTMENT: Event Services REPORTS TO: Event Coordinator FLSA STATUS: Hourly/Non-Exempt Summary Legends Global, the leader in privately managed public assembly ...

AEG

Experience Ambassador

Hampton, VA · On-site

$13/hr

Positions Summary The Experience Ambassador is responsible for participating in the day-to-day functions of providing directions, building facilities information, and offer hospitality and tourist ...

NexDine

Guest Experience Ambassador

Goshen, IN · On-site

$13 - $14/hr

Guest Experience Ambassador NEXDINE Hospitality's family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education ...

AEG

Experience Ambassador

New Orleans, LA · On-site

$14.50 - $18.50/hr

POSITION: Experience Ambassador DEPARTMENT: Event Services REPORTS TO: Event Coordinator FLSA STATUS: Hourly/Non-Exempt Summary Legends Global, the leader in privately managed public assembly ...

Sentral

Experience Ambassador

Denver, CO · On-site

$21 - $22/hr

The Experience Ambassador resolves residents' inquiries related to in-property and off-premises attractions, facilities, services, or activities. Experience Ambassadors are responsible for engaging ...

ASM Global

Experience Ambassador

Hampton, VA · On-site

$13/hr

Positions Summary The Experience Ambassador is responsible for participating in the day-to-day functions of providing directions, building facilities information, and offer hospitality and tourist ...

RiverSpring Living

Patient Experience Ambassador

Bronx, NY · On-site

$27.47 - $30.22/hr

) Patient Experience Ambassador - Immediate Full Time Opportunity Bronx, New York RiverSpring Living is seeking a Patient Experience Ambassador to join our dynamic team! The RiverSpring Living campus ...

Sentral

Experience Ambassador

Denver, CO · On-site

$21 - $22/hr

The Experience Ambassador resolves residents' inquiries related to in-property and off-premises attractions, facilities, services, or activities. Experience Ambassadors are responsible for engaging ...

NexDine

Guest Experience Ambassador

Indianapolis, IN · On-site

$14 - $17.75/hr

Guest Experience Ambassador NEXDINE Hospitality's family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education ...

NexDine

Guest Experience Ambassador

Rochester, NY · On-site

$15.50/hr

Guest Experience Ambassador NEXDINE Hospitality's family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education ...

NexDine

Guest Experience Ambassador

Pompano Beach, FL · On-site

$18/hr

Guest Experience Ambassador NEXDINE Hospitality's family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education ...

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Experience Ambassador information

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$28

How much do experience ambassador jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for experience ambassador in the United States is $20.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.08 per hour, depending on experience, location, and employer.

What is an experience ambassador?

Experience Ambassadors are professionals responsible for creating positive and memorable experiences for customers, guests, or clients in various settings such as retail stores, events, hospitality venues, or corporate environments. Their primary role is to engage with people, provide helpful information, solve problems, and ensure satisfaction by delivering exceptional service. Experience Ambassadors often act as brand representatives, embodying the values and culture of the organization they represent. They may also collect feedback, assist with events, and help improve customer journeys. The goal is to foster loyalty and leave a lasting positive impression.

What are the key skills and qualifications needed to thrive as an experience ambassador?

To thrive as an Experience Ambassador, you need strong interpersonal skills, customer service expertise, and often a background in hospitality or retail. Familiarity with customer relationship management (CRM) systems and point-of-sale (POS) technology is typically required. Exceptional communication, problem-solving, and adaptability help you create memorable experiences for guests and handle diverse situations. These skills and qualities are crucial for building positive customer relationships, driving satisfaction, and promoting brand loyalty.

How does an experience ambassador typically collaborate with other departments to enhance customer satisfaction?

Experience Ambassadors play a key role in bridging customer interactions with internal teams such as sales, marketing, and operations. They regularly communicate customer feedback, pain points, and positive experiences to these departments to help refine service offerings and improve overall guest satisfaction. This collaborative approach ensures that the customer's voice is heard and integrated into company strategies, leading to more tailored experiences and continuous improvement. Team meetings and cross-functional projects are common, so strong interpersonal and communication skills are essential.

