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Remote Advocate Jobs in Minnesota (NOW HIRING)

Cargill

Utiliities Lead (Remote)

Minneapolis, MN · On-site +1

$108K - $143K/yr

This position will work remote from home office and travel to the following Cargill Food Enterprise ... Advocate for continuous improvement. Bring curiosity, data and insights to team leadership. * Plan ...

FLS CONNECT LLC

Political Account Manager

Oakdale, MN · On-site +1

Saint Paul, MN or Remote About FLS Connect FLS Connect is a premier strategic communications firm ... Plan, execute, and optimize multi-channel voter contact and issue advocacy programs. * Manage ...

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All JobsAdvocate JobsRemote Advocate JobsRemote Advocate Jobs in Minnesota

Remote Advocate information

See Minnesota salary details

$10

$21

$31

How much do remote advocate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote advocate in Minnesota is $21.22, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $25.19 per hour, depending on experience, location, and employer.

How does a remote advocate effectively build trust and rapport with clients without in-person interactions?

Remote Advocates often rely on digital communication methods such as video calls, phone calls, and emails to connect with clients. Building trust in a remote setting requires active listening, prompt follow-ups, clear communication, and a strong sense of empathy. Many organizations provide virtual training to help advocates develop these digital relationship-building skills. Additionally, Remote Advocates often use secure communication platforms to ensure client confidentiality, which helps foster a safe and supportive environment.

What is the difference between Remote Advocate vs Customer Support Specialist?

AspectRemote AdvocateCustomer Support Specialist
Required CredentialsCommunication skills, empathy, sometimes certifications in customer serviceCommunication skills, customer service experience, sometimes certifications in support tools
Work EnvironmentRemote, often flexible hours, home-basedRemote or on-site, depending on company, may include shift work
Employer & Industry UsageUsed in advocacy, nonprofit, healthcare, and customer-centric companiesCommon across retail, tech, telecom, and service industries

Remote Advocates focus on representing organizations' interests, providing support, and promoting brand loyalty, often requiring strong communication and empathy. Customer Support Specialists handle direct customer inquiries, troubleshooting, and issue resolution. While both roles are customer-facing and often remote, Remote Advocates emphasize advocacy and relationship-building, whereas Customer Support Specialists focus on technical support and problem-solving.

What are the key skills and qualifications needed to thrive as a remote advocate, and why are they important?

To thrive as a Remote Advocate, you generally need strong communication skills, a background in customer service or advocacy, and at least a high school diploma or equivalent. Familiarity with CRM software, virtual communication tools, and ticketing systems is often required. Excellent problem-solving, empathy, and self-motivation are crucial soft skills for building trust and effectively supporting clients remotely. These abilities are vital to ensure responsive, personalized assistance and maintain positive client relationships from a remote environment.

What is a remote advocate?

A Remote Advocate is a professional who provides support, guidance, or representation for clients or customers from a remote location, typically working via phone, email, or online chat. Their role may involve assisting clients with services, resolving issues, advocating for client needs, or helping navigate systems such as healthcare, legal, or customer support. Remote Advocates often work for organizations that serve a widespread client base, allowing them to offer assistance without requiring in-person meetings. This role requires strong communication skills, empathy, and the ability to work independently with technology. Remote Advocates are commonly found in industries like healthcare, social services, legal aid, and customer service.
What are the most commonly searched types of Advocate jobs in Minnesota? The most popular types of Advocate jobs in Minnesota are:
What cities in Minnesota are hiring for Remote Advocate jobs? Cities in Minnesota with the most Remote Advocate job openings:
Remote Advocate jobs near you
Infographic showing various Remote Advocate job openings in Minnesota as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 11% Part Time, and 8% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $44,130 per year, or $21.2 per hour.

Remote Member Experience Advocate

Blue Cross and Blue Shield of Minnesota

Eagan, MN • Remote

$25.25 - $28.54/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Blue Cross Blue Shield Of Minnesota rating

6.0

Company rating: 6.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

281st of 304 rated insurance

Job description

About Blue Cross and Blue Shield of Minnesota

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us.