What is the difference between Experience Ambassador vs Customer Service Representative?

AspectExperience AmbassadorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; excellent communication skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentEvent venues, retail stores, brand activationsCall centers, retail stores, service desks
Employer & Industry UsageBrands, event companies, marketing agenciesRetail, hospitality, telecom companies
Search & Comparison IntentFocus on brand experience, event rolesCustomer support, problem-solving roles

Experience Ambassadors primarily focus on engaging customers at events or brand activations, emphasizing brand representation and experiential marketing. Customer Service Representatives handle direct customer inquiries, complaints, and support across various industries. While both roles require strong communication skills, Experience Ambassadors are more involved in creating memorable brand experiences, whereas Customer Service Representatives focus on resolving customer issues.

Do you get paid for being an Experience Ambassador?

Experience Ambassadors are typically paid for their work, which may include event staffing, customer engagement, or promotional activities. Compensation varies by organization and may include hourly wages, stipends, or other benefits depending on the role and responsibilities.
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Experience Ambassador jobs near you
Infographic showing various Experience Ambassador job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $42,047 per year, or $20.2 per hour.

Experience Ambassador

Fort Worth, TX • On-site

Cook Children's
Health Care and Social Assistance • 5 - 10K employees
Learn more about Cook Children'sexternal

Full-time

Posted 19 days ago

Cook Children's Health Care System rating

7.9

Company rating: 7.9 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

111th of 898 rated healthcare providers

Job description

Location:

Medical Center - Fort Worth

Department:

Child Life

Shift:

Second Shift (United States of America)

Standard Weekly Hours:

40

Summary:

The Experience Ambassador contributes to a preeminent experience for our patients, families and teams by providing non-medical care and empowering improvement efforts directly connected to the strategic initiatives for the organization. During times of high census or stress, this position provides continuous communication and support, recognizes potential negative situations, and acts as a liaison between patients and families, and the team providing care. With a constant pulse on the culture and experience temperature, the Experience Ambassador identifies, proactively manages and empowers improvements when lower census allows for longer term, proactive efforts to increase the resiliency of the organization during times of stress.

How You Make a Difference at Cook Children's, everyone should feel like family. The Experience Ambassador supports the full experience ecosystem by providing a warm and welcoming first impression to Cook Children's through assistance to patients, families and visitors who enter the Emergency Department or once admitted to floor.

The Cook Children's Experience Standards of connection, collaboration and elevating experiences are upheld through a culture of respect that values inclusion, diversity and health equity, empathy, listening, engagement, encouragement, communication, and an appreciation of partnership and teamwork.

How We Make a Difference: The Experience teams' mission is to give voice to what individuals see through their eyes, advocate for how experiences affect well-being, provide support and emotional safety, and elevate people, processes and technology. This role is surrounded by colleagues who are deeply passionate in bettering human experience and consider their work a calling. Our Promise inspires us to perform at our highest level because we understand the impact we have every day on the lives of the children, families and caregivers we serve.
Education & Experience:

  • B.S. degree,

  • 3 years of experience in Customer Service or related role required.

  • Working knowledge of Joint Commission and CMS requirements preferred.

Certification/Licensure:

  • CPXP within 1 year of hire preferred.

About Us:

Cook Children's Medical Center is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs.

Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.

What Cook Children's Health Care System employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Cook Children's Health Care System logo

About Cook Children's Health Care System

Sourced by ZipRecruiter

Cook Children's Health Care System, based in Fort Worth, Texas, operates in the healthcare industry with a primary focus on pediatric health services. Established in 1918, the system has been committed to improving the health of children through the prevention and treatment of childhood diseases. This integrated pediatric healthcare system includes a medical center, physician network, home health company, research institute, and a health plan. At the core of its operations is the mission to 'Improve the Health of Every Child' in its community, reflecting its commitment to providing quality care, research, education, and prevention and wellness services.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Fort Worth, TX, US

Year founded

1918

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