The Impact You'll Have As Member Experience Advocate, you will be responsible for delivering a compassionate and seamless experience by assisting members with detailed inquiries related to benefits, eligibility, and claims. This role focuses on clear communication, active listening, and problem-solving to make processes easy for members while ensuring accuracy and confidentiality. Advocates serve as trusted resources, helping members navigate their health options and supporting positive outcomes through proactive engagement. What You'll Do
  • Handle incoming calls in a fast-paced call center environment, with occasional outbound calls and offline follow-up tasks such as provider outreach and research
  • Maintain composure and positivity while de-escalating challenging situations and managing relationships with both satisfied and dissatisfied members.

Now Hiring - September 8, 2026 Start Date

Must reside in Minnesota to be eligible for this position.

Hiring approximately 44 Member Experience Advocates:

  • 22 supporting the Medicare line of business

  • 22 supporting the Commercial line of business

Paid training provided to prepare you for success in the role.

  • Training start date: September 8, 2026

  • Training schedule: Monday-Friday, 8:30 a.m.-5:00 p.m. CST

  • Training duration: Approximately 9-12 weeks

Schedule after training:

  • Rotating 8.5-hour shifts

  • Monday-Friday between 7:00 a.m.-8:00 p.m. CST

100% remote, work-from-home position

  • High-speed, land-based internet service is required

  • Internet connection must be hard-wired from your router to company-provided equipment

Pay range: $23.00-$24.00 per hour, based on experience.

How You'll Do It
  • Apply standard operating procedures (SOP) while identifying and recommending process improvements for a better member experience.
  • Demonstrate commitment to organizational values, practices, policies, and procedures in all interactions.
  • Develop proficiency across multiple lines of business to provide flexible support and ensure continuity of service.
  • Adapt to evolving business needs by acquiring cross-functional knowledge and assisting inotheroperational areas.
  • Performs additional responsibilities consistent with the scope and level of the role, as assigned.
Required Skills & Experience
  • 1+ years of related work experience
  • High school diploma (or equivalent)
  • Ability to work a weekly schedule that is shifted to enable the organization to meet member and business needs.

Preferred Skills & Experience
  • Ability to communicate clearly with varied internal contacts, actively listen to clarify needs, and ensure accurate and timely information exchange.
  • Ability to recognize patterns in recurring issues, gather relevant information, and collaborate with others to implement practical solutions.
  • Ability to organize and prioritize tasks across assignments, manage time effectively, and adjust to shifting workloads while maintaining accuracy.
  • Healthcare or related industry experience.
  • Customer service and call center experience.
  • Ability to work in a cross functional environment with both internal and external stakeholders.
  • Demonstrated resiliency, empathy, and ability to encourage and empower members to take actions to improve their health outcomes.
  • Demonstrated ability in making timely service oriented decisions that align with corporate procedures and protocol.
  • Ability to interpret and communicate analytical information to both individuals and clients in a clear and concise manner within and outside the organization.
  • Demonstrated skills in conflict resolution.
Role Designation Teleworker

Role designation definition:

  • Teleworking is working full time remote.
  • Hybrid is a minimum of 2 days onsite.
  • Onsite is full-time onsite.
Compensation and Benefits $21.96 - $25.25 - $28.54 Hourly

Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected individual is bringing to the specific job.

We offer a comprehensive benefits package which may include:

  • Medical, dental, and vision insurance

  • Life insurance

  • 401k

  • Paid Time Off (PTO)

  • Volunteer Paid Time Off (VPTO)

  • And more

To discover more about what we have to offer, please review our benefits page.

Equal Employment Opportunity Statement

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. Blue Cross of Minnesota is an Equal Opportunity Employer and maintains an Affirmative Action plan, as required by Minnesota law applicable to state contractors. All qualified applications will receive consideration for employment without regard to, and will not be discriminated against based on any legally protected characteristic.


Individuals with a disability who need a reasonable accommodation in order to apply, please contact us at: talent.acquisition@bluecrossmn.com.


Blue Cross and Blue Shield of Minnesota and Blue Plus are nonprofit independent licensees of the Blue Cross and Blue Shield Association.


